1
OPERATING MANUAL V 1.2
FIRMWARE VERSION 2.0.3 17 JANUARY 2022
TIMECODE
AUDIO RECORDER
TRACK E
2
GETTING STARTED 4
SETUP APP FOR iOS & ANDROID
ENABLE BLUETOOTH ON YOUR MOBILE DEVICE
SWITCH ON YOUR TRACK E
ADD A NEW DEVICE
TIMECODE SYNCHRONIZATION 6
TIMECODE JAM-SYNC
RECORDING 7
MULTIPLE TRACK RECORDING
SINGLE TRACK RECORDING
INDEPENDENT RECORDING VIA USER SWITCH
DEVICE LIST
DEVICE WARNINGS
MENU SETUP APP 10
RECORDING
PLAYBACK
SETTINGS
USER SWITCH ON/OFF 16
TRACK E MICROPHONE 17
MICROPHONE INPUT
MICROPHONE ADAPTERS
HEADPHONE OUTPUT 18
MICRO SD CARD 18
RECHARGEABLE BATTERY 19
USB-C PORT AND CARD READER 20
FIRMWARE UPDATE 21
TECHNICAL SPECIFICATIONS 23
WARRANTY AND SAFETY REGULATIONS
3
microSD Card
Open & Push Card to Eject
USB-C Charging
& Can be used as Card Reader
when TRACK E is Switched O
Recording
Start
Stop
Power
On
User Switch
Level LED
Audio Level
Limiter Triggered
Clipping
Battery Low
Card Missing/Error
Charging LED
Charging
Full
Status LED
Standby
Record
Playback
App Connected
Headphone Out*
*US-Version: Deactivated during Recording
Microphone In
Lockable 3.5mm Connector
4
GETTING STARTED
SETUP APP FOR iOS & ANDROID
The Tentacle Setup App allows you to operate, synchronize, monitor and
set parameters of all TRACK E devices. This includes settings such as
audio recording formats, limiter, device name & icon, headphone volume,
battery level and more.
You can download the Setup App here: www.tentaclesync.com/apps
Note: Wireless audio monitoring on Android is only supported on
Android 10 (API Level 29) and higher.
ENABLE BLUETOOTH ON YOUR MOBILE DEVICE
The Setup App will need to communicate with your TRACK E devices
via Bluetooth. Make sure Bluetooth is activated on your mobile device.
You must grant the app the necessary permissions as well. The Android
version also asks for a ‚location permission‘. This is only needed to receive
Bluetooth data from your TRACK E. The app does not use or store your
current location data in any way.
SWITCH ON YOUR TRACK E
Before starting the app it is recommended to switch on your TRACK E
devices. Pull down the user switch on the side to turn on your TRACK E.
The device will indicate powering ON with a blue animation of the level
LED. Once it’s powered up, the status LED will be pulsating in white for
‚standby‘.
During operation, the TRACK E constantly transmits status and recording
information via Bluetooth.
5
ADD A NEW DEVICE
If you open the Tentacle Setup App for the first time, the device list
will be empty. You can add new TRACK E audio recorders and SYNC E
timecode generators by tapping on + Add Device. This will show a list of
available Tentacle devices nearby. Select the one, you would like to add
to the list and tap on it. Hold your Tentacle device close to your phone
to finish the procedure. This ensures that only you have access to your
Tentacles and not someone else nearby. Once a Tentacle is added to the
list, it will appear automatically in the device list, next time the app is
opened.
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TIMECODE SYNCHRONIZATION
With your Setup App, you can easily synchronize all of your TRACK E and
SYNC E devices with one button click. At the bottom of your screen you’ll
find the SYNC button.
• Tap on SYNC and a small window will pop up
• Click on Frame Rate and select the desired frame rate from the drop
down menu
• Time of Day is predefined as a starting timecode. For custom timecode
tap on the timecode and choose your desired value.
• Press START and all Tentacles will be synchronized one after another
within a few seconds
Once your Tentacle devices are synchronized, the app displays Sync Done.
TIMECODE JAM-SYNC
The microphone input can be used to jam-sync your TRACK E with
timecode from any external timecode source via cable. Once your TRACK
E is turned on, you can jam-sync it as long as there is no other action done
(e.g. wireless sync via app or start a recording).
