BusinessLicensing
Opening a business can be a challenging process. Having to compile
numerous documents and information to complete the necessary
applicationsseemcumbersome.Wehavecreatedthesehandytoolsto
assist you in learning more aboutthe licensing process andtoprovide
you with a place where you can access additional resources in a one
stop shop environment. If at any time during this process you find
anythingthatwouldmakethelicensingprocessmorebusinessfriendly
pleaseletusknow.
9 BusinessLicenseQuestionnaire
9 ThinkingofStartingaBusinessinFranklin?
9 CheckListforBusinessLicense
9 ContractorsCheckList

We will be happy to meet with you to discuss this process at your
convenience. Once you have reviewed the documents above, a pre
application meeting can be scheduled by calling the Commissioner of
TheRevenue’sofficeat(757)5628547.
Welookforwardtoservingyouandyourbusiness.
BUSINESSLICENSE
QUESTIONNAIRE
Thefollowingquestionnairewascreatedtoactasaguideandoverviewoftheprocessthat
wehopewillprepareyouforobtainingaCityofFranklinbusiness‐license.Completingthis
questionnaire will provide you with information and understanding of the business
icensing process. This guide is for your benefit and there is no need to return thisl
formwhenyouapplyforabusinesslicense.
Thefollowingstepswillbeapplicabletothemajorityofbusinesses seeking a business
licensetooperateorconductbusinesswithintheCityofFranklin.Youareurgedtoread
through every question before starting your license
process.Doingsowillhelpusserveyoubetter.Once
youhavecompletedthisexerciseandarereadyfora
moreindepthreviewoftheprocess,orifyouare
readytomakeapplicationpleaserefertothestepby
step guide “Think of Starting a Business in
Franklin”?Asquestionsarise,pleasecontacttheCity
ofFranklinCommissioner of theRevenue’s Business
License office, 207 West Second Avenue (City Hall),
(757)562‐8547toassistyou.
Pleasenotethatsomeprofessionsandcareers
suchasanattorney,daycareproviders,medicaldoctor,cosmetologist/barber,
psychologist,mortician,etc.requireadditional licensureorcertification.SeeState
ofVirginiaLicensing‐‐VirginiaDept.ofBusinessAssistancewebsite‐‐(Seealso:Virginia
RegulatoryTownhall)
(PleasecheckwiththespecificdepartmentoftheStateofVirginiainwhichyourareaof
expertisemaybehandled.Alistofthosedepartmentsmaybefoundinthe“bluepages”ofthe
telephonedirectory.Also,thestatechapterofyourProfessionalAssociationmaybeableto
assistyouregardingtheseadditionalrequirements).
Someotherprofessionalsorbusinessoperationsneedtomeetotherspecialized
requirementssuchaspeddlers,farmers’marketvendorsetc.,aspartoftheirbusiness
operations.Asyouhavequestions,pleasecontacttheCityofFranklin’sCommissionerof
theRevenue’sBusinessLicenseofficeat(757)562‐8547.
“TheCityofFranklinencourages
businessdevelopmentasoneof
themanywaystostimulateand
boostoureconomicviability”
DonaldE.Goodwin,CBO,CFM
Directoro
f
Communit
y
Develo
p
ment
Welookforwardtoservingyouduringthisprocessandinthefuture.
1.WillyourbusinessaddressbelocatedwithinthecitylimitsoftheCityofFranklin?or,Willyouconduct
businesswithinthecitylimits?
___Yes,Iwillconductbusinesswithinthecitylimits‐goto#2
__No,thenyoudonotneedaCityofFranklinBusinessLicense.
_
2.Doyouneedtoknowifyourbusinessiszonedtoconductyourtypeofbusinessatyourproposed
businesslocationor,doyouneedtoknowifthepro pertyorspaceyouareabouttorentwillpassbuilding
andfirecoderequirements?
___Yes,contactCityofFranklinDepartmentofCommunityDevelopment,207WestSecondAvenue(CityHall),
(757)562‐8580.
___No,continueto#3.
3.Areyoulookingforavailablepropertyorbuildingtoconductyourbusiness?
