Office of Human Capital
MEDICAL & PSYCHOLOGICAL GUIDELINES
For Transportation Security Officers
Prepared by:
Fabrice Czarnecki, MD, MA, MPH, FACOEM
Chief Medical Officer
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Medical Guidelines for Transportation Security Officers
Authority:
The Aviation and Transportation Security Act established the authority of the TSA Administrator to
determine physical and psychological requirements for the security-screening workforce.
Mission Impact:
TSA developed medical guidelines for clinical evaluations and fitness for duty determinations to “ensure
that Federal screeners are able to provide the best security possible.”
The evolution of security operations from process-driven procedural-based security to risk-based
intelligence driven security affirms the need for a resilient screening workforce whose readiness and
fitness is measurable, demonstrable, and enforceable.
Purpose:
The medical guidelines provide a responsive connection between a medical condition and a predictable
degree of job performance, conduct and mission readiness. The medical guidelines are designed to reflect
the underlying correlation between recognized medical conditions and safe and effective job
performance. The medical guidelines apply to Transportation Security Officers, Expert Transportation
Security Officers, Lead Transportation Security Officers, Supervisory Transportation Security Officers, and
Security Training Instructors.
Medical Evaluation (applies to applicants only):
The Medical Guidelines (Guidelines) are used to assess an applicant’s ability to perform job-related
functions based on any medical/physical conditions presented by the applicant. It is recommended that
an applicant review the Guidelines prior to taking the medical assessment. The applicant may discuss the
Guidelines with his/her treating health care provider and provide related documentation at the time the
medical assessment is scheduled. After the scheduled medical assessment is completed, if TSA requires
the applicant to undergo a specific follow-up medical examination at the post offer stage of the hiring
process before determining whether the applicant is medically qualified for the position, TSA will pay for
all costs associated with the examination.
If, after conducting an individualized assessment, the Agency determines that the applicant is medically
disqualified, the applicant will be advised of the disqualification and that the application process has
ended. The applicant may appeal this determination by notifying the evaluating physician and providing
any documentation to support the appeal. The applicant will be considered for future employment in the
event the appeal process results in a determination that the individual is medically cleared.
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Medical Guidelines for a Mission Ready Workforce
Contents
1. Medical Guidelines ..................................................................................................... 4
1.1. Eyes and vision ........................................................................................................... 4
1.2. Hearing ...................................................................................................................... 4
1.3. Nose, pharynx, larynx and trachea .............................................................................. 6
1.4. Lung diseases ............................................................................................................. 6
1.5. Cardiovascular diseases .............................................................................................. 7
1.6. Abdominal organs .................................................................................................... 10
1.7. Renal diseases .......................................................................................................... 11
1.8. Musculoskeletal diseases .......................................................................................... 11
1.9. Neurological disorders .............................................................................................. 12
1.10. Diabetes ................................................................................................................ 14
1.11. Sleep disorders ...................................................................................................... 15
1.12. Psychiatric disorders ............................................................................................. 15
1.13. Medications .......................................................................................................... 19
1.14. Miscellaneous issues ............................................................................................. 19
2. Essential Job Functions……………………………..………………………………………………………………20
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1. Medical Guidelines
1.1. Eyes and vision
Distant visual acuity, corrected or uncorrected: 20/20 or better binocularly
Intermediate visual acuity (at 26 to 32 inches), corrected or uncorrected: 20/20 or better
binocularly
Near visual acuity (at 16 inches), corrected or uncorrected: 20/20 or better binocularly
Field of vision: Provide restrictions if the horizontal meridian is less than 120 degrees binocularly
Provide restrictions for monocular vision unless the monocular vision has lasted for a minimum of
6 months; if the monocular vision has lasted for a minimum of 6 months, formal perimetry is
required
Color vision: Provide restrictions for any error made on moderate or severe classification plates
using the Hardy-Rand-Rittler
pseudoisochromatic plates (4
th
edition); tinted lenses are not allowed
to meet the color vision standard
Refractive surgery: Provide restrictions
if any of the following criteria are
present:
significant haze (+2 or less is
acceptable)
glare, halos, starbursts, or
ghosting
microstriae that affect vision
dryness that affects vision
loose epithelium, diffuse lamellar keratitis, or active infection
unstable refraction (more than ½ diopter of change between documented refractions at
least 2 weeks apart)
using steroid eye drops
1.2. Hearing
Initial testing via air conduction must be performed at 500, 1000, 2000 and 3000 Hz in each ear. If
wearing hearing aids, an assessment by an audiologist must be performed.
The job tasks that are hearing dependent require distinguishing differences in tones on the walk
through metal detector, communicating with passengers, and overhearing quiet conversations
among passengers. These types of tasks are performed in noisy environments.
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The hearing requirement is at an average 25dB HL (hearing level) or less in each ear for the
following frequencies: 500, 1000, 2000 and 3000 Hz in each ear.
If individual does not meet the acceptable criteria, refer individual to an audiologist for testing in a
sound controlled booth.
1. If, after assessment by an audiologist, the individual met the criteria listed above, the
individual does not need restrictions.
2. If, after testing by the audiologist, the individual does not meet the criteria listed in the
above, test the individual’s Speech Reception Threshold (aided or unaided) and the
individual’s Speech Understanding in the Presence of Noise (aided or unaided).
Unaided Speech Reception Threshold for each ear
Test each ear under headphones. Measure the Speech Reception Threshold for each ear. Provide
restrictions if the Speech Reception Threshold is more than 30 dB in one or both ears.
Aided Speech Reception Threshold for each ear
Test aided ear with plugged opposite ear in a sound
field. Measure the Speech Reception Threshold for
each ear. Provide restrictions if the Speech Reception
Threshold is more than 30 dB in one or both ears.