Here are the suitable adapter cables in our online store:
5-pin Lemo to Tentacle:
https://shop.tentaclesync.com/product/lemo-to-tentacle/
BNC cable 90°:
https://shop.tentaclesync.com/product/tentacle-to-90-bnc/
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RECORDING
To start a recording with your TRACK E timecode audio recorder, you can
start and stop it via Setup App or directly at each TRACK E device.
With the Setup App all of your TRACK E devices can be started at once
or each TRACK E individually in case you are not working with all of your
devices at the same time.
MULTIPLE TRACK RECORDING
At the screen you’ll find two buttons RECORD and STOP. These buttons
start and stop the recording of all your TRACK E devices in your list.
SINGLE TRACK RECORDING
Next to each TRACK E status information in the monitoring list is a REC
button as well, which starts and stops the recording just for this single
TRACK E.
INDEPENDENT RECORDING VIA USER SWITCH
If you are unable to use the app or don’t want to, you are still able to operate
your TRACK E devices directly and independently from a mobile device.
START: Pull up user switch, status LED lights up red during recordings
STOP: Pull up user switch again
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DEVICE LIST
Once your devices have been added to the list, you can check the most
important status information of each unit at a glance. You will be able to
monitor the level meter, recording file format, recording time, frame rate,
timecode, battery status, Bluetooth range, device icon and name.
If a TRACK E is out of Bluetooth range for more than 10 seconds, the
status and timecode of it will be maintained. If the app hasn’t received any
updates for more than 10 minute, the message will be Last seen x minutes
ago.
Depending on the physical distance of a Tentacle device to your mobile
device, the status information in the list will be highlighted. The closer the
TRACK E gets to your mobile device the more saturated the color will be.
Remove a TRACK E from the device list
You can remove a Tentacle. TRACK E from the list by swiping
to the left (iOS) or long pressing (more than 2 sec.) on the Tentacle status
information (Android).
DEVICE WARNINGS
Devices have to be synchronized: This warning message is displayed,
when inaccuracies of more than half a frame occur between all devices in
Green Mode. Sometimes this warning can pop up for a few seconds, when
starting the app from background. In most cases the app just needs some
time to check the information of each Tentacle device. However, if the
warning message persists for more than 10 seconds you should consider
re-syncing your Tentacles.
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APP SETTINGS
Theme Here you can choose a light or dark them for the
setup app
Audio Monitoring
Here you can select one of two audio monitoring
modes: loudspeaker or earpiece monitoring
(details see menu setup app > recording > audio
monitoring p. 11)
Safe Mode If this mode is enabled, you need to press the
STOP button for 2 seconds before the audio
recording stops
Remove all Added
Devices
Here you can remove all devices from the
monitoring list at once
Ask for Help Here you can send a support request directly to
the Tentacle support team
Acknowledgements License information with used open-source
components
App Version Here you can view the current app version
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MENU SETUP APP
Pressing briefly on a TRACK E status information in the monitoring screen,
will start a connection to this device and allows you to do the device’s
settings.
An active Bluetooth® connection will be indicated by a blue status LED.
The TRACK E menu is divided into three categories:
Recording / Playback / Settings
RECORDING
Device icon Change the colour of each device icon by tapping
on the icon and select the colour you need
Status
Ready
Recording
Disconnected
Once you have started a recording, it will display
the recorded time of this audio file
Shows the recording time
If the unit is completely turned o
Timecode Display The current timecode is displayed here
Battery Level The current battery status is shown here
Recording format The current recording format – float or 24 bit – is
displayed here
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Audio Monitoring
Earpiece Monitoring
Loudspeaker
Monitoring
By long pressing the speaker button, audio
monitoring will be activated. A pop-up window
with two selectable modes will appear.
Monitoring via smartphone earpiece is activated,
as soon as the smartphone is held close to the
ear.
Monitoring via smartphone speaker is activated
by clicking on the speaker button.
All headphones recommended by the smartphone
manufacturer can also be used here.
Please note: The use of Bluetooth can lead to a
device-dependent, time lag during monitoring.
