flynas-EN-fare-regulations

Item

Light Value Plus Economy Business

1.1 Refunds Not Permitted

1.2 Name Change Not Permitted

1.3 Date/Time Change

Changes made anytime up to 4 hours prior

to scheduled departure = SAR 250 fee on

domestic routes plus any fare difference or

SAR100 if Light Flex has been selected.

SAR 350 fee on international routes, plus

any fare difference or SAR150 if Light Flex

has been selected.

Changes made anytime up to 4 hours prior

to scheduled departure = SAR 100 fee on

domestic routes plus any fare difference.

SAR 150 fee on international routes, plus

any fare difference.

Permitted up to 4 hours before scheduled

departure - fare difference only.

Permitted up to 4 hours before scheduled

departure - fare difference only.

1.4 Booking Cancellation Not Permitted Not Permitted

Cancelation made anytime up to 4 hours

prior to scheduled d

eparture - SAR 150

fee on domestic routes,

SAR 200 fee on international routes,

balance in credit.

Cancelation made anytime up to 4 hours

prior to scheduled departure - SAR 100

fee on domestic routes,

SAR 200 fee on international routes,

balance in credit.

1.5 Grace period

Light Value Plus Economy Business

All Domestic Flights N/A

Inbound flights from Amman and Egypt

All other International Flights

Domestic

Flights

International Flights

Light Value Plus Economy Business

3.1 Domestic

3.1.1 Cabin Baggage Allowance N/A

3.1.2 Hold Baggage Allowance Not Permitted

1 piece with maximum dimensions of 75cm

H, 50cm W, 33cm D and a maximum

weight of 20kg.

1 piece with maximum dimensions of 75cm

H, 50cm W, 33cm D and a maximum

weight of 30kg.

N/A

1 piece with maximum dimensions of 75cm

H, 50cm W, 33cm D and a maximum

weight of

20kg.

up to 2 pieces with maximum dimensions of

75cm H, 50cm W, 33cm D and a maximum

weight of 20kg each.

3.2 International - Group 1

3.2.1 Cabin Baggage Allowance

3.2.2 Hold Baggage Allowance Not Permitted

1 piece with maximum dimensions of 75cm

H, 50cm W, 33cm D and a maximum

weight of 20kg.

1 piece with maximum dimensions of 75cm

H, 50cm W, 33cm D and a maximum

weight of 30kg.

up to 2 pieces with maximum dimensions of

75cm H, 50cm W, 33cm D and a maximum

weight of 20kg each.

1 piece with maximum dimensions of 75cm

H, 50cm W, 33cm D and a maximum

weight of 20kg.

up to 2 pieces with maximum dimensions of

75cm H, 50cm W, 33cm D and a maximum

weight of 20kg each.

3.3 International - Group 2

3.3.1 Cabin Baggage Allowance

3.3.2 Hold Baggage Allowance

1 piece with maximum dimensions of 75cm

H, 50cm W, 33cm D and a maximum

weight of 20kg.

1 piece with maximum dimensions of 75cm

H, 50cm W, 33cm D and a maximum

weight of 30kg.

up to 2 pieces with maximum dimensions of

75cm H, 50cm W, 33cm D and a maximum

weight of 20kg each.

up to 2 pieces with maximum dimensions of

75cm H, 50cm W, 33cm D and a maximum

weight of 20kg each.

1 piece with maximum dimensions of 75cm

H, 50cm W, 33cm D and a maximum

weight of 20kg.

up to 2 pieces with maximum dimensions of

75cm H, 50cm W, 33cm D and a maximum

weight of 20kg each.

3.4 International - Group 3

3.4.1 Cabin Baggage Allowance N/A

3.4.2 Hold Baggage Allowance Not Permitted

1 piece with maximum dimensions of 75cm

H, 50cm W, 33cm D and a maximum

weight of 30kg.

up to 2 pieces with maximum dimensions of

75cm H, 50cm W, 33cm D and a maximum

weight of 20kg each.

N/A

1 piece with maximum dimensions of 75cm

H, 50cm W, 33cm D and a maximum

weight of 20kg.

up to 2 pieces with maximum dimensions of

75cm H, 50cm W, 33cm D and a maximum

weight of 20kg each.

3.5

Hold Baggage Allowance- For flights to Indian Sub-continent

(Bangladesh, India, Nepal, Pakistan, and Sri Lanka)

connecting with Etihad beyond Abu Dhabi

3.6 Hold Baggage Allowance - Codeshare flights to/from Pakistan

1 piece with maximum dimensions of 75cm

H, 50cm W, 33cm D and a maximum

weight of 30kg.

up to 2 pieces with maximum dimensions of

75cm H, 50cm W, 33cm D and a maximum

weight of 20kg each.