Speech Understanding in the Presence of Noise
Bilateral Hearing (aided or unaided)
This test addresses an individual's ability to
understand speech in the presence of noise. This test
provides a practical measure of an individual's ability
to understand speech in a noise controlled
environment. Follow the steps listed below:
A. Set up one loudspeaker in a calibrated sound
attenuated booth at a distance of one (1)
meter from the individual, with the individual facing the speaker. The individual may
move his/her head to maximize performance.
B. Use a signal-to-noise ratio of +10 dB, with the signal and the noise simultaneously
emanating from a single speaker.
C. Deliver the speech stimuli at 60 dB HL (hearing level) and deliver the noise at 50 dB HL.
D. If a speech understanding score of 70% or better is obtained, test may be terminated. If a
score of less than 70% is obtained, vary presentation level up or down to achieve
maximum score, not to exceed 75 dB HL. Signal-to-noise ratio of + 10 dB must be
maintained.
Provide restrictions if the correct responses are less than 70%.
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1.3. Nose, pharynx, larynx and trachea
Provide restrictions for aphonia
Provide restrictions for tracheostomy if it limits the ability to communicate effectively
1.4. Lung diseases
1.4.1. Asthma
Provide restrictions if FEV1 < 60% of predicted value
1.4.2. COPD
Provide restrictions if FEV1 < 60% of predicted value
1.4.3. Other conditions
Provide restrictions for current pneumothorax
Provide restrictions for active hemoptysis
Provide restrictions for pulmonary hypertension
Provide restrictions for contagious tuberculosis
Provide restrictions if pulse oximetry < 90% on room air at rest
Provide restrictions if pulse oximetry < 90% on room air with exertion
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1.5. Cardiovascular diseases
1.5.1. Hypertension
Provide restrictions for stage II hypertension (SBP 160-179 or DBP 100-109) or stage III
hypertension (SBP > 180 or DBP > 110)
Provide restriction for any end-organ damage caused by hypertension (including stroke,
coronary artery disease, left ventricular hypertrophy, atrial fibrillation, heart failure,
nephropathy, retinopathy or aortic aneurysm), unless a normal exercise stress test is
obtained at a level of at least 6.5 METs
Provide restrictions if the 10-year risk of ASCVD (atherosclerotic cardiovascular disease) is
10% or more on the American Heart Association ASCVD calculator (available at
http://tools.acc.org/ASCVD-Risk-Estimator-Plus), unless a normal exercise stress test is
obtained at a level of at least 6.5 METs
Evaluate, on an annual basis, the 10-year risk of ASCVD (atherosclerotic cardiovascular
disease) using the American Heart Association ASCVD calculator
1.5.2. Coronary artery disease
Provide restrictions for coronary artery disease (including myocardial infarction) unless all
the following conditions are met:
No angina
Left ventricle ejection fraction of 40% or
more
No ischemia on imaging stress test that
reaches a level of at least 6.5 METs
Stable regimen of cardiovascular medications for the past 30 days
Treatment of modifiable risk factors
Recovery period: one month after percutaneous coronary intervention, 3 months
after myocardial infarction, 6 months after coronary artery bypass graft surgery
Compliance with treatment
1.5.3. Stress test interpretation
Provide restrictions if any of the following criteria were found during the stress test (until
further evaluation by a cardiologist):
Inability to reach 6.5 METs
Symptoms of ischemia
Ischemic changes on electrocardiogram
Significant arrhythmias (frequent PVCs, couplets, ventricular tachycardia) or
conduction abnormalities
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Hypertensive response to exercise (SBP > 250 mmHg or DBP > 115 mmHg)
Exercise-induced hypotension
1.5.4. Heart failure
Provide restrictions for heart failure unless all the following conditions are met:
Compliance with treatment
Left ventricle ejection fraction of 40% or more
No ischemia on imaging stress test that reaches a level of at least 6.5 METs
NYHA Functional Classification of I or II
1.5.5. Hypertrophic cardiomyopathy
Provide restrictions for hypertrophic cardiomyopathy unless all the following conditions are
met:
Maximal left ventricle wall thickness <
30 mm
No history of unexplained syncope
No history of cardiac arrest
No history of sustained or non-sustained
ventricular tachycardia
Left ventricle ejection fraction of 40% or
more
No abnormal exercise blood pressure
during exercise stress test [defined as
either a failure to increase by at least 20
mm Hg or a drop of at least 20 mm Hg
during effort]
1.5.6. Dilated cardiomyopathy
Provide restrictions for dilated cardiomyopathy unless all the following conditions are met:
No symptoms of heart failure
Left ventricle ejection fraction of 40% or more
No ischemia on imaging stress test that reaches a level of at least 6.5 METs
No history of unexplained syncope
No history of cardiac arrest
No history of spontaneous ventricular tachycardia
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1.5.7. Arrhythmias
Provide restrictions for atrial fibrillation or atrial flutter unless all the following conditions
are met:
Reversible conditions (such as hyperthyroidism) have been ruled out
No structural heart disease on echocardiogram
Left ventricle ejection fraction of 40% or more
No ischemia on imaging stress test that reaches a level of at least 6.5 METs
Appropriate rate control
After an ablation for atrial fibrillation or atrial flutter: Return to unrestricted duty 4 weeks
after ablation if asymptomatic
Provide restrictions for supraventricular tachycardia unless all the following conditions are
met:
Reversible conditions (such as hyperthyroidism)
have been ruled out
No structural heart disease on echocardiogram
Left ventricle ejection fraction of 40% or more
Episodes last less than 10 seconds after successful
ablation
After an ablation for supraventricular tachycardia:
Return to unrestricted duty 4 weeks after ablation if
asymptomatic
Provide restrictions for Wolff-Parkinson-White
Syndrome unless all the following conditions are met:
Appropriate rate control
No structural heart disease on echocardiogram
Left ventricle ejection fraction of 40% or more
After an ablation for supraventricular tachycardia: Return to unrestricted duty 4 weeks
after ablation if asymptomatic