This increases if Bluetooth headphones are also
used.
Level meter Check your recording level in dB
Recording time The recording time of your current audio clip is
displayed here
Remaining
Recording time
Shows the remaining recording time of the microSD
card
File name Next to recording time, you can find the file name of
your upcoming wave file
Waveform display Monitor the recording as a waveform visualization. It
will be orange coloured during an audio recording
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Recording Gain Adjust your recording gain here. This is important
if you choose 48kHz / 24-bit recording format
Record Button Start and stop the recording here
Low cut filter If this filter is ON, it will reduce noise for all fre-
quencies lower than 80Hz. This can be useful if
working with sounds with too much bass and low
frequencies like background noise
Mic Plugin Power The mic plug-in power is set to ON in the standard
settings and has 5V. With this plug-in power, you
can use all electret lavalier microphones. You
can turn it OFF if you are working with dynamic
microphones.
Note: Usually the enabled plug-in power doesn’t
aect most dynamic microphones. However this
does not apply to every model. So please check
with the microphone’s manufacturer. Plug-in
power turned OFF extends battery life.
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PLAYBACK
In this section of the menu, you can listen to your recorded files. Connect
your headphones to the 3.5mm headphone out of the TRACK E or use the
audio monitoring feature via smartphone (see p.11). Make sure to set your
headphone volume accordingly.
Playback In playback mode, the status LED will be green
Here you can skip between the recorded files
Each time you tap it will double the speed. It can
playback your file with up to 128x the regular
speed.
Stop / Play
File information
Name
Channel Count
Sample Rate
Recording Bit Depth
Length
Timecode
This gives you all the information about each
recorded file
Shows the name and number of the file
Mono
48 kHz
Shows the recording format 32-bit or 24-bit
Shows the length of each clip
Shows the timecode and frame rate
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SETTINGS
Device name Change the predefined device name by simply
clicking on the name field, change the name and
confirm with ‚return‘
Note: Creating a new device name will create
a new folder on your microSD card named
after this device.
Recording format
48 kHz / 32-bit Float
48 kHz / 24-bit
This format records 32-bit float WAV. files
Adjusting the recording gain is not required. As
long as maximum input levels are not exceeded,
both quiet and loud sounds can be recorded
with high quality. This 32-bit float recording will
disable the limiter
This format records standard 24-bit WAV. files.
Adjust the recording gain, so that the clip
indicators do not light up red while recording. In
the 24-bit format, the limiter is always enabled
Headphone volume Tap on the little speaker icon and adjust the
volume of the headphone output
*
*
Note: US version has the headphone output
deactivated during recording
LED Brightness Adjust the brightness of the LEDs here
LED while
Recording
Here you can deactivate the level LED
completely during recording
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User Switch
Assignment
Not used
Start / Stop
Playback
Start / Stop
Recording
Click on the field and select an action for your
user switch on the TRACK E when pulling it up
No action will happen, if user switch is pulled up
You can now listen to your last recorded file
when the user switch is pulled up
This action is preset and allows you to manually
Start / Stop an audio recording via user switch
Format SD Card To format your SDcard, just press the button
and confirm it in the pop-up window
General
information
Firmware Version
Hardware Revision
Hardware Serial No.
App Version
Real Time Clock
(RTC)
Shows the current firmware version running on
the device
Shows the hardware version of this unit
Shows the serial number of your TRACK E
Shows the current software version of your setup app
Shows the current time and date of the internal
real time clock
Limiter The limiter icon is only visible in your monitoring
view. If you select 48 kHz / 24-bit recording
format, the limiter is enabled. In 32-bit float it will
be disabled.
The limiter will compress the dynamic range, so
that sudden volume peaks can be prevented.
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USER SWITCH ON/OFF
The TRACK E has a multi-purpose user switch on the right side.