___Yes,contactFranklinSouthamptonEconomicDevelopment,Inc
.601NorthMechanicStreet,Suite300(757)
562‐1958,ortheDowntownBusinessAssociation
,(757)562‐6900forinformationonavailableproperty.
__No,continueto#4.
_
4.Willyoubeusingasigntoadvertiseyourbusiness?Willyourbusinessoperateoutofyourhome?Will
anybuildingconstructionortenantimprovementsberequiredforyourbusiness?Willtherebeachangein
propertyusefromthepreviousbusinessoccupant?
___Yes,toanyoftheabovefourquestions,contactCityofFranklinDepartmentofCommunityDevelopment,207
estSecondAvenue(CityHall),(757)562‐8580forsigncodecompliance;or,forplanreview,zoningclearance
ancyissuanceinformation.Aftercontact,continueto#5.
W
andcertificateofoccup
__No,continueto#5.
_
5. Will your business operate out of your home?
__ Yes, contact Franklin Department of Community Development, 207 West Second Avenue, (757) 562-8580
for information on compliance issues specifically geared to home based businesses. After contact, continue
to #
__No,continueto#6.
6.
_
ill
6.W yourbusinesssellorservebeer,wineand/orliquor?
___Yes,contactVirginiaDepartmentofAlcoholicBeverageControl
,localoffice–4907WestMercuryBlvd.,
NewportNews,Va.(757)825‐7830forstatelicensing.Oncestatelicensingisreceived,contacttheCityofFranklin
ommissioneroftheRevenue’sBusinessLicenseoffice207WestSecondAvenue(CityHall),(757)562‐8547for
lb .Aftercontact,continueto#7.
C
loca usinesslicensing
__No,continueto#7.
_
7.Willyourbusinessinvolvefoodpreparation,tattooormassagefacility,hotelorpublicpool?
___Yes,contactFranklinHealthDepartment
,26022AdministrationCenterDrive,CourtlandVa.23837,(757)653‐
0for rcontact,continueto#8.304 approval.Afte
__No,continueto#8.
_
8.Willyourbusinessinvolvemanufacturing?
___Yes,contactCityofFranklinCommissioneroftheRevenue’sBusinessLicenseSection207WestSecondAvenue
(CityHall),(757)562‐8547.Aftercontact,continueto#9.
___No,continueto#9.
9.Willyouhavethreeormoreemployeesotherthanyourself?
___Yes,contacttheVirginiaWorkersCompensationCommission
,100DMVDrive,Richmond,VA23230(877)664‐
2566toinquireaboutworkman’scompensationinsurancerequirements.Youmayobtainworkman’s
compensationinsurancefromyourowninsurancecompany.Aftercontact,continueto#10.
__No,continueto#10.
_
Are
10. youageneralorsubcontractor?
___Yes,contacttheStateBoardforContractors
,3600WestBroadStreet,Richmond,VA23230‐4917(804)367‐
8511forregistration.Aftercontact,continueto#11
___No,continueto#11.
11.WillyourbusinessbeaCorporationoraLimitedLiabilityCompany?or,Isyourbusinessincorporated
orregisteredinanotherstate?
___Yes,contacttheStateCorporationCommission
,P.O.Box1197,Richmond,VA23230(866)722‐2551.After
contact,continueto#12.
___No,continueto#12.
12.DoyouneedFederalInternalRevenueServiceforms,aFederalIDNumberorothertaxinformation?
___Yes,inquirewiththeU.S.InternalRevenueService
,1(800)829‐3676forformsandinstructions.Continueto
#13.
__No,continueto#13.
_
13.AreyouapplyingforaCityofFranklinBusinessLicensethatwillrequireyoutocollectorpassonthe
taxonretailsales?WillyourequireVirginiaSalesTaxinformation,oneithersalesorusetax?
___Yes,contactVirginiaDepartmentofTaxation
‐VirginiaDepartmentofTaxation3600WestBroadStreet
Richmond,VA23230‐4915(804)367‐8037.Aftercontact,continueto#14.
___No,continueto#14.
14.Willyouuseafictitioustradenameora“doingbusinessas”name?
___Yes,contacttheClerkofCircuitCourtP.O.Box190,CourtlandVa.23837(757)653‐2200torecordthe
name.Aftercontact,continueto#15.
