The Impact of the Express Delivery Industry on the Global Economy
September 2009
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o Cross-subsidisation – Many countries have not developed a regulatory framework such as that
developed by the European Union to avoid anti-competitive practices that could result as a
consequence of cross-subsidies from the revenues of monopoly operations. Moreover, in many
countries general tax revenues are used to support express delivery services provided by postal
operators with a monopoly.
o Special taxes – imposing extraordinary taxes or fees on private express delivery service
providers. Often the proceeds of these taxes are used to finance the development of the
government-owned or sanctioned service provider. The burden of these taxes is borne ultimately
by the national business community, thus reducing its competitiveness in global markets.
o Preferential treatment – government-owned or sanctioned delivery service providers may
receive preferential treatment for their express delivery services in, for example, the application
of customs procedures and enforcement practices; and the enforcement of traffic laws.
o Restrictions on market access – foreign express delivery companies may be restricted to
international gateways only, therefore forcing them to use a local partner. This creates a
reputation risk associated with loss of custodial control throughout the entire supply-chain.
Complex licensing requirements – While many countries require licenses for the provision of certain
delivery services, in some cases these are applied arbitrarily or in ways that are discriminatory, non-
transparent, or excessively complex. For example, some countries charge high license fees, (some
even in the form of taxes on total receipts) and do not allow automatic renewal, requiring express
delivery companies to reapply annually. Others require licensing express services for private firms but
not for publicly-owned postal bodies. For example, an international provider of express delivery services
may have to obtain 10 to 12 licences to do business; including licences for foreign investment,
international freight forwarding, customs express shipments consignee, air transportation sales agent,
road transportation, etc. And in some cases the national postal body has the right to conduct inspections
and financial audits of competing firms and to withdraw their licenses.
Inefficient customs procedures – While customs clearances are an integral part of the responsibility of
governments to enforce tariffs, safeguard public health, and meet international obligations to protect
against illegal trade, delays at customs can seriously undermine the operations of the express delivery
companies and reduce delivery speeds. In addition, the efficient operation of express services can be
impeded by:
o Inadequate resourcing of customs facilities – both staff shortages and inadequate use of
modern technology, such as use of electronic communication rather than paper documents, and
adoption of risk-based techniques for designating shipments for intensive physical examination.
o Restrictions on the value and weight of express shipments – Some countries classify only
low value and low weight goods as express items which may receive expedited customs
processing. Others apply different value and weight criteria for imports and exports. But, as
explained earlier in this report, express delivery is increasingly used for transporting high value