Power On Pull down the user switch until the level LED
will start a blue animation
Power O Pull down the user switch for more than 5
seconds. The status LED will flash white until
the TRACK E is turned o
Start Recording Pull up the user switch. The status LED will
light up red during recording
Stop Recording Pull up the user switch again. The status LED
will go back to white
The Start / Stop Recording action for the user switch is predefined, but
can be assigned dierently in the settings section of the menu (see p. 15)
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TRACK E MICROPHONE
The TRACK E set includes a versatile lavalier microphone (omnidirectional
characteristic) with windjammer and clip. Of course, Tentacle TRACK E is
compatible with all common lavalier, electret shotgun and dynamic micro-
phones. An adapter to 3.5 mm mini jack with a standard Sennheiser wiring
may be necessary.
MICROPHONE INPUT
The TRACK E has a 3.5mm mini jack microphone input with screw lock. 5V
plug-in power is activated, for dynamic microphones the plug-in power can
be deactivated in the Tentacle Setup App. This input can also be used to
jam-sync your TRACK E from any external timecode source via cable (see
p. 6)
MICROPHONE ADAPTERS
To connect an even wider range of lavalier microphones to TRACK E,
you may need an adapter, you may need an adapter with a standard
Sennheiser wiring.
The adapters and a variety of accessories are available at your local dealer
at shop.tentaclesync.com
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HEADPHONE OUTPUT
To monitor while recording* please connect headphones with a 3.5mm
mini jack connector to the headphone out of the TRACK E device. For a
playback of your already recorded files, you also need to open the Setup
App playback section in the device’s menu. You can adjust the headphone
level for each device in the app.
* Note: US version has the headphone output deactivated during
recording! The output signal of the headphone out is not a looped
signal. It is processed!
MICRO SD CARD
The included 16GB microSD card is located on the left side of the TRACK E.
Just pull out the cover and push the card in to remove it. This card can re-
cord up to 30 hours in 24-bit recording format and 23 hours in 32-bit Float
recording format. Formatting the microSD card is easily done in the Setup
App via Bluetooth. You’ll find it in the settings section of the menu.
Note: When using dierent microSD cards, make sure you use one that
is qualified. Recommended are SanDisk/Western Digital 8/16/32GB or
similar class 10 SDHC up to 32GB. We recommend to leave the microSD
card inside the TRACK E and use the device as a hard drive (see p. 20).
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RECHARGEABLE BATTERY
The TRACK E has a built-in, rechargeable and replaceable Lithium-Polymer
battery. Charging is possible via USB-C. The charging status will be shown
by the charging LED right next to the USB-C port. The internal battery can
be charged from any USB power source.
The charging time is max. 2 hours if the battery is completely empty. Fully
charged, TRACK Es can run for up to 10 hours. When the battery is at less
than 10%, Tentacle indicates this by flashing the level LED yellow several
times. The device continues to run in this state, until it switches itself o at
3% of battery status. If the battery is completely empty, the TRACK E can
no longer be switched on before it has been recharged.
The battery is easily replaceable, once the performance is decreasing
after 2-4 years depending on the use. A battery replacement kit can be
obtained from Tentacle Sync.
In this case please contact support@tentaclesync.com
Please note: The charging process of the battery is stopped as soon
as temperatures below 0° or above +40° are reached in order to
preserve the battery‘s lifetime. This will be indicated by a red charging
LED.
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USB-C PORT AND CARD READER
The USB-C port at the bottom of the TRACK E can be used for charging
and as a card reader as well.
As a card reader the USB-C port is used for fast data transmission. This
way, there is no need to remove the microSD card from the TRACK E.
You can transmit your files directly from the Tentacle TRACK E to your
computer.
• Connect your switched o TRACK E to your computer via the included
USB-C cable. You have to push the cable all the way into the TRACK E
until it makes a ‚click‘ sound and the status LED indicates the connec-
tion by a short flash.
• A hard drive icon will appear on your desktop. You can drag and drop
your files directly from the TRACK E onto your computer.
• To remove the TRACK E, please eject it correctly from your computer.
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FIRMWARE UPDATE
This firmware update will allow you to wirelessly monitor TRACK E audio
on the Tentacle Setup App ( iOS/Android ) via Bluetooth. It also improves
write performance & battery running time.
TRACK E firmware update 2.0.3
Before you start:
• Before performing the update,please backup your microSD card in
case it contains important files.