Provide restrictions for ventricular tachycardia except in the following cases:
Successful ablation to treat the ventricular tachycardia (return to unrestricted duty
after 4 weeks, with normal electrophysiological study)
Non-sustained monomorphic ventricular tachycardia with rate less than 150 beats
per minute and no symptoms
Provide restrictions for history of ventricular fibrillation
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1.5.8. Valvular heart disease
Provide restrictions for valvular diseases unless all the following conditions are met:
No symptoms of heart failure
No angina
No syncope
Left ventricle ejection fraction of 40% or more
No signs or symptoms of arterial emboli
Compliance with treatment
1.5.9. Other conditions
Provide restrictions for arrhythmogenic right ventricular cardiomyopathy until
electrophysiology consultation has been obtained
Provide restrictions for Brugada syndrome until electrophysiology consultation has been
obtained
Provide restrictions for long QT syndrome until electrophysiology consultation has been
obtained
Provide restrictions for treatment with an automatic implantable cardiac defibrillator
Provide restrictions for peripheral vascular disease resulting in symptomatic claudication
Provide restrictions for thoracic aortic aneurysm > 3.5 cm unless all the following conditions
are met:
Surgical consultation has been obtained
Compliance with treatment
Provide restrictions for abdominal aortic aneurysm > 4 cm unless all the following
conditions are met:
Surgical consultation has been obtained
Compliance with treatment
Provide restrictions for carotid artery stenosis > 60%
Provide restrictions for syncope within the past 6 months unless a specific cause has been
found and successfully treated
An individual does not need restrictions for treatment with a pacemaker.
1.6. Abdominal organs
Provide restrictions for symptomatic hernia (umbilical, ventral, inguinal, or femoral) unless all the
following conditions are met:
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Surgical consultation has been obtained
Compliance with treatment
Employee is cleared by the surgeon to perform the essential job functions (e.g., lifting 50
pounds)
1.7. Renal diseases
Provide restrictions if treatment with hemodialysis or peritoneal dialysis
Provide restrictions if stage 5 or stage 4 chronic kidney disease (GFR < 30 ml/min)
1.8. Musculoskeletal diseases
1.8.1. Amputations
Provide restrictions for thumb amputation proximal to the interphalangeal joint
Provide restrictions for amputations of a single digit other
than the thumb unless three adjacent fingers, other than
the thumb, are present and intact
Provide restrictions for complete or partial amputations
of multiple digits other than the thumb
Assess amputations and prostheses to ensure
performance of essential job functions
1.8.2. Upper extremity conditions
Provide restrictions for upper extremity conditions unless
all the essential job functions can be performed.
Specifically, lifting and reaching overhead should be
assessed
Provide restrictions for a minimum of 3 months after joint
replacement surgery
Provide restrictions after surgery unless performance of essential job functions can be
demonstrated during therapy
1.8.3. Lower extremity conditions
Provide restrictions for lower extremity conditions unless all the essential job functions can
be performed. Specifically, lifting, squatting and bending should be assessed
Provide restrictions for a minimum of 3 months after joint replacement surgery
Provide restrictions after surgery unless performance of essential job functions can be
demonstrated during therapy
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1.8.4. Spine
Provide restrictions for spine conditions causing motor deficit that interferes with essential
job functions
Provide restrictions for spine conditions causing sensory deficit that interferes with
essential job functions
Provide restrictions for spine conditions leading to limited range of motion that interferes
with essential job functions
Provide restrictions for a minimum of 3 months after lumbar fusion surgery
Provide restrictions after surgery unless performance of essential job functions can be
demonstrated during therapy
1.8.5. Other issues
Provide restrictions if an assistive device, such as a cane or a walker, is required to stand or
walk
Braces and splints are allowed if all the essential job functions can be performed
1.9. Neurological disorders
1.9.1. Cerebrovascular accidents
Provide restrictions for 12 months after transient ischemic attack
Provide restrictions for 12 months after ischemic stroke (longer restrictions if risk of seizure
recurrence is above 1% per year or if physical or cognitive inability to perform essential job
functions)
Provide restrictions for 12 months after subarachnoid hemorrhage (longer restrictions if
risk of seizure recurrence is above 1% per year or if physical or cognitive inability to perform
essential job functions)
Provide restrictions for 12 months after hemorrhagic stroke (longer restrictions if risk of
seizure recurrence is above 1% per year or if physical or cognitive inability to perform
essential job functions)
Provide restrictions for decreased sensation or weakness that interferes with essential job
functions after a cerebrovascular accident
1.9.2. Seizure disorders
Provide restrictions after single unprovoked seizure unless all the following conditions are
met:
Evaluation by neurologist
Normal brain MRI
Normal EEG
Seizure-free for the most recent consecutive 5 years
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Provide restrictions after provoked seizure unless all the following conditions are met:
The cause of the seizure has been successfully treated
The risk of recurrence is low (i.e., not higher than the risk of seizure in the general
population)
Evaluation by neurologist
Provide restrictions for epilepsy or after provoked seizure with high risk of recurrence
unless all the following conditions are met:
Evaluation by neurologist with brain MRI and EEG
Seizure-free for the most recent consecutive 10 years
Currently on anti-seizure medications or not on anti-seizure medications for the
most recent 5 consecutive years
1.9.3. Other neurological disorders
Provide restrictions for 12 months after surgery of
the central nervous system (longer restrictions if
risk of seizure recurrence is above 1% per year or
