USER MANUAL HogEye Camera System HogEye Camera Application

USER MANUAL

Wildlife Dominion Management LLC

[email protected]

(855) 464-3935

hogeyecameras.com

HogEye Camera System

HogEye Camera Application

Warning: Read this ENTIRE MANUAL prior to assembling or using the system. Failure to follow the

important safety instructions and warnings in this manual may result in serious injury or death.

Wildlife Dominion

Management LLC.

HOGEYE CAMERA SYSTEM USER MANUAL

CONTENTS

Important Safety Information 1

List of System Components 2

Installing and Positioning the Camera 4

Mounting the Components 4

Attaching Cables and Battery 5

Adjusting the Camera Angle of View 6

Installing the HogEye Camera Management

Application 7

Create an Account 7

Download and Install the Software 7

Add a Camera 8

Camera Home Page 9

Camera View Screen 9

Streaming the Camera 9

Camera Settings Screen 10

Notication Screen 11

Deploying the Trap 11

Account Screen 12

Organization Screen 13

Inviting a User 13

Video Screen 14

Troubleshooting Your HogEye Camera System 15

Warranty and Support 16

USER MANUAL HOGEYE CAMERA SYSTEM

IMPORTANT SAFETY

INFORMATION

Warning

Failure to review and understand the entire

manual prior to assembly or use could result

in SERIOUS INJURY OR DEATH to you or

someone else.

This manual contains important instructions,

warnings, and safety procedures. Make sure

you read and understand all procedures

BEFORE assembling or using the HogEye

Camera System.

Warning

CRUSH HAZARD: This device may be used

to remotely trigger a gate, suspended trap,

swing door, or other heavy device, which can

cause serious injury or death. ALWAYS ensure

the area is clear BEFORE connecting the

wires and turning on the power.

CHILD SAFETY HAZARD: This product can

cause serious injury or death. Keep children

away from equipment at all times.

Always disconnect the battery from the charge

controller control box when the trapping system

is not in use.

Never transport with the battery inside the storage

box.

Keep the storage box clean and free of moisture

to prevent damage and ensure proper operation

of the HogEye Camera trapping system.

Always check the polarity of the battery when con-

necting it to the system.

HOGEYE CAMERA SYSTEM USER MANUAL

LIST OF SYSTEM

COMPONENTS

The following components are included with your sys-

tem and are illustrated in the photos that follow:

Camera System

Charge Controller

Omni-Directional Antenna

Solar Panel

Wrenches

IR Adjustment Wrench (2mm Allen wrench)

Camera Lens Ring Wrench (T20 security wrench)

Cables

Gate Cable

Battery Cable

Brackets

Solar Panel T-Post Bracket

Antenna T-post Bracket

Camera T-post Bracket

Pole Brackets for Antenna (optional) Camera system

Bluetooth-enabled charge

controller with Solarlife

battery monitoring app.

The Solarlife app is available

from Google Play, the Apple

Store, and lumiax.com.

USER MANUAL HOGEYE CAMERA SYSTEM

Solar panel

Omni-

directional

antenna

Antenna T-post Bracket

Gate cable

Battery cable

adjustable

wrench

Solar panel T-post

bracket

Camera T-post

bracket

HOGEYE CAMERA SYSTEM USER MANUAL

INSTALLING AND

POSITIONING THE CAMERA

Mounting the Components

Mount the components to the T-post using the

brackets provided, as follows:

1. Attach the camera T-Post bracket to the back of

the camera using the mounting hardware pro-

vided. Do not over-tighten.

2. Attach the antenna T-post bracket to the

antenna.

3. Attach the brackets to the T-post in this order:

a. Place the solar panel bracket lowest on

the post.

b. Place the camera above the solar

panel.

c. Place the antenna at the highest point

on the post.

Solar panel, camera, and antenna on T-post

Camera attached to T-post bracket

Antenna

attached to

T-post bracket,

bottom view

USER MANUAL HOGEYE CAMERA SYSTEM

Attaching Cables and Battery

A Group 29 or 31 Deep Cycle Battery is recom-

mended to power the system. Please visit our web-

site and read the Battery FAQ for more information.

Connect the battery cable to the battery terminals.

Make sure they are tightly secured on the battery.