• Make sure your TRACK E has suicient battery. If your updating
computer is a laptop, make sure it has suicient battery too or is
connected to mains
• The Tentacle Sync Studio software (macOS) or the Tentacle Setup
software (macOS/Windows) should not be running at the same time
as the Firmware Update App. The Tentacle can only be detected by
one Tentacle software at a time
Update procedure:
• Download the firmware updater app, install it and open it
• Connect your TRACK E via USB cable to the computer and switch it on
• Wait for the updater app to connect to your TRACK E
• If an update is needed, start the update by pressing the „Start Firm-
ware Update“ button
• During the update process (few minutes) your TRACK E status and
level LEDs will blink purple
• The Update App will tell you when your TRACK E was successfully
updated
• To update more TRACK Es you have to close and start the app again
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Note:
Make sure you have the latest iOS/Android Setup App installed.
Wireless audio monitoring on Android is only supported on Android 10
(API Level 29) and higher.
Monitoring latency and connection stability is highly dependent on the
smartphone you are using.
In the unusual case that the firmware update fails, your device needs to be
restored. In this case please contact: support@tentaclesync.com
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TECHNICAL SPECIFICATIONS
Recording
Number of Tracks: 1
Sampling Rate: 48 kHz
Recording Bit-Depth: WAV (BWF)
Recording File Formats: 32-bit float / 24-bit
Recording Time: 30hrs (24-bit) / 23hrs (32-bit Float) with
16GB card
Storage Media: microSDHC card up to 32GB
(recommended class 10)
Signal Processing: Low cut filter, limiter (24-bit only)
Connectivity
Microphone Input: 3.5mm jack (screw lock)
Mic Plug-In Power: 5 V (switchable)
Headphone Output*: 3.5mm jack (dual mono unbalanced)
USB Connection: USB-C (USB 2.0)
USB Modes: Charging, card reader, firmware update
Performance
Frequency Response: 20 Hz - 20 kHz
Gain Range: +6 to +46 dB
Dynamic Range: 110dB typ
THD+N: ≤ -85 dB (0,05%)
Control & Sync
Bluetooth®: 4.2 (Low Energy)
Remote Control: Tentacle Setup App (iOS/Android)
Synchronization: Via Bluetooth® (Tentacle Setup App) or
jam-sync via cable
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Timecode Input: LTC via Mic In
Timecode Output: N/A
Frame Rates: SMPTE 12M / 23.98, 24, 25, 29.97, 29.97DF, 30
Power
Power Source: Built-in rechargeable Lithium Polymer Battery
Battery Capacity: 900 mAh
Battery Operation Time: approx. 10 Hours
Battery Charging Time: max. 2 Hours
Mounting: Belt Clip (removable)
Weight: 58 g / 2.1 oz
Dimensions: 47 x 68 x 19 mm / 1.85 x 2.67 x 0.74 inches
*US Version: Headphone output is deactivated during recording
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WARRANTY AND SAFETY REGULATIONS
INTENDED USE
The device is designed to record audio signals via a suitable external microphone (lavalier microphone). It must not be
connected to other devices. The device is not waterproof and should be protected against rain. For safety and certification
reasons (CE) you are not permitted to convert and/or modify the device. The device can be damaged if you use it for
purposes other than those mentioned above. Moreover, improper use can cause hazards, such as short circuits, fire, electric
shock, etc. Read through the manual carefully and keep it for later reference. Give the device to other people only together
with the manual.
SAFETY NOTICE
A guarantee that the device will function perfectly and operate safely can only be given if
the generally standard safety precautions and device-specific safety notices on this sheet
are observed. The device is intended for professional use. The rechargeable battery
integrated in the device must never be charged in an ambient temperature below 0 °C and above 40 °C! Perfect functionality
and safe operation can only be guaranteed for temperatures between -20 °C and +60 °C. The device is not a toy. Keep it away
from children and animals. Protect the device from extreme temperatures, heavy jolts, moisture, combustible gases, vapors
and solvents. The safety of the user can be compromised by the device if, for example, damage to it is visible, it doesn‘t work
anymore as specified, it was stored for a longer period of time in unsuitable conditions, or it becomes unusually hot during
operation. When in doubt, the device must principally be sent in to the manufacturer for repairs or maintenance.