if physical or cognitive inability to perform
essential job functions)
Provide restrictions for vertigo within the past 30
days
Provide restrictions for Meniere’s disease
Provide restrictions for current ataxia
Provide restrictions for paralysis of a limb
Provide restrictions for complete loss of
discriminative touch sensation in an upper
extremity
Provide restrictions for cognitive impairment
Provide restrictions for dementia
Provide restrictions for malignancies of the central nervous system
Provide restrictions for amyotrophic lateral sclerosis
Provide restrictions for multiple sclerosis unless all the following conditions are met:
No relapse within previous 3 years
No evidence of chronic progression
No cognitive impairment
No mood disorder
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Vision guidelines are met
Provide restrictions for Parkinson’s disease unless all the following conditions are met:
Stage 1 Parkinson’s disease
Tremors and muscle rigidity are not interfering with performance of essential job
functions
No cognitive impairment
No mood disorder
No orthostatic hypotension
No disqualifying side effects from treatment
1.10. Diabetes
Provide restrictions for diabetes unless all the
following conditions are met:
Compliance with treatment
No episode of severe hypoglycemia
(defined as an event requiring the
assistance of others) in the past 12
months
No more than 2 episode of severe
hypoglycemia in the past 3 years
No episode of diabetic ketoacidosis in
the past 12 months
No episode of hyperosmolar
hyperglycemic state in the past 12
months
Hemoglobin A1c is less than 10%
Completion of diabetes education
Evidence of ongoing self-monitoring of blood glucose
No symptomatic orthostatic hypotension
No peripheral neuropathy that interferes with performance of essential job functions
No chronic kidney disease with a GFR less than 45 ml/min
Regular dilated eye exam (every other year without retinopathy, at least every year after
diagnosis of retinopathy)
10-year risk of ASCVD (atherosclerotic cardiovascular disease) is less than 10% on the
American Heart Association ASCVD calculator
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Annual ASCVD risk assessment using the American Heart Association ASCVD calculator
Provide restrictions for type 1 diabetes unless on a stable basal/bolus regimen or insulin pump for
the past 6 months
Provide restrictions for type 2 diabetes with insulin treatment unless on a stable insulin regimen
for the past 3 months
Provide restrictions for type 2 diabetes without insulin treatment unless on a stable medication
regimen for the past 30 days
1.11. Sleep disorders
1.11.1. Idiopathic hypersomnia
Provide restrictions for idiopathic hypersomnia with persistent excessive daytime
sleepiness despite medical treatment
1.11.2. Narcolepsy
Provide restrictions for narcolepsy with persistent excessive daytime sleepiness despite
medical treatment
Provide restrictions for narcolepsy with cataplexy
1.11.3. Obstructive sleep apnea
Provide restrictions for obstructive sleep apnea if one of the following criteria is present:
Excessive daytime sleepiness
Observed performance impairment suspected to be due to somnolence
Restrictions for obstructive sleep apnea can be removed if all the following criteria are met:
Successful treatment
Documentation of compliance with CPAP treatment (defined as at least 4 hours per
sleep session, 70% of sleep sessions) on an annual basis, or documentation of follow
up sleep study with an oral appliance, or documentation of follow up sleep study after
surgery
No excessive daytime sleepiness
1.11.4. Shift work disorder
Provide restriction for shift work disorder (confirmed by a physician formally credentialed in
sleep medicine) not adequately responding to medical management
1.12. Psychiatric disorders (DSM-5 terminology and criteria are used in these standards)
1.12.1. Anxiety disorder
Provide restrictions for any anxiety disorder unless all the following conditions are met:
No functional impairment in the past 2 months
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Compliance with treatment
No disqualifying side effects from treatment
Appropriate judgment and attention
Treatment of comorbidities (including substance abuse and sleep disorders)
No irritability
No difficulty concentrating
No phobia, unless successfully treated
No social anxiety disorder, unless successfully treated
No panic disorder, unless successfully treated
1.12.2. Attention-deficit/hyperactivity disorder
Provide restrictions for attention-deficit/hyperactivity disorder unless all the following
conditions are met:
No functional impairment in the past
2 months
Compliance with treatment
No disqualifying side effects
from treatment
Appropriate judgment and
attention
Treatment of comorbidities
(including substance abuse and
sleep disorders)
No inattention, unless successfully treated
1.12.3. Bipolar disorder
Provide restrictions for bipolar I disorder
Provide restrictions for any other bipolar disorder (including bipolar II disorder, cyclothymic
disorder and unspecified bipolar disorder) unless all the following conditions are met:
DSM-5 criteria for full remission are met
No functional impairment in the past 2 months
Compliance with treatment
No disqualifying side effects from treatment
Evaluation by a psychiatrist or by a licensed doctoral-level psychologist is required
before return to work
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No cognitive impairment
Appropriate judgment and attention
Treatment of comorbidities (including substance abuse and sleep disorders)
No personality disorder
No psychotic features
No hypomanic episode in the past 6 months
No suicide attempt in the past 24 months
No electroconvulsive therapy in the past 6 months
No history of manic episode
1.12.4. Depressive disorder
Provide restrictions for any depressive disorder unless all the following conditions are
met:
DSM-5 criteria for full remission are met
No functional impairment in the past 2 months
Compliance with treatment
No disqualifying side effects from treatment
Appropriate judgment and attention
Treatment of comorbidities (including substance abuse and sleep disorders)
No personality disorder
No psychotic features
No suicide attempt in the past 24 months
No electroconvulsive therapy in the past 6 months
1.12.5. Personality disorders
Provide restrictions for antisocial personality disorder
