Worldwide Car Rental Loss & Damage Insurance: Provides coverage in excess of other insurance against
damage to or loss to a rental vehicle. Coverage applies when the entire rental fee is charged to the Cardmember’s
Card.
For 24 Hour Benefit Information:
Toll Free: 855-327-1434
Worldwide Collect: 630-694-9787
For 24 hour Claim Information:
855-231-2871; fax: 855-830-3728
Worldwide Car Rental Loss & Damage Insurance
Certain limitations and exclusions apply.
Excess Automatic Loss Damage Reimbursement Summary of Coverage
Summary of Coverage
Definitions You Should Know: Insured: Insured means a Cardmember who charges the entire cost
of a Rented Automobile using his/her Card Account. Cardmember: Cardmember means a holder of
a First National Bank of Omaha American Express® Card (BIN 377486) whose name is embossed,
printed or otherwise affixed on a Card, or who has entered into an agreement with First National
Bank of Omaha for the extension of credit to be used to purchase goods and services from merchants
participating on the American Express network. Card: Card means a payment card or other payment
device or method linked to or representing a credit or charge account issued by First National Bank
of Omaha in the United States under license from American Express, which can be used to purchase
goods or services from merchants participating on the American Express network. Rented
Automobile: Rented Automobile means a four-wheeled private passenger type motor vehicle or a
mini-van manufactured and designed to transport a maximum of seven passengers and used
exclusively to carry passengers. A Rented Automobile must be designed for travel on public roads
and rented from a licensed rental agency. Off-road, antique or limited-edition vehicles are excluded,
as are trucks, recreational vehicles, campers, pickup trucks and minibuses. Damage or Loss:
Damage or Loss means direct and accidental loss to a Rented Automobile. Actual Cash Value:
Actual Cash Value means the cost to repair or replace the Damage or Loss to the Rented Automobile
at the time of loss, less depreciation. Licensed Rental Agency: Rental Agency means a commercial
automobile rental company licensed under the laws of the applicable jurisdiction. Excess Coverage:
Excess Coverage means that the Insured will be reimbursed only for losses/expenses not covered by
other plans or programs, such as a partial collision damage waiver, any personal auto insurance,
employer’s auto insurance or reimbursement plan or other sources of insurance. When these other
plans apply, an Insured must first seek payment or reimbursement from such plans, and receive a
determination based on the stated terms of such other plans, that any such plans do not provide
complete coverage, prior to such time as the Insured can be reimbursed through Excess Coverage.
The Plan. As an eligible Insured, you may receive reimbursement for repair or replacement of the
Rented Automobile as a result of Damage or Loss to the Rented Automobile anywhere in the world.
Reimbursement will be on an Actual Cash Value
basis, for loss for which the Insured is responsible. Coverage applies provided the entire rental fee for
Rented Automobile, less redeemable certificates, vouchers, coupons, frequent flier points or rewards
points has been charged or debited to an Insured Person's Account. Coverage also applies when the
entire rental fee is paid for by frequent flyer points or rewards points provided that all of the points
were accumulated on the covered card Account.
Eligibility. This Damage or Loss protection is provided to you, as an Insured, automatically when,
and only when, the entire rental fee for the Rented Automobile is charged to your Card Account,
provided however, you reject, at the time of rental, any coverage against Damage or Loss available
from the Rental Agency. It is not necessary for you to notify First National Bank of Omaha, the
administrator or the Federal Insurance Company (the “Company”) at the time the rental fee is
charged to your Card.
The Cost. This coverage is provided at no additional cost to eligible Insureds under the Master
Policy #9907-50-45 issued to American Express Travel Related Services Company, Inc., by Federal
Insurance Company (the “Company”).
Length of Coverage. The coverage period will not exceed thirty-one (31) consecutive days.
Amount of Insurance. The Company’s liability will be for a maximum reimbursement of $50,000
per rental. From the amount of reimbursement due the Insured, the amount of any valid and
collectible insurance will be deducted. In no event will the Company be liable beyond the amounts
actually paid by the Insured. The insured must file a claim with their primary insurance as this policy
is Excess Coverage.