4.1 Pre Paid

International flights to/from: Kuwait, Dubai, Amman, Istanbul,

Tbilisi, Baku, Tashkent, Doha, Sarajevo, Marseille,

Casablanca, Almaty, Bishkek, Osh, Namangan, Brussels,

Bahrain, Salalah, Hurghadah, Prague, Vienna, Batumi,

Antalya, Trabzon, Dhaka, Sharm El Sheikh Abu Dhabi,

Sharjah, Ankara, Salzburg, Podgorica, Tirana, Bodrum,

North Coast, Erbil, Baghdad and Najaf

International flights to/from: Lahore, Islamabad, Cairo,

Karachi, Sohag, Addis Ababa, Algiers, Constantine, Asmara,

Mumbai, New Delhi, Lucknow, Calicut, Hyderabad and

Dhaka

4.2

Paid at the Airport

4.2.1 Domestic Flights

International flights to/from: Kuwait, Dubai, Amman, Istanbul,

Tbilisi, Baku, Tashkent, Doha, Sarajevo, Marseille,

Casablanca, Almaty, Bishkek, Osh, Namangan, Brussels,

Bahrain, Salalah, Hurghadah, Prague, Vienna, Batumi,

Antalya, Trabzon, Dhaka, Sharm El Sheikh Abu Dhabi,

Sharjah, Ankara, Salzburg, Podgorica, Tirana, Bodrum,

North Coast, Erbil, Baghdad and Najaf

International flights to/from: Lahore, Islamabad, Cairo,

Karachi, Sohag, Addis Ababa, Algiers, Constantine, Asmara,

Mumbai, New Delhi, Lucknow, Calicut, Hyderabad and

Dhaka

Codeshare Routes SAR 40 per kg over 20kg SAR 40 per kg over 50kg

4.2.3 Prepaid Excess Baggage Cancellation

4.2.4 Over-sized Baggage

4.2.5

Zam Zam Water (not charged if included in Hold baggage

Allowance)

Light Value Plus Economy Business

5.1 Advanced Seat Selection

Permitted up to 4 hours before scheduled

departure - Subject to availability, all seats

charged (up to SAR150)

Free Standard seat subject to availability Free Premium seat subject to availability FREE

5.2

Advanced Seat Selection for Cairo,, Kano, Algeria,

Khartoum, Baghdad and Erbil

5.3 Advanced Seat Selection Changes

5.4 Advanced Seat Selection Cancellation

6.1 Lounge Access FREE

6.2 Lounge Access Cancellation N/A

7.1 Pre-ordered Meals FREE

7.2 Pre-ordered Meals Changes

7.3 Pre-ordered Meals Cancelation

Domestic Flights

International Flights

Economy (Codeshare) Business (Codeshare)

9.1 Name Change / Refund

9.4 No show

International - Group 3 (Mumbai, New Delhi, Lucknow, Calicut, Hyderabad, Lahore, Islamabad, Karachi, Sohag, Addis Ababa and Asmara.)

Each guest may carry 1 piece of cabin baggage with maximum dimensions of 56cm H, 36cm W, 23cm D and a maximum weight of

7kg for any additional pieces will be chargeable.

Each guest may carry 1 piece of cabin baggage with maximum dimensions

of 56cm H, 36cm W, 23cm D and a maximum weight of 7kg for any

additional pieces will be chargeable.

Travel Agent Service Charge will not be credited to customers in the event of cancellation. Please speak to your travel agent for further details.

8.1

SAR 100 or equivalent per booking for international flight

Call Center Service Charge will not be credited to customers in the event of cancellation.

SAR 50 or equivalent per booking for domestic flight

Call Centre Service Charge8.2

N/A

Permitted up to 12

hours before travel, balance held in credit for 1 year.

Subject to availability, fees vary. Must be purchased a minimum of 12 hours before scheduled departure

Permitted up to 12 hours before travel, balance to be held in credit for 1 year

N/A

Additional Fees

Travel Agent Service Charge

SAR 25 or equivalent per customer, per sector.

SAR 50 or equivalent per customer, per sector.

Pre-ordered Meals

Codeshare

Seat Selection

Economy

Permitted up to 4 hours before scheduled departure - Subject to availability, all seats charged (up to SAR150)

N/A

Corporate Fares

Premium ClassEconomy

Up to 4 hours before scheduled departure - SAR 50 plus any fare difference. Fees

are applicable per passenger, per sector.

Changes 2 days or more before scheduled departure -fare difference only.

Changes within 2 days up to 4 hours

prior to scheduled departure - SAR 100 + fare

difference.

Not Allowed

9.2

Up to 4 hours before scheduled departure - fee of SAR 150 per passenger per sector.

Remaining amount will be reversed to Agency Account

Up to 4 hours before travel, fee of SAR 100 per passenger per sector. Remaining

amount will be reversed to Agency Account

Cancelation 2 days or more before scheduled departure - fee of 25% of b

ase fare,

balance in credit.

Within 2 days up to 4 hours prior to scheduled departure - fee of 50% of base fare,

balance in credit.

Booking Cancellation / Reverse amount to agency account9.3

Cancellation within four hours of travel is considered as a no show. No amount will be

reversed

Cancellation within four hours of travel is considered as a no show. No amount will be

reversed

Not Allowed

Up to 4 hou

rs before scheduled departure - fare difference only.Date/Time Change

Permitted up to 4 hours before travel, any difference in seat fees to be paid, any balance held in credit for 1 year

N/A

Permitted up to 4 hours before travel, balance held in credit for 1 year

N/A

Airport Lounges

Subject to availability. Fees vary.