Provide restrictions for borderline personality disorder
Provide restrictions for narcissistic personality disorder
1.12.6. Posttraumatic stress disorder
Provide restrictions for posttraumatic stress disorder unless all the following conditions
are met:
No functional impairment in the past 2 months
Compliance with treatment
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No disqualifying side effects from treatment
Appropriate judgment and attention
Treatment of comorbidities (including substance abuse and sleep disorders)
No irritable or aggressive behavior
No reckless or self-destructive behavior
No difficulty concentrating
1.12.7. Psychosis
Provide restrictions for brief psychotic disorder
Provide restrictions for delusional disorder
Provide restrictions for schizophreniform disorder
Provide restrictions for schizophrenia
Provide restrictions for schizoaffective disorder
Provide restrictions for psychotic disorder due to another medical condition or substance-
induced unless all the following conditions are met:
The psychotic symptoms have resolved
The cause of the psychotic disorder has been successfully treated
The risk of recurrence is low (i.e., not higher than the risk in the general population)
Evaluation by a psychiatrist or by a licensed doctoral-level psychologist
1.12.8. Substance use disorder
Provide restrictions for substance use disorder unless all the following conditions are met:
DSM-5 criteria for early remission are met
Documented abstinence for a minimum of 3 months
Completion of a substance use disorder treatment program
Compliance with treatment
No disqualifying side effects from treatment
Evaluation and treatment by a substance abuse professional is required before return
to work
Appropriate judgment and attention
Treatment of comorbidities
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No personality disorder
1.13. Medications
Provide restrictions if taking medications causing
sedation, drowsiness, equilibrium disturbance,
orthostatic hypotension, vision changes, or
behavioral changes
Provide restrictions if taking barbiturates,
benzodiazepines, opioids, or dronabinol
1.14. Miscellaneous issues
Provide restrictions if the annual risk of sudden incapacitation is 1% or more
Provide restrictions if an employee is not able to perform any of the essential job functions, with
reasonable accommodation
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2. Essential Job Functions
Transportation Security Officers (TSO)
Expert Transportation Security Officers (ETSO)
Lead Transportation Security Officers (LTSO)
Supervisory Transportation Security Officers (STSO)
Security Training Instructors
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TRANSPORTATION SECURITY OFFICERS (TSO) and EXPERT TRANSPORTATION
SECURITY OFFICERS (ETSO)
ESSENTIAL JOB FUNCTIONS
1. Lift and carry passenger checkpoint baggage
weighing up to 50 pounds without assistance, or
more than 50 pounds with assistance, to and from
x-ray belt to Explosive Trace Detection (ETD)
search table.
2. Lift and carry checked baggage weighing up to 50
pounds without assistance, or more than 50
pounds with assistance, to or from the floor,
Explosive Detection System (EDS) conveyor belt,
rollers, and/or
search table.
3. Lift and carry oversized checked baggage (e.g., ski
bags, golf bags, boxes, suitcases) weighing up to 50
pounds without assistance or more than 50 pounds with assistance, to and from the floor, EDS
conveyor belt, rollers, or search table.
4. Lift and carry checked baggage weighing up to 50 pounds without assistance, or more than 50
pounds with assistance, from the search table or floor and reintroduce into conveyor system or
to airline.
5. Use hands to search passenger carry-on or checked baggage to detect prohibited items
identified by x-ray, ETD, or EDS.
6. Push/pull checked baggage and bins across tables to move baggage to another area
(e.g.,
search table to re-entry conveyor belt).
7. Push/pull baggage across rollers to move baggage to another area (e.g., end of x-ray
unit,
search table, EDS).
8. Squat, bend, and stoop to conduct pat-downs.
9. Reach overhead to conduct pat-downs.
10. Stand continuously for up to 4 hours without a break during the passenger checkpoint
screening process.
11. Stand continuously for up to 4 hours without a break to search and clear checked baggage.
12. Stand continuously for up to 4 hours without a break to deliver classroom training or conduct
certification testing.
13. Walk for up to 3 miles during a shift.
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14. In passenger checkpoint, walk back and forth between the x-ray, secondary search
area,
WTMD, and divestiture area to process passengers or carry-on baggage.
15. Assist passengers with disabilities in walking through the WTMD or AIT to secondary
screening
area by providing a hand, arm, or shoulder for support.
16. In checked baggage, walk from one area to another to process and search baggage
(e.g.,
conveyor to EDS, search table, outgoing conveyor).
17. Climb stairs.
18. Climb ladders to work around a bag inline system.
19. After a breach, walk to gate or other areas to conduct full screen/bag search or when
searching
for individuals
20. Sit continuously for up to 4 hours without a break.
21. Sit to operate passenger and/or checked baggage screening equipment (e.g. x-ray,
EDS/OSARP).
22. Operate x-ray controls (e.g., push buttons, toggle switches, console).
23. Operate controls on EDS (e.g., console, mouse, touch screen) to manipulate and clear images
using OSARP.
24. Operate the AIT controls to manipulate and clear images.
25. Operate controls on ETD to determine if a sample contains an explosive substance.
26. Feel and manipulate small objects with both hands
27. Open/close zippers, snaps, and buckles on baggage, backpacks, or briefcases.
28. Unpack/repack passenger belongings from suitcases, backpacks, and duffle bags to detect items
identified through x-ray or EDS.
29. Place TSA Notification of Baggage Inspection tag/pamphlet into searched and cleared baggage
to indicate that the baggage has been opened and inspected.
30. Conduct liquid container screening.
31. Record initials/badge number or stamp information on travel documents at TDC.
32. Secure all reports, logs, and other materials in accordance with the guidance for the
protection
of sensitive security information (SSI) and place them in the safe/ lock
box/lock cabinet.