___No,continueto#15.
15.Willyoubeusingpersonalpropertyormachineryandtoolsforbusinesspurposes?
___Yes,contacttheBusinessLicenseSection
oftheCityofFranklinCommissioneroftheRevenue’sOffice,
207WestSecondAvenue(757)562‐8783forinformationconcerningthetaxationofbusinesspersonal
property.Aftercontact,continueto#16.
___No,continueto#16.
6.WheredoIobtainmyBusinessLicense?1
TheappropriateBusinessLicensecanbeissuedthrough theCommissionerofRevenuesoffice. Clickhere
forafree
stcopyoftheBusinessLicenseCheckLi
orcontact:[email protected]
CityofFranklinCommissioneroftheRevenueOffice
207WestSecondAvenue(CityHall)
(757)562‐8547
Asyouhaveseenfromtheaboveinformation,
thetypesoflicensesvarydependinguponyourbusinessactivity.
ContacttheBusinessLicenseSectionofthe
CommissioneroftheRevenue’sOffice(757)5628547
foradditionalinformationandassistance
atanytimeduringthe abovesteps.
Pleaseletusknowifwecanhelp!
Thinking of Starting a business in Franklin?
9 Check out our handy step by step guide!
Once you have completed your review of the BUSINESS LICENSE QUESTIONNAIRE
and wish to
obtain more in depth information on the process, you may use this publication that is designed to
provide information on a wide variety of resources available to new and existing businesses in the
City of Franklin. Information on the responsibilities and regulations governing business in Virginia is
also included. We hope you find this resource helpful. Should you have any suggestions that would
make this guide a better tool for new prospective business owners please contact the Department of
Community Development at 757-562-8580
Step by Step
Step 1: Circuit Court Clerk's Office
If the business will be operated under a name other than that listed on the business license
application, except for Limited Liability company’s or Corporation’s, the applicant may register his/her
Trade or Fictitious Name with the Southampton County Circuit Court Clerk’s Office. For a copy of the
form you may contact the clerk’s office at 757-653-2200.
Information Required to Register the Trade or Fictitious Name
1. The trade name;
2. Name and address of the applicant;
3. Physical address of the business operation;
4. Type of business;
5. The entity type (sole proprietorship, partnership, corporation);
6. Signature notarized or signed before Deputy Circuit Court Clerk;
1. Submit name registration form to the Circuit Court Clerk’s Office with a $10 filing fee
plus $2.50 for a certified copy of the registration ($12.50 total). Payment by cash, check
or money order.
Step 2: Department of Community Development Zoning Office
All individuals or organizations wishing to start a business in the City of Franklin must contact the
Zoning Office for a zoning clearance and the Commissioner of the Revenue’s Office for the business
license.
The zoning clearance that is issued by the Zoning Office prior to operating a business depends upon
the zoning classification of the property and the business type. (See Zoning Map
)
Home Occupation Permit
A home occupation permit is required for all businesses locating in a residential housing unit. The
applicant is required to complete and sign a Home Occupation Permit Application
certifying that
he/she agrees to comply with all City of Franklin home occupancy permit regulations as set forth by
the Franklin City Code.
Applicant Information Required for a Home Occupation Permit;
1. Property owner information;
2. Type of business;
3. Use and intensity of business;
4. Previous or Current type of business;
5. Location of home occupation;
6. Applicant name, addresses, telephone numbers and other contact information;
NOTE: If the applicant is NOT the property owner, a letter signed by the property owner allowing the
operation of the business on the property must be provided at the time of application.
Occupancy Permits
A Zoning Clearance for occupancy is required for all businesses locating in residential, business or
industrial zones. In addition to the zoning clearance, you may also need to obtain a building permit.
For more information on “When a Building Permit is Required” you may contact the Department of
Community Development at 757-562-8580.
Occupancy A Zoning Clearance is required for businesses locating in new construction.
Change of
Occupancy
A signed affidavit is required for a change of occupancy in an existing building with the
same type of business.
Change of Use &
Occupancy
A Zoning Clearance required for a change of occupancy in an existing building with a
different type of business.