Prices are subject to change without any prior notice. Excess baggage is accepted subject to space/weight availability on your ﬂight. Acceptance is not guaranteed. Zamzam water is not accepted as cabin baggage and must

be included in the hold.

4.2.2

SAR 200 per bag of up to 20kg, SAR 30 per kg for any bag above 20kg

SAR 250 per bag of up to 20kg, SAR 50 per kg for any bag above 20kg

N/A

SAR 450 per bag of up to 20kg, SAR 70 per kg for any bag above 20kg

N/A

Permitted up to 12 hours before travel, balance held in credit for 1 year

Any bag larger than 158CM in size (Height + Depth + Width) will be subject to a SAR 100 handling fee at the airpo

SAR 40 per 1 piece of up to 5 liters or SAR 80 per 1 piece of max 10 liters

Airport price per kg over permitted max kg

4.1.2

4.1.1

2 bags may be added to flight booking up to 12 hours before departure:

SAR 159.99 (max 25kg)

SAR 115.99 (max 20kg)

SAR 69.99 (max 15kg)

1 piece with maximum dimensions of 75cm H, 50cm W, 33cm D and a maximum weight

of 30kg.

N/A

Passengers travelling from Jeddah airport are no

t allowed to carry a container of Zam Zam water. ONLY passengers traveling from Taif or Madinah may carry 1 container of Zam Zam Water (maximum 5 liters) on top of the standard baggage allowance for no extra

charge. Passengers traveling from all other domestic airports or international airports are allowed to carry 1 container of Zam Zam Water (maximum 5 litrers) however this will be considered pa

rt of their baggage allowance. Any excess weight will be charged.

(Passengers are not allowed to carry ZamZam packages inside their checked-in baggage.)

N/A

Please note thatinternational safety standards restrict ﬂynas from accepting any single item of Hold Baggage over 32kg in weight.

Important Note

Excess Baggage Charges

Pre-paid Excess Baggage Fees are charged as follows

2 bags may be added to flight booking up to 12 hours before departure:

SAR 250 (max 25kg)

SAR 180 (max 20kg)

SAR 105 (max 15kg)

SAR 120 per infant per sector. Includes 10Kg hold baggage allowance, but does not include cabin baggage.

2.2

N/A

Baggage Allowance

Permitted up to 12 hours before travel, any additional fe

e to be paid

Premium Class

N/A

Economy

Fees vary, advised at time of booking

N/A

Codeshare

Premium Class

Economy

All Domestic

Each guest may carry 1 piece of cabin baggage with maximum dimensions of 56cm H, 36cm W, 23cm D and a maximum weight of 7kg for any additional pieces will be chargeable.

International - Group 1 (Kuwait, Dubai, Amman, Istanbul, Tbilisi, Baku, Tashkent, Doha, Sarajevo, Marseille, Casabl

anca, Almaty, Bishkek, Osh, Namangan, Brussels, Bahrain, Salalah, Hurghadah, Prague, Vienna, Batumi, Antalya, Trabzon, Dhaka,

Sharm El Sheikh Abu Dhabi, Sharjah, Ankara Salzburg, Podgorica, Tirana, Bodrum, North Coast, Erbil, Baghdad and Najaf )

International - Group 2 (Antakia, Cairo, Algiers, Constantine )

Each guest may carry 1 piece of cabin baggage with maximum dimensions of 56cm H, 36cm W, 23

cm D and a maximum weight of 7kg for any additional pieces will be chargeable.

N/A

SAR 60 per infant per sector. Includes 10Kg hold baggage allowance, but do not include cabin baggage.

Each guest may carry 1 piece of cabin baggage with maximum dimensions of 56cm H, 36cm W, 23cm D and a maximum weight of

7kg for any additional pieces will be chargeable.

up to 2 pieces with maximum dimensions of 75cm H, 50cm W, 33cm D and a maximum

weight of 20kg each.

N/A

Each guest may carry 1 piece of cabin baggage with maximum dimensions

of 56cm H, 36cm W, 23cm D and a maximum weight of 7kg for any

Fare Regulations

Codeshare

Premium Class

Economy

Not Permitted

Premium Class

Domestic Flights

FARE RULES - All ﬂynas routes on A320 aircraft excluding Cairo

2 bags may be added to flight booking up to 12 hours before departure:

SAR 420 (max 25kg)

SAR 300 (max 20kg)

SAR 185 (max 15kg)

All Fees are applicable per passenger, per sector - for bookings via ﬂynas.com and ﬂynas call center

Not Permitted

No grace per

iod for codeshare bookings

Not Permitted

Changes permitted within 2 hours from payment through Manage My Bookinbg page, our call center and agents only. No fees but any fare difference to be paid.

Not Permitted

Changes and cancellation are not permitted on flynas.com. For all codeshare changes,

please call flynas call centre 920001234

Infant / Child Fares

Codeshare

2.1

Infant Fares

Child Fares

SAR120 per in

fant per sector, plus applicable fees and taxes. Includes 10Kg hold baggage allowance, but does not include cabin baggage.

Fees vary, advised at time of booking