33. Read travel documents (e.g., airline tickets, boarding passes) to verify the travel date
and time
for current day and selectee status.
34. Review an individual's ID and other paperwork (e.g., birth certificate, marriage
license) to verify
personal information (e.g., name, date of birth) and to check for
fraudulent documents.
35. Read Standard Operating Procedures (SOP) documents (e.g., checkpoint screening,
baggage
screening, travel document check, playbook, specialized screening, etc.)
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36. Control/direct the flow of passengers through the screening area, WTMD, or AIT.
37. Resolve and clear WTMD alarms.
38. Determine whether a passenger can re-enter the WTMD after an alarm.
39. Resolve and clear EDS alarms using on-screen alarm resolution protocol (OSARP).
40. Maintain physical control of baggage that contains a weapon, explosive, or incendiary
or sets
off an ETD or EDS alarm until supervisor or LEO arrives.
41. Determine whether firearm in checked baggage, detected by the EDS or an open search, was
properly packaged.
42. Evaluate information provided by passenger and determine course of action (e.g.,
search, call
supervisor).
43. Determine whether passenger items are on the "Prohibited Items" list using detection
equipment and/or physical inspection.
44. Respond to security breaches by declaring a breach (e.g., activate electronic alarm) to
stop
screening procedures.
45. Monitor new hires to track progress during on-the-job training and to ensure they
follow
proper procedures.
46. Use radio, cell phone, or telephone to communicate with other TSA personnel.
47. Communicate description of an individual based on suspicious behaviors or
appearance.
48. Communicate to passenger the options for handling a prohibited item (e.g., dispose of
item,
return item to car).
49. Make statement to passengers regarding ownership of baggage (e.g., "Whose bag is this?") and
listen for affirmation from passenger.
50. Explain the baggage search procedures to passengers.
51. Answer passenger questions.
52. Direct passengers to place baggage on x-ray conveyor belt and/or place selected items
in
trays/bins.
53. Direct passengers to secondary search area for additional personal screening, baggage check,
referral, or playbook.
54. Explain pat down procedure to passengers and provide the option of private screening.
55. Communicate with passengers with disabilities to determine the best way to conduct a
search
of the passenger.
56. Discuss status of passenger property (e.g., prohibited item, contents of baggage, purse,
briefcase) with TSA personnel and agree on an outcome.
57. Ask passengers questions concerning baggage contents (e.g., sharp objects), baggage
locks,
and/or flight departure times and listen to responses.
24
58. Request assistance from an available TSO to view x-ray image, conduct pat down, or conduct a
modified/targeted pat down.
59. Notify supervisor or Transportation Security Specialist-Explosives (TSS-E) if explosives or
possible IED components are discovered.
60. Use ear piece (whisper radio) to hear radio communication from other TSA personnel.
61. Distinguish between audible WTMD alarms that signal presence of metal item(s) or a
USP/quote.
62. Detect audible alarm on the ETD that signals explosive trace materials have been
identified on
the baggage/item.
63. Hear x-ray operator request a baggage check and respond by removing the bag from
conveyor
belt.
64. Overhear and monitor conversations among people in the airport to determine possible
suspicious activity.
65. Detect alarm on liquid container screening device that signals the presence of
prohibited
liquids.
66. Monitor radio communications to verify that correct radio verbiage is being used.
67. Hear audible door alarm signaling a breach.
68. Localize alarm sounds.
69. Perform pat-downs of passengers.
70. Inspect passenger garments and other items removed from carry-on OR checked baggage.
71. Recognize prohibited and/or illegal items in carry-on OR checked baggage (e.g.,
guns, knives,
scissors, tools) using detection equipment and/or physical inspection.
72. Physically inspect objects too large to go into the x-ray or EDS machine (e.g., strollers,
wheelchairs, scooters, car seats, food products, 4-wheel carts, 2-wheel carts, stacks of
newspapers).
73. Monitor x-rays of baggage and distinguish colors (e.g., blue, green, yellow, orange,
black,
white).
74. Inspect checkpoint, checked baggage, and gate areas for suspicious items.
75. Verify that name on airline ticket or boarding pass matches name on photo
identification.
76. Compare photograph on identification document to passenger facial features.
77. Observe and report description (e.g., hair color, height, clothes and color, facial
features) of
individuals who display suspicious behavior.
78. Monitor exit lane to prevent passenger breach of sterile area.
79. While monitoring one lane at a passenger checkpoint, visually monitor closed lanes to
ensure
that passengers do not enter these lanes.
25
80. Visually monitor individuals to ensure they do not enter unauthorized or sterile areas.
81. Monitor EDS screen and distinguish colors (e.g., red, blue, green, yellow, orange, black, white)
to identify explosive materials.
82. Monitor the AIT screen and identify anomalies on an image at different body
locations.
83. Monitor Automated Target Recognition (ATR) screens for anomalies on images.
84. Maintain positive control with passengers who set off the WTMD alarm until control
of the
passenger is passed off to an officer conducting secondary screening.
85. Examine WTMD to ensure it is working properly and that colored lights are
illuminated that
indicate a metal object has passed through the detector.
86. Distinguish colors (blue, purple) during colorimetric testing of powders or liquid
testing
stick/strip versus no color.
87. Make decisions effectively in both crisis and routine situations.
88. Maintain focus and awareness during an entire shift.
89. Shift work: Work shifts lasting up to 8 hours and work different shifts (including night shift).
26
LEAD TRANSPORTATION SECURITY OFFICERS (LTSO)
ESSENTIAL JOB FUNCTIONS
1. Lift and carry passenger checkpoint baggage weighing
up to 50 pounds without assistance, or more than 50
pounds with assistance, to and from x-ray belt to
Explosive Trace Detection (ETD) search table.