Antenna

attached to

T-post bracket,

side view

Battery with cable attached to terminals

Plug in the cables in this order:

a. Attach antenna cable to antenna

b. Blue (power)

c. Black (solar panel)

d. Yellow (camera)

e. Green (gate)

Finally, attach the gate cable to the camera and

the trigger.

Camera cable

T-post with

components

mounted

and cables

connected

HOGEYE CAMERA SYSTEM USER MANUAL

Adjusting the Camera Angle of View

To adjust the camera angle, you’ll rst need to

loosen and remove the lens cover.

Push the lens cover down and turn it one-half inch

counter-clockwise to release it.

With the cover removed, the camera head can

be adjusted up or down or rotated to achieve the

desired view.

To replace the lens cover, make sure the notch on

the cover faces the bottom of the camera. With

slight pressure, press down on the lens cover and

turn it clockwise until you hear it click into place.

Always replace the lens cover after adjusting the

camera angle.

With the lens cover removed, you can adjust the

camera head for the best view.

Push and turn the lens cover counter-clockwise to

remove it.

Make sure the notch on the lens cover faces the

bottom of the camera when you replace it.

USER MANUAL HOGEYE CAMERA SYSTEM

INSTALLING THE HOGEYE

CAMERA MANAGEMENT

APPLICATION

HogEye Camera Management software is available

for both Apple (IOS) and Android mobile devices.

More information is available online; please visit

hogeyecameras.com.

Create an Account

Go to signup.hogeyecameras.com to create an

account. After you create the account, you can

download the application.

Download and Install the Software

Download the “Hogeye Camera Management”

application on your IOS or Android device.

Install the app.

HOGEYE CAMERA SYSTEM USER MANUAL

Add a Camera

The rst time you log in, you’ll need to add one or

more cameras.

Click “Add” in the top right of your screen to add

a camera. Enter a camera name and ID. The ID is

provided on the sticker inside the camera storage

box. The camera name is your choice.

Once you have entered the information, click “Cre-

ate” (in the upper right corner of the screen) to add

the camera.

After installation, open the app. You’ll be directed

to the login screen.

Please note: If your device asks for access to the

microphone, notications, or photos, allow it or

the app will not function correctly.

USER MANUAL HOGEYE CAMERA SYSTEM

Camera Home Page

The next time you log into the app, if you have

added one or more cameras, you’ll be taken directly

to the the Camera Home Page. This is the screen

where you can select a camera to view.

Camera View Screen

The camera view screen has the following functions,

represented by icons:

Stream the camera

Change your camera settings

Turn notications off/on

Focus the camera

Deploy the trap

Streaming the Camera

Select the Stream icon to view live video.

HOGEYE CAMERA SYSTEM USER MANUAL

Camera Settings Screen

On the Camera Settings Screen, you can test noti-

cations, view and edit the motion box, and change

the camera name.

The motion box controls the area that will trigger a

motion alert. To adjust it, click inside the green box

and 4 dots will appear in the corners. Use your n-

ger to adjust the corners, which changes the size of

your motion box. Be sure to click Save (in the upper

righ corner) after you make any changes. Please

allow time for the settings to save to your device.

USER MANUAL HOGEYE CAMERA SYSTEM

Warning: Always ensure the area is clear

before deploying the trap. Failure to do so

could result in injury or death.

Deploying the Trap

From the Camera Screen, use the Deploy icon to

deploy the trap. A conrmation popup will appear

on the screen, asking “Are you sure you want to

drop the trap?” Select Yes to deploy the trap or

No to cancel.

Notication Screen

To access the Notications Screen,

click the Bell icon. You’ll nd a list

of all the notications received.

After you select a notication, tap

the icon in the top right to down-

load it to your photos.

HOGEYE CAMERA SYSTEM USER MANUAL

Account Screen

Select the Account icon to access the Account

Screen. It includes the following options:

You can edit the rst or last name associated with

the account.

You can view the email address associated with the

account.

You can toggle notications for the entire app. Click

on the slider to turn notications on or off. Green

indicates that notications are on, and gray indi-

cates that they are off.

Click “Contact Support” to access the chat feature

to contact tech support.

Click “Notication Sound” to change your noti-

cation sound.

USER MANUAL HOGEYE CAMERA SYSTEM

Organization Screen

Select the Organization icon to access the Organi-

zation Screen. On the Organization Screen, you can

view and add users to your account. You can also

change a user’s level of access.