Applicant Information Required for a Zoning Clearance;
1. Owner of property;
2. Type of business;
3. Use and intensity of business;
4. Previous or current type of business;
5. Location of proposed use;
6. Applicant names, addresses, telephone numbers and other contact information;
NOTE: If the applicant is NOT the property owner, a copy of the lease agreement allowing the
operation of the business on the property must be provided at the time of application.
The following applies to both Home Occupations and Occupancy Permits.
The applicant must provide information regarding the TYPE of business to be operated on the
property (examples: professional office, beauty salon, machine shop, restaurant, etc.). Depending
upon the TYPE of business and the facility from which it will be operated, plans and a property
inspection by the Building Official and/or an engineer or architect may be required prior to the
issuance of any permits.
The applicant must provide written information regarding the INTENSITY of the business proposed.
An Informational narrative regarding the day to day activities, hours of operation, expected levels of
traffic, types of machinery involved or any hazardous materials used and any manufacturing
processes proposed at the time of application. Depending upon the INTENSITY of the business and
the condition of the facility from which it will be operated, plans and a property inspection by the
Building Official and/or an engineer or architect may be required prior to the issuance of any permits.
All food-related businesses (service or manufacturing) MUST contact the Franklin Health Department
(757-653-3040) and the US Department of Agriculture, Virginia Beach Office at (757-363-3909)prior
to the application for Occupancy Permits to ensure Health and USDA requirements are met. For
information on water and sewer connections and fees, please contact the Department of Community
Development (757) 562-8580.
State law requires that individuals or organizations in the construction industry may be required to
have a Class A, B or C contractor’s license issued through the Virginia Department of Professional &
Occupational Regulation (www.dpor.virginia.gov) depending upon the type of work performed.
Applicants for Home Occupation or Occupancy Permits must apply in person at the City of Franklin
Department of Community Development. When in doubt, call prior to visiting the Zoning Office to
ensure all application requirements can be met at that time.
Zoning and Building permits issued by the Department of Community Development do require a fee.
All fees must be paid by cash, check or money order. Credit cards are also accepted.
Contact Information
City of Franklin Department of Community Development
207 West Second Avenue
City Hall Building
PO Box 79
Franklin, VA 23851
Phone: 757/562-8580
Fax: 757/562-0870
www.franklinva.com
Step 3: Commissioner of the Revenue
After receiving a Home Occupation or Occupancy Permit from the City of Franklin Zoning Office,
individuals or organizations wishing to start a business must apply for a Business License with the
Commissioner of the Revenue’s Office located on the 1
st
floor of City Hall 207 West 2
nd
Ave. (757-
562-8547) Please refer to the Business License Check List for more information.
Information Required on Business License Application
1. Federal Employer Identification No. (FEIN) or Social Security No.;
2. Applicant name;
3. Trade name or (DBA);
4. Mailing address;
5. Physical address (location of the business);
6. Type of operation;
7. Telephone numbers ;
8. Contact person ;
9. Estimated gross receipts of the operation for the remaining months in the calendar year. This
will determine the business license fee (see schedule).
Fee Chart
License Type Tax Rate per $100 of Gross Receipts
Public Service 5 cents per $100
Retail Merchants 20 cents per $100
Professional, Financial Services 58 cents per $100
Contracting 15 Cents per $100
Wholesale Merchant $50 for 1
s
$10,000 + 10 cents per $100 thereafter
Personal/Business Services 30 cents per $100
Farmers’ Market $10 Annually
All business licenses are subject to a fee based upon gross receipts. The City of Franklin Treasurer
accepts cash, checks or money orders for the payment of business license fees. Credit cards are also
accepted.
Step 4: Issuance of Business License
Once the applicant registers their trade or fictitious name with the Circuit Court Clerk’s Office,
the applicant would submit both the Trade Name Registration and Occupancy Permit (Zoning
Clearance) to the Commissioner of the Revenue’s Office. The Commissioner of the Revenue’s
Office will issue a Business License after all requirements are met.
PLEASE NOTE:
1. The Commissioner of the Revenue’s Office can assist applicants appearing in person with
obtaining a Federal Employer Identification Number, completing the Name Registration Form
and with obtaining a Virginia Sales Tax account number.