Exclusions. Coverage does not apply to loss resulting from the following: • Any dishonest,
fraudulent or criminal act of the Insured. • Forgery by the Insured. • Loss due to war or confiscation
by authorities. • Loss due to nuclear reaction or radioactive contamination. • The Insured being
intoxicated, as defined by the laws of the jurisdiction where the loss occurred, or under the influence
of any narcotic unless prescribed by a physician. • Intentional damage to the Rented Automobile by
the Insured. • Damage which is due and confined to wear and tear, freezing, mechanical or electrical
breakdown or failure, unless such damage results from a theft covered by the plan. • Damage to tires
unless damaged by fire, malicious mischief or vandalism, or stolen, or unless the loss be coincident
with a covered loss. • Use of the Rented Automobile to carry passengers and property for hire. • Use
of the Rented Automobile in tests, races or contests. • Use of the Rented Automobile by a person
other than the one authorized to operate the Rented Automobile by the terms of the Rental
Agreement. • The Rented Automobile being operated or located in any territory prohibited by the
terms of the Rental Agreement. • Loss of use of the Rented Automobile.
Vehicles NOT covered. • Trucks, recreational vehicles, campers, pickup trucks and mini-buses. •
Limited-edition motor vehicles which are defined as high-value, exotic, high-performance or
collector- type vehicles. • High-value motor vehicles which are defined as motor vehicles whose
replacement value exceeds $50,000. • Antique motor vehicles which are defined as any vehicle over
25 years old, or any vehicle which has not been manufactured for 10 years or more.
Effective Date. This plan is effective on the date your card account becomes eligible and expires
when the Master Policy #9907-50-45 terminates (in which case you will be notified by First National
Bank of Omaha), or on the date you no longer qualify as an eligible Insured (i.e., on the date your
Card account terminates or ceases to be in good standing), or on the expiration date of the applicable
coverage period for the Insured, whichever occurs first.
Misrepresentation and Fraud. Coverage of the Insured will be void if, at any time, the Insured has
concealed or misrepresented any material fact or circumstance concerning this coverage or the
subject thereof or the interest of the Insured herein, or in case of any fraud or false swearing by the
Insured relating thereto.
Claim Procedure. The Insured must send the Company written notice of a claim, including the
Insured’s name and policy number, within 45 days after Damage or Loss occurs. If notice cannot be
given within that time, it must be given as soon as reasonably possible. In addition, the Insured must
send the following information to the Company or its authorized representative: • A copy of the Card
account statement showing the charge for the Rented Automobile. • A copy of the automobile rental
agreement. • A copy of the police report pertaining to Damage or Loss. • A copy of the initial claim
report submitted to the automobile Rental Agency. • A copy of the paid claim presented by the
automobile Rental Agency for the Damage or Loss for which the Insured is responsible. • Proof of
submission of the Loss to and the results of any settlement or denial by the applicable insurance
carrier(s). • If no other insurance is applicable, a notarized statement from the Insured to that effect.
To File a Claim. To obtain a claim form contact the Claim Administrator, Crawford and Company.
Complete all items on the required claim form, attach all appropriate documents, and mail or fax to:
Crawford and Company, P.O. Box 4090, Atlanta, GA 30302, PHONE NUMBER 855-231-2871 Fax
Number 855-830-3728.
For Insureds Who are New York State Residents. To the extent that this plan provides insurance
against damage to a rented motor vehicle, the following additional terms and conditions apply: (1)
The period of insurance coverage will not exceed thirty-one (31) consecutive days; (2) The insurance
provided by this plan will be Excess Coverage over any other valid and collectible insurance
covering the rented motor vehicle. However, the insurance provided under this plan may be primary
if specifically provided for under the terms of this plan and if the following criteria are met: (a) The
motor vehicle is rented for use outside the United States, its territories and possessions; and (b) The
motor vehicle is rented without a driver. All other terms and conditions which do not conflict with
this paragraph continue to apply.
Coverage is underwritten by Federal Insurance Company, a member insurer of the Chubb Group of
Insurance Companies. 15 Mountain View Road, PO Box 1615, Warren, NJ 07061-1615.
As a handy reference guide, please read this document and keep it in a safe place with your other
insurance documents. This Summary of Coverage is not a contract of Insurance but is simply an
informative statement to eligible Insureds of the principal provisions of the insurance while in effect.
Complete provisions pertaining to this plan of insurance are contained in Master Policy #9907-50-45,
Excess Loss Damage Waiver on file with American Express Travel Related Services, Inc., and
available from First National Bank of Omaha. The benefits of the Policy providing your coverage are
governed primarily by the law of a state other than Florida. If this plan does not conform to your state
statutes, it will be amended to comply with such laws. If a statement in this Summary of Coverage
and any provision in the Policy differ, the Policy will govern.