There are two user levels: Admin and Member. An

Admin can do anything an owner can do, with the

exception of viewing or changing payment info. A

Member can only view the camera and download

videos.

Click on a user’s name to toggle them between

Admin and Member.

To toggle between organizations, click the icon in

the top left. If you are an invited user for another

organization, can select their account on this page.

Click the email/organization you wish to join and

choose “Select.”

Inviting a User

To add a user, they must rst create an account at

signup.hogeyecameras.com. This allows them to

download and install the application. The user will

then need to log into the application.

After the invited user has an account, click the

“Invite” tab in the top right and enter their email

address. Select their account to send them an

invite. They’ll receive a notication, which they can

accept from their Notication Screen. The invited

user must be logged into the app to receive the

invitation.

HOGEYE CAMERA SYSTEM USER MANUAL

Video Screen

Access the Video Screen using the Videos icon.

Videos are initially saved only to the camera. To

share or save videos, use the Video Screen to down-

load them.

The Video Screen shows the list of videos avail-

able on the camera (“On Camera”) or saved to your

account (“Complete”).

To download a video, select it and click “Request.”

The le will start downloading from the camera to

your account.

Once the le has been downloaded, the user will

receive a notication letting them know it’s available.

Select any video that says “Completed” to play,

share, or save it.

USER MANUAL HOGEYE CAMERA SYSTEM

TROUBLESHOOTING YOUR

HOGEYE CAMERA SYSTEM

Following are some troubleshooting steps for the

most common system issues.

See hogeyecameras.com/how-it-works for vid-

eos and troubleshooting tips.

Camera is listed as “Inactive”

When a camera on the Camera Screen is listed as

“Inactive” the camera missed the last health check.

This can be caused by a poor signal area, a dead

battery, or another issue that would cause the cam-

era not to check in.

Always verify that the camera can stream before

assuming there is an issue. Cameras with poor cell

service may go inactive but still have the ability to

stream. If you are unable to stream, please follow

the troubleshooting steps below or call Customer

Support.

Camera may not have power

Issue: System is not connected correctly

Unplug all connections, check for corrosion or

water, and reconnect according to the instructions

provided.

Issue: Battery is dying often

Ensure that you are using a true Deep Cycle 29 or

31 battery that has been load tested to conrm that

battery condition is not an issue.

Issue: Solar panels are shaded or not facing the

correct direction

All solar panels should be facing south and tilted to

27 degrees for best performance.

Solar panel output should be over 19 volts in full sun.

Trap is not dropping

When the trap doesn’t drop, there might be several

reasons. One is that the trap itself is blocked or

jammed. The other is that the camera is unable to

trigger it. Use the following troubleshooting steps

to determine the cause.

Issue: Trap is jammed or blocked

Check the trap operation to make sure nothing is

blocking or jamming the moving parts.

Issue: Camera does not have cell signal

Your camera will show 1-3 bars of signal strength.

These readouts are based on signal ranges.

1 bar = very poor service

2 bars= below average to good

3 bars= good to great

Ensure your antenna is connected securely and the

antenna cable is not damaged.

Placing your antenna at the highest point available

will often improve cellular signal.

Contact Customer Support for more information.

Issue: Gate is still not dropping

Contact Customer Support.

HOGEYE CAMERA SYSTEM USER MANUAL

4 Year Limited Warranty

Year 1 & 2

Wildlife Dominion Management LLC (WDM) war-

ranties the HogEye Camera (HE) for a period of 2

years from the date of purchase. It is the custom-

er’s responsibility to maintain and provide proof for

date of purchase. This warranty only covers man-

ufacturer’s defects and does not cover damage

caused by misuse or abuse to the product. Normal

wear and tear are not considered a manufactur-

er’s defect. If the product proves defective during

this period, WDM, at its option will: 1. Repair the

product by means of telephone support, email, or

via cellular network. 2. Replace the product with a

comparable product which may be new or refur-

bished. (Warranty is NOT extended beyond the

original purchase date.) 3. WDM recommends the

customer rst use the support materials shipped

with the product, product diagnostics, information

contained on the web, and email support. WDM will

issue RMA numbers that must accompany any cam-

era returned to WDM. The customer is responsible

for return shipping charges. WDM is not responsi-

ble for lost or damaged merchandise as a result of

shipping. Shipping insurance is the responsibility of

the customer, and shipping without insurance is the

liability of the customer.