2. Lift and carry checked baggage weighing up to 50
pounds without assistance, or more than 50 pounds
with assistance, to or from the floor, Explosive
Detection System (EDS) conveyor belt, rollers, and/or
search table.
3. Lift and carry oversized checked baggage (e.g., ski bags,
golf bags, boxes, suitcases) weighing up to 50 pounds
without assistance or more than 50 pounds with
assistance, to and from the floor, EDS conveyor belt,
rollers, or search table.
4. Lift and carry checked baggage weighing up to 50 pounds without assistance, or more than 50
pounds with assistance, from the search table or floor and reintroduce into conveyor system or
to airline.
5. Use hands to search passenger carry-on or checked baggage to detect prohibited items
identified by x-ray, ETD, or EDS.
6. Push/pull checked baggage and bins across tables to move baggage to another area
(e.g.,
search table to re-entry conveyor belt).
7. Push/pull baggage across rollers to move baggage to another area (e.g., end of x-ray
unit,
search table, EDS).
8. Squat, bend, and stoop to conduct pat-downs.
9. Reach overhead to conduct pat-downs.
10. Conduct targeted pat-down at AIT to resolve and clear an anomaly.
11. Conduct resolution pat-down search using palms and back of the hands.
12. Stand continuously for up to 4 hours without a break during the passenger checkpoint
screening process.
13. Stand continuously for up to 4 hours without a break to search and clear checked baggage.
14. Stand continuously for up to 4 hours without a break to deliver classroom training or conduct
certification testing.
15. Walk for up to 3 miles during a shift.
27
16. In passenger checkpoint, walk back and forth between the x-ray, secondary search
area,
WTMD, and divestiture area to process passengers or carry-on baggage.
17. Assist passengers with disabilities in walking through the WTMD or AIT to secondary
screening
area by providing a hand, arm, or shoulder for support.
18. In checked baggage, walk from one area to another to process and search baggage
(e.g.,
conveyor to EDS, search table, outgoing conveyor).
19. Climb stairs.
20. Climb ladders to work around a bag inline system.
21. After a breach, walk to gate or other areas to conduct full screen/bag search or when
searching
for individuals.
22. Sit continuously for up to 4 hours without a break.
23. Sit to operate passenger and/or checked baggage screening equipment (e.g. x-ray,
EDS/OSARP).
24. Operate x-ray controls (e.g., push buttons, toggle switches, console).
25. Operate controls on EDS (e.g., console, mouse, touch screen) to manipulate and clear images
using OSARP.
26. Operate the AIT controls to manipulate and clear images.
27. Operate controls on ETD to determine if a sample contains an explosive substance.
28. Feel and manipulate small objects with both hands
29. Open/close zippers, snaps, and buckles on baggage, backpacks, or briefcases.
30. Unpack/repack passenger belongings from suitcases, backpacks, and duffle bags to detect items
identified through x-ray or EDS.
31. Place TSA Notification of Baggage Inspection tag/pamphlet into searched and cleared baggage
to indicate that the baggage has been opened and inspected.
32. Conduct liquid container screening.
33. Record initials/badge number or stamp information on travel documents at TDC.
34. Secure all reports, logs, and other materials in accordance with the guidance for the
protection
of sensitive security information (SSI) and place them in the safe/ lock
box/lock cabinet.
35. Read travel documents (e.g., airline tickets, boarding passes) to verify the travel date
and time
for current day and selectee status.
36. Review an individual's ID and other paperwork (e.g., birth certificate, marriage
license) to verify
personal information (e.g., name, date of birth) and to check for
fraudulent documents.
37. Read ETD alarm results printout, graph, or screen to determine the results of an
ETD alarm.
28
38. Read Standard Operating Procedures (SOP) documents (e.g., checkpoint screening,
baggage
screening, travel document check, playbook, specialized screening, etc.).
39. Control/direct the flow of passengers through the screening area, WTMD, or AIT.
40. Resolve and clear WTMD alarms.
41. Determine whether a passenger can re-enter the WTMD after an alarm.
42. Perform operational test on EDS by running IQT case/bag through machine.
43. Perform an ETD operational test (e.g., calibration trap, verification token) to ensure that
equipment is operating properly.
44. Resolve and clear EDS alarms using on-screen alarm resolution protocol (OSARP).
45. Maintain physical control of baggage that contains a weapon, explosive, or incendiary
or sets
off an ETD or EDS alarm until supervisor or LEO arrives.
46. Determine whether firearm in checked baggage, detected by the EDS or an open search, was
properly packaged.
47. Evaluate information provided by passenger and determine course of action.
48. Determine whether passenger items are on the "Prohibited Items" list using detection
equipment and/or physical inspection.
49. Respond to security breaches by declaring a breach (e.g., activate electronic alarm) to
stop
screening procedures.
50. Resolve ETD alarms.
51. Maintain records at screening checkpoint of each armed LEO entering the sterile
area and
traveling, and verify documentation.
52. Rotate officers through assignments to ensure effective, efficient, vigilant, and
courteous
screening.
53. Verify that the appropriate checkpoint and checked baggage procedures are
followed if
prohibited items or hazardous materials are discovered during
screening.
54. Evaluate passenger flow to determine whether to open or close a lane.
55. Use radio, cell phone, or telephone to communicate with other TSA personnel.
56. Communicate description of an individual based on suspicious behaviors or
appearance.
57. Communicate to passenger the options for handling a prohibited item (e.g., dispose of
item,
return item to car).
58. Make statement to passengers regarding ownership of baggage (e.g., "Whose bag is this?") and
listen for affirmation from passenger.