DISPOSAL / WEEE NOTIFICATION
This product must not be disposed of together with your other household waste. It is your responsibility to dispose of this
device at a special disposal station (recycling yard), at a technical retail center or at the manufacturer.
FCC DECLARATION
This device contains FCC ID: SH6MDBT50Q
This device has been tested and found to comply with part 15B of the FCC rules. These limits are designed to provide rea-
sonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equip-
ment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on a circuit di erent from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Modification to this product will void the user’s authority to operate this equipment. This device complies with part 15 of the
FCC rules. Operation is subject to the following two conditions. (1) This device may not cause harmful interference. (2) This
device must accept any interference received, including interference that may cause undesired operation.
INDUSTRY CANADA DECLARATION
This device contains IC: 8017A-MDBT50Q
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two condi-
tions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that
may cause undesired operation of the device.
This digital device complies with the Canadian regulatory standard CAN ICES-003.
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CE DECLARATION OF CONFORMITY
Tentacle Sync GmbH, Eifelwall 30, 50674 Cologne, Germany
declares herewith that the following product:
Tentacle TRACK E timecode audio recorder
complies with the provisions of the directives named as follows, including changes in them that apply at the time of the
declaration.
This is evident from the CE mark on the product.
EN 55032:2012/AC:2013
EN 55024:2010
EN 300 328 V2.1.1 (2016-11)
Draft EN 301 489-1 V2.2.0 (2017-03)
Draft EN 301 489-17 V3.2.0 (2017-03)
EN 62479:2010
EN 62368-1:2014 + AC:2015
Cologne, 05.10.20 Ulrich Esser, CEO
Charging input...........................................................1x USB-C connector
Input voltage/current………………….………...........5 V/DC, 500mA
Integrated rechargeable battery……………… Lithium polymer battery
Charging time……………………………….….................approx. 2 h with completely empty battery
Ambient conditions…………………………….............-20 °C to +60 °C, non-condensing
Dimensions (B x H x T)….…………………….......... 47mm x 68mm x 19mm
Weight………………………………………….....................…57 g
TECHNICAL SUPPORT AND INFORMATION
www.tentaclesync.com/download
TENTACLE SYNC GmbH
Eifelwall 30, 50674 Cologne, Germany
Tel.: +49 221 677 832 032
27
1
WARRANTY POLICY
The manufacturer Tentacle Sync GmbH grants a warranty of 24 months on the device,
provided that the device was purchased from an authorised dealer. The calculation of
the warranty period begins on the date of the invoice. The territorial scope of protection
under this warranty is worldwide.
The warranty refers to the absence of defects in the device, including functionality,
material or production defects. The accessories enclosed with the device are not covered
by this warranty policy.
Should a defect occur during the warranty period, Tentacle Sync GmbH will provide one
of the following services at its discretion under this warranty:
• free repair of the device or
• free replacement of the device with an equivalent item
In the event of a warranty claim, please contact:
Tentacle Sync GmbH, Eifel Wall 30, 50674 Cologne, Germany
*Claims under this warranty are excluded in the event of damage to the device caused by
• normal wear and tear
• improper handling (please observe the safety data sheet)
• failure to observe safety precautions
• repair attempts undertaken by the owner
the warranty also does not apply to second-hand devices or demonstration devices.
A prerequisite for claiming warranty service is that Tentacle Sync GmbH is allowed to
examine the warranty case (e.g. by sending in the device). Care must be taken to
avoid damage to the device during transport by packing it securely. To claim for warranty
service, a copy of the invoice must be enclosed with the device shipment so that Tentacle
Sync GmbH can check whether the warranty is still valid. Without a copy of the invoice,
Tentacle Sync GmbH may refuse to provide warranty service.
This manufacturer‘s warranty does not aect your statutory rights under the purchase
agreement entered into with Tentacle Sync GmbH or the dealer. Any existing statutory
warranty rights against the respective seller shall remain unaected by this warranty.
The manufacturer‘s warranty therefore does not violate your legal rights, but extends
your legal position.
This warranty only covers the device itself. So-called consequential damages are not
covered by this warranty.
2 YEARS WARRANTY
*
