Product
CyberProtect
SM
:
Identity Watch
Personal Information Is Everywhere.
So Are the Criminals Who Want It.
Protect Your Accountholders.
CyberProtect
SM
: Identity Watch
Keylogging spyware is one of the most
common, yet dangerous components of
malware. It is used to steal everything typed
into a desktop or mobile device for the purpose
of identity theft and nancial gain. Keyloggers
steal banking credentials, credit card
information, health information, social security
numbers, private emails and text messages.
They are downloaded to a device when
clicking on an infected link inside an email, text
message or webpage. As a result, account
takeovers were trending at the highest loss rate
among different fraud types in 2020.
CyberProtect: Identity
Watch from Fiserv helps to
protect consumers’ private
information from spying
eyes. Identity Watch is
different from other identity
protection plans because it
includes keystroke encryption
software. This software stops
keylogging spyware from
stealing personal information
and preventing exposure
to identity and nancial
theft. This technology is so
effective against cybercrime,
it’s the method chosen by
top nancial institutions and
the military.
According to a study by Javelin Strategy & Research,
account takeovers increased by as much as 72 percent
over the prior year. Thesame study found total identity
fraud had reached $16.9 billion (USD) in 2019 with over
90 percent of breaches starting on a device. The need
for enhanced device protection iscritical.
Managing the impacts of identity theft can be time
consuming and costly for consumers and their nancial
institutions. Our white glove, fully managed recovery
service includes a dedicated advocate who will speak
on your accountholders behalf to investigate and get
their credit back to good standing. Our solution includes
a powerful $50,000 personal identity theft policy. In
addition to reimbursing legal fees, lost income, health
insurance fraud and other expenses that banks do not
cover, this policy also covers for stolen funds. Protect
consumers’ identities and keep everything they type,
text and email private.
An estimated
16 Million
mobile devices are infected with mobile
malware. Keylogging spyware makes its
way onto your device when unknowingly
clicking infected links or downloading
infected apps.
Source: “2020 Cyber Security Statistics: The Ultimate List
of Stats, Data & Trends,” PurpleSec, 2020.
Account Takeovers Increased By
72%
Over the Prior Year
Source: “Identity Fraud Report,” Javelin Strategy &
Research,2020.
CyberProtect
SM
: Identity Watch
Key Features and Benets:
*
License key for three PC or mobile devices. Compatible
with Windows, Android and iOS
Guaranteed to block the capture of keystrokes on
any PC or mobile device
Unlike antivirus which identies only known
catalogued malware, keystroke encryption protects
from zero-day (unknown) keylogging malware
Ensures privacy for emails and other
sensitiveinformation
Keystroke Encryption Software
Unlimited 24/7 access to Dark Web Scanning
Immediate results provide a report of email
account(s) found. Helps you stay proactive
and up-to-date on the security of your
accountcredentials
Provides steps you can take to protect your account
credentials from being used to access other sites
such as banking and credit cards
Unlimited Dark Web Scanning
Monitors millions of public and private database
records to identify possible instances of identity
theft, including changes to your personal information
like name, address, SSN, phone number and so on
Email and SMS text message alerts notify you about
any suspicious activity
Early Warning Identity
Theft Monitoring
Provides you with peace of mind that your credit le
is being monitored 24/7/365 for new activity
Receive alerts directly to your Email account and/or
mobile phone, allowing you to review the alert
details immediately to reduce your risk exposure
Secure online access to review all credit alert details
Credit Monitoring
Dedicated recovery advocate works on your
behalf to perform all tasks necessary to restore
youridentity
Submits disputes on your behalf
Criminal investigation assistance and
evidencecapture
Creates law enforcement grade case le
Identity Care Account provides a convenient means
to track the progress of your identity theft case
securely 24/7/365
Fully Managed Recovery
Restoring ones name and good credit is a
time-consuming and expensive process
ID Theft coverage provides assistance and nancial
relief up to $1 million for stolen funds, identity
restoration costs, legal defense expenses and
lostwages
Identity Theft Policy
Track your score over time to see how your score
changes and why it changed
Stay informed of any change to your score
Score Tracker
CyberProtect
SM
: Identity Watch
Why Identity Watch?
Nearly 60 million Americans have been victim of identity
theft. In many cases, this has affected their banking
security. By offering a unique Identity Protection Plan
at a fraction of the current market prices, nancial
institutions can:
Increase consumer satisfaction
Build trust, strengthen accountholder engagement
and protect consumers
Reducing fraud and its associated risks
Gain new revenues while decreasing the number
of account takeovers and stolen funds caused by
keylogging attacks on a device
The Identity Watch Difference
Keystroke encryption is so effective against
cybercrime, it’s the method chosen by top nancial
institutions and the U.S. Air Force
Using keystroke encryption helps protect customer
privacy by preventing and protecting where identity
theft often begins – on your device
Keystroke encryption protects what antivirus
software can’t. Keyloggers are nearly impossible to
detect with antivirus. In fact, 72 percent of security
attacks happen because antivirus is unable to detect
the malware
Banks and credit card companies now offer free
credit scores, alerts and monitoring. Our proactive
approach is different in that it lls the holes that exist
in identity theft protection
CyberProtect
SM
: Identity Watch
Keystroke Encryption:
A First Line of Defense for All Online Activity
Hacker’s Bank
How Does It Work?
Keylogger Use Case in Bank Account Takeover
Online Banking Threat
Bank customer gets phished,
installskeylogger
Keylogger steals online banking
username and password
Using previously stolen email
credentials, hacker receives
changepassword” request and locks
bank customer out of the account
Hacker transfers funds to his
ownbank
Customer Protected
Bank customer gets phished,
installskeylogger
Keylogger is unable to
stealkeystrokes
Hacker receives no useful
information, preventing the breach
inits tracks
Hacker
Vulnerable
Device
Hacker
Device Protected With
Keystroke Encryption
Entering
Payment
Information
Logging
Into Financial
Filling
Out Forms
Typing in
Social Media
Making
Travel Plans
Sending
Private Emails
Sending
Private Texts
Fiserv, Inc.
255 Fiserv Drive
Brookeld, WI 53045
serv.com
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Processing Services, Risk & Compliance,
Customer & Channel Management and
Insights & Optimization. Our solutions
help clients deliver nancial services at
the speed of life to enhance the way
people live and work today.
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For more information about
CyberProtect: Identity Watch
and other Fiserv solutions: