Yardi Voyager Quick Reference Guide
Entering “First Contact” for a Prospect (Call/Walk-in/e-mail)
1. Select “Add Guest” from dashboard.
2. Enter information in the fields (blue fields are “required”).
3. Select “Next.” This will “Save” your information.
4. Enter information on the Preferences screen (blue field are
“required”). Be sure to type in the # of Bedrooms (do not
leave as “0.”)
5. Select “Next.” This will “Save” your information.
6. If you do not have any additional occupants to enter at this
time, you can go back “Home” on the Top Menu.
Converting “First Contact” to a “Show” (Apt. Tour)
1. Select “Person Search” tab on the dashboard.
2. Enter last name of Prospect and select “Search.”
NOTE: Entering the first 3 letters of the last name is
preferred.
3. When search is completed, click on Prospect’s name.
4. Under “Leasing Steps” on right-hand side, select “Guest
Card.”
5. On bottom of screen, select “Add New Contact.”
6. Select type of contact and fill in information (blue fields are
“required”).
7. Fill in any additional information from your written Guest
Card. Select “Next” to scroll through the screens and
continue adding information.
8. On the “Select Unit” menu screen on bottom, select “Show”
next to unit that Prospect toured.
9. You can go back to “Home” on the Top Menu at any time to
exit the Guest Card mode.
NOTE: It is not necessary to continue past “Select Unit” unless the
prospect has submitted an application.
Entering an Application
1. Select “Person Search” tab on the dashboard.
2. Enter last name of Prospect and select “Search.”
3. When search is completed, click on Prospect’s name.
4. Under “Leasing Steps” on right-hand side, select “Select
Unit.”
5. Under Select Unit menu at the bottom of the screen, locate
the apartment the applicant is renting or a waitlist unit.
6. Click on the “Select” link, then select “Next.”
7. Enter the required lease information. The “expected move-
in” date and “lease from date” should match.
8. On the right-hand side, enter the “Quoted Rent.” This
should be the amount of monthly rent that you will be
charging.
NOTE: Do not subtract any move-in specials from this
amount.
9. Select “Next.”
10. Select “Next” again. (We do not enter concession on the
guest card. They can be entered at move in.)
11. The “Applicant Information” link at the bottom of the
screen can be used to enter additional applicant information,
but is not required by FPI since we do not submit our
application thru Yardi.
12. Select “Next” on the Guest screen.
13. Enter the correct charge date to charge application fees due,
then select “Next.”
NOTE: Once you have saved a screen by selecting “Next” you can
use the “Previous” button to go back and make changes to previous
screens at any time.
Entering Additional Occupants/Roommates
1. Select “Person Search” tab on the dashboard.
2. Enter last name of Prospect and select “Search.”
3. When search is completed, click on Prospect’s name.
4. Under “leasing Steps” on right-hand side, select
“Occupants.”
5. Click the link titled “Add New Occupant.”
6. Complete the First and Last name as well as the
Relationship.
7. If you are entering Minors for tracking purposes, uncheck
the lessee box and leave relationship blank. If you are
entering adults, make sure the lessee box stays checked.
8. Select “Save.”
Approving an Application
1. Select “Person Search” tab on the dashboard.
2. Enter last name of Prospect and select “Search.”
3. When search is completed, click on Prospect’s name.
4. Under “Leasing Steps” on right-hand side, select
“Application Status.”
5. On bottom of screen, select “Approve.”
NOTE: Once an application has been approved, the applicant’s
status will change from “Applicant” to “Approved.”
Cancelling/Denying an Applicant
1. Select “Person Search” tab on the dashboard.
2. Enter last name of Prospect and select “Search.”
3. When search is completed, click on Prospect’s name.
4. Under “Leasing Steps” on right-hand side, select
“Application Status.”
5. On bottom of screen, select “Deny” or “Cancel.”
6. Select a reason.
NOTE: Once an application has been approved, the “Deny” option
is no longer available. Do not “approve” applications until they
have truly been approved by On-Site.
Re-applying a “Cancelled” Applicant:
You do not have the ability to re-apply an applicant in Yardi.
If you need to have an applicant re-applied, please contact
your A/R Analyst.
Changing an Expected Move-in Date
1. On the Dashboard under Resident Activity, click on the
number next to “Pending Applications.”
2. Select the name of Applicant.
3. Under “Leasing Steps” on right-hand side, select “Rental
Options.”
4. Revise move-in date, being sure to also change the “Lease
From” date to the same as the expected move-in date.
5. Select “Next” to save.
Transferring an Applicant to Another Unit Prior to Move-in
1. Select “Person Search” tab on the dashboard.
2. Enter last name of Prospect and select “Search.”
3. When search is completed, click on Prospect’s name.
4. Under “Leasing Steps” on right-hand side, select “Select
Unit.”
5. Under Select Unit menu at the bottom of the screen, click on
the word “Select” next to the unit you want to transfer the
applicant into. (Should be completed before anticipated move
in date)
6. Select “Next” to save your changes.
Executing the Lease Agreement
1. You will not be able to move someone in until you have
“Executed” the lease.
2. This should be done just before moving them in, after they
have signed the Lease Agreement.
3. Click on the number next to the “Pending applications” on
the Dashboard.
4. Select the name of Applicant.
5. Verify that the Move-in Date, Quoted Rent, and Lease Terms
on the “Rental Options” tab are correct. Once you choose
“Execute Lease,” you will not be able to change these items.
6. Under “Leasing Steps” on right-hand side, select
“Application Status.”
7. Select the “Execute Lease” button.
8. Proceed with Move-in Steps below.
Printing the Resident Ledger for the Resident File
1. On the Dashboard, select “Person Search.”
2. Type the unit number where required and select “Search.”
3. Click on “Resident Ledger” next to the resident’s name from
the list at the right.
4. Right click with the mouse anywhere on the document and
select “Print.”
The information provided in this Quick Reference Guide is not intended to replace classroom or self-paced training but used as a helpful tool after training is complete.
FPI MGMT - RSD