Year 3 & 4

The HogEye Camera warranty covers the camera

component for a period of 4 years from the date

of purchase. It is the customer’s responsibility to

maintain and provide proof for date of purchase.

Customer will be responsible for all shipping and

labor charges during this time. Repair of a compo-

nent could mean: replace with a new or refurbished

part, repair the unit, or offer similar part. (Warranty is

NOT extended beyond the original purchase date.)

WDM reserves the right to charge for service in

exception cases. IF a unit needs to be returned,

WDM will issue an RMA number that must be

included with the camera shipment. Cameras

returned without the RMA will be returned or stored

without repair. All defective parts, assemblies, and

products become the property of WDM. Returns

and claims will be handled according to current

WDM procedures. Warranties shall not apply to

any defect, failure or damages caused by improper

use or improper or inadequate maintenance and/

or care. Warranty does not apply to battery or solar

components (including battery, solar panels and

charge controller). WDM warranty is NONTRANS-

FERABLE and is extended to the initial purchases

only.

WDM shall NOT be obligated under the following

warranties:

● To repair damage resulting from attempts by per-

sonnel other than WDM representatives to install,

repair or service the product unless directed by a

WDM representative.

● To repair damage, malfunction, or degradation

of performance resulting from improper use of

connection to incompatible equipment.

● To repair damage, malfunction, or degradation

of performance caused by the use of non-recom-

mended supplies of products.

● To perform user maintenance of cleaning or to

repair damage or malfunction.

● To repair damage, malfunction, or degradation

of performance resulting from failure to properly

prepare and transport the product.

● To repair damage, malfunction, or degradation

of performance resulting from use of the prod-

uct in an environment not meeting the operating

specications.

● To replace items that have been used up, abused,

misused, or tampered with in anyway.

● To support software not supplied by WDM.

WARRANTY AND SUPPORT

USER MANUAL HOGEYE CAMERA SYSTEM

Some states, provinces, and countries do not allow

the exclusion of limitation of incidental or conse-

quential damages of exclusions or limitation on the

duration of implied warranties of conditions, so the

above limitations or exclusions may not apply.

TO THE EXTENT ALLOWED BY LOCAL LAW

EXCEPT FOR THE OBLIGATIONS SPECIFICALLY

SET FORTH IN THIS WARRANTY STATEMENT, IN

NO EVENT SHALL WILDLIFE DOMINION MAN-

AGEMENT LLC (HOGEYE CAMERA) AND ITS

VENDORS BE LIABLE FOR ANY INDIRECT, SPE-

CIAL, INCIDENTAL OR CONSEQENTIAL DAM-

AGES (INCLUDING LOSS OF PROFITS), WHETHER

BASED ON CONTRACT, TORT, OR ANY OTHER

LEGAL THEORY AND IRRESPECTIVE OF WHETHER

WILDLIFE DOMINION MANAGEMENT LLC (HOG-

EYE) OR THE VENDOR HAD ADVANCE NOTICE

OF THE POSSIBILITY OF SUCH DAMAGES.

● To provide software or rmware updates or

upgrades to items not supplied by WDM.

● Power components subject to normal wear and

lifecycle, including battery and solar components.

Any service listed above and provided by WDM and

HogEye Cameras at the Customer’s request shall

be invoiced to the customer at the current rates for

parts, labor, and shipping.

THE ABOVE WARRANTIES ARE PROVIDED BY

THE HOGEYE WITH RESPECT TO THIS PROD-

UCT AND ITS RELATED ITEMS IN LEIU OF ANY

OTHER WARRANTIES, EXPRESSED OR IMPLIED.

WDM, HE AND ITS VENDORS DISCLAIM ANY

IMPLIED WARRANTIES OR MERCHANTABILITY

OF FITNESS FOR A PARTICULAR PURPOSE AND

SIMILAR STANDARD IMPOSED BY APPLICABLE

LEGISLATION. WDM RESPONSIBILITY TO REPAIR

OR REPLACE, OR FOR DEFECTIVE PRODUCTS

AND RELATED ITEMS IS SOLE AND EXCLUSIVE.

REMEDY PROVIDED TO THE INITIAL CUSTOMER

FOR BREACH OF THESE WARRANTIES.

Wildlife Dominion Management LLC

[email protected]

(855) 464-3935

hogeyecameras.com

Wildlife Dominion

Management LLC.