Instructions for activating your AU User Account
Instructions for activating your AU username (Note: This is a separate username from your
Elevate username and needed for viewing your grades when your course has completed).
1. Navigate to pass.it.ashland.edu
2. Enter your name in the “Search username” box in the upper right-hand corner (Note: if
not found, try variations such as last name only, etc.)
3. Locate your name and copy the username (You can sort the list by clicking on a column
you want to sort by – first name for instance)
4. Click on the browser back arrow or renavigate to pass.it.ashland.edu
5. Click on the “New User or Can’t Login?” link
6. Paste the username you just copied
7. Select your mail address and click on “Continue”
8. If unable to activate account call 419-289-5405