2. The Commissioner of the Revenue’s Office provides federal, state and local tax forms to
individuals and businesses.
3. The total processing time when all information above has been gathered (Zoning,
Commissioner of the Revenue and Circuit Court Clerk’s Office) averages 45 – 60 minutes.
4. Please see City of Franklin Code for information on possible penalties for not obtaining proper
permitting or licenses.
Contact Information;
City of Franklin Commissioner of the Revenue’s Office
Brenda Rickman, Commissioner of the Revenue
207 West Second Avenue
City Hall Building
PO Box 79
Franklin, VA 23851
Phone: 757/562-8547
Fax: 757/569-0964
www.franklinva.com
CHECK LIST
CITY OF FRANKLIN BUSINESS LICENSE
The Commissioner of the Revenue must obtain the items below prior to the issuance of a business license.
1. A Registration Certificate from the Clerk’s Office in Southampton County. Please register your
business name first and bring a copy of that certificate with you. Please call 757-653-2200 or visit the
Clerk’s Office at 22350 Main Street Courtland, VA for more information.
2. A Zoning Clearance or approval from the Department of Community Development Office must be
obtained before continuing to the other items. If the proposed use is not consistent with the zoning
district and building regulations a Business License cannot be issued. Please call 757-562-8580 or
visit the Building/Zoning Office at 207 West Second Avenue.
3. A copy of the Certificate of Incorporation issued by the State Corporation Commission (SCC).
Please call the SCC at 804-371-9733. Your attorney usually performs the actual legal work.
4. Names of the Directors of the Corporation: President, Vice-President, Secretary, Treasurer and
others if appropriate and social security number.
5. Names of Members for Liability Company and social security number.
6. Partnership: Name, address, social security number, phone number of each partner and signature of
each partner on the application.
7. Federal Identification Number or Social Security Number of business.
8. If you are a Retail Merchant you will need a Sales and Use Tax Number that is issued by the
Department of Taxation. The phone number is 804~367~8037. You may visit the web address at
www.tax.virginia.gov. You can also take advantage of the new Live Chat option on the web site.
Please be sure to have the number issued to the City of Franklin and our locality code is 235. A
consolidated number will not be accepted.
9. Copy of State ABC License
if you will be selling alcohol.
10. A copy of your Health Certificate
that is issued by Southampton County Environmental Health if you
are a food establishment. Please call 757-653-3040 for more information.
11. Hairdressers: Copy of State Cosmetology License
.
12. The Mailing Address
and Location Address of your proposed business in the City.
13. Copy of Lease Agreement
if property is being leased.
14. The (Low) Estimated Gross Receipts
that you believe you will receive from the time you open your
business until December 31
st
of the first year.
Questions answered @
Commissioner of the Revenue
P O Box 389
Franklin, Virginia 23851
757-562-8547 ~ Fax 757-569-0964
CONTRACTORS CHECK LIST
FOR BUSINESS LICENSE
1. A Registration Certificate
from the Clerk’s Office in Southampton County.
Please register your business name first and bring a copy of that certificate
with you. Please call 757-653-2200 or visit the Clerk’s office at 22350 Main
Street Courtland, Virginia for more information.
2. A Contractor’s Business License Application
from the Department of
Community Development Office must be obtained before continuing to the
other items. If the proposed use is not consistent with the zoning district and
building regulations a business license cannot be issued. Please call 757-562-
8580 or visit the Building/Zoning Office at 207 West Second Avenue
Franklin, VA for more information.
3. State of Virginia Contractor license.
4. Federal ID Number
or Social Security Number.
5. Directors name
(if corporation) Members name (if LLC)
6. Copy of certificate of incorporation
(issued by the State Corporation
Commission)
7. Workers’ Compensation Certification
form completed (Please bring or mail
this from back. State will not accept photo copy of your signature).
8. Sub-Contractors List
– include name, address, phone number and contract
price for each sub-contractor.
9. Contract Price
of job.
10. Address of job site
and owner of site.
Questions answered @
Commissioner of the Revenue
P O Box 389
Franklin, Virginia 23851
757-562-8547 ~ Fax 757-569-0964