59. Explain the baggage search procedures to passengers.
60. Answer passenger questions.
29
61. Direct passengers to place baggage on x-ray conveyor belt and/or place selected items
in
trays/bins.
62. Direct passengers to secondary search area for additional personal screening, baggage check,
referral, or playbook.
63. Explain pat down procedure to passengers and provide the option of private screening.
64. Communicate with passengers with disabilities to determine the best way to conduct a
search
of the passenger.
65. Discuss status of passenger property (e.g., prohibited item, contents of baggage, purse, and
briefcase) with TSA personnel and agree on an outcome.
66. Ask passengers questions concerning baggage contents (e.g., sharp objects), baggage
locks,
and/or flight departure times and listen to responses.
67. Request assistance from an available TSO to view x-ray image, conduct pat down, or conduct a
modified/targeted pat down.
68. Correct a TSO if a screening task (e.g., pat down) is not performed effectively.
69. Make a supervisor aware if a TSO is not performing a screening task (e.g., pat
down) properly.
70. Notify supervisor or Transportation Security Specialist-Explosives (TSS-E) if explosives or
possible IED components are discovered.
71. Use ear piece (whisper radio) to hear radio communication from other TSA personnel.
72. Distinguish between audible WTMD alarms that signal presence of metal item(s) or a
USP/quote.
73. Detect audible alarm on the ETD that signals explosive trace materials have been
identified on
the baggage/item.
74. Hear x-ray operator request a baggage check and respond by removing the bag from conveyor
belt.
75. Ensure that audible alarm works when using the Operation Test Piece (OTP) to calibrate the
WTMD.
76. Overhear and monitor conversations among people in the airport to determine possible
suspicious activity.
77. Detect alarm on liquid container screening device that signals the presence of
prohibited
liquids.
78. Monitor radio communications to verify that correct radio verbiage is being used.
79. Hear audible door alarm signaling a breach.
80. Localize alarm sounds.
81. Inspect passenger garments and other items removed from carry-on OR checked baggage.
30
82. Recognize prohibited and/or illegal items in carry-on OR checked baggage (e.g.,
guns, knives,
scissors, tools) using detection equipment and/or physical inspection.
83. Physically inspect objects too large to go into the x-ray or EDS machine (e.g., strollers,
wheelchairs, scooters, car seats, food products, 4-wheel carts, 2-wheel carts, stacks of
newspapers).
84. Monitor x-rays of baggage and distinguish colors (e.g., blue, green, yellow, orange,
black,
white).
85. Inspect checkpoint, checked baggage, and gate areas for suspicious items.
86. Verify that name on airline ticket or boarding pass matches name on photo
identification.
87. Compare photograph on identification document to passenger facial features.
88. Observe and report description (e.g., hair color, height, clothes and color, facial
features) of
individuals who display suspicious behavior.
89. Monitor exit lane to prevent passenger breach of sterile area.
90. While monitoring one lane at a passenger checkpoint, visually monitor closed lanes to
ensure
that passengers do not enter these lanes.
91. Visually monitor individuals to ensure they do not enter unauthorized or sterile areas.
92. Monitor EDS screen and distinguish colors (e.g., red, blue, green, yellow, orange, black, white)
to identify explosive materials.
93. Monitor the AIT screen and identify anomalies on an image at different body
locations.
94. Monitor Automated Target Recognition (ATR) screens for anomalies on images.
95. Maintain positive control with passengers who set off the WTMD alarm until control
of the
passenger is passed off to an officer conducting secondary screening.
96. Examine WTMD to ensure it is working properly and that colored lights are
illuminated that
indicate a metal object has passed through the detector.
97. Visually monitor officer job performance and interactions with passengers.
98. Visually monitor officer job performance and interactions with passengers and
inform
supervisor of improper performance on tasks or procedures.
99. Distinguish colors (blue, purple) during colorimetric testing of powders or liquid testing
stick/strip versus no color.
100. Make decisions effectively in both crisis and routine situations.
101. Maintain focus and awareness during an entire shift.
102. Shift work: Work shifts lasting up to 8 hours and work different shifts (including night shift).
31
SUPERVISORY TRANSPORTATION SECURITY OFFICERS
ESSENTIAL JOB FUNCTIONS
1. Lift and carry passenger checkpoint baggage
weighing up to 50 pounds without assistance, or
more than 50 pounds with assistance, to and from x-
ray belt to Explosive Trace Detection (ETD) search
table.
2. Lift and carry checked baggage weighing up to 50
pounds without assistance, or more than 50 pounds
with assistance, to or from the floor, Explosive
Detection System (EDS) conveyor belt, rollers,
and/or
search table.
3. Lift and carry oversized checked baggage (e.g., ski
bags, golf bags, boxes, suitcases) weighing up to 50
pounds without assistance or more than 50 pounds
with assistance, to and from the floor, EDS conveyor belt, rollers, or search table.
4. Lift and carry checked baggage weighing up to 50 pounds without assistance, or more than 50
pounds with assistance, from the search table or floor and reintroduce into conveyor system or
to airline.
5. Use hands to search passenger carry-on or checked baggage to detect prohibited items
identified by x-ray, ETD, or EDS.
6. Push/pull checked baggage and bins across tables to move baggage to another area
(e.g.,
search table to re-entry conveyor belt).
7. Push/pull baggage across rollers to move baggage to another area (e.g., end of x-ray
unit,
search table, EDS).
8. Conduct targeted pat-down at AIT to resolve and clear an anomaly.
9. Conduct resolution pat-down search using palms and back of the hands.
10. Squat, bend and stoop to conduct pat-downs.
11. Reach overhead to conduct pat-downs.
12. Stand continuously for up to 4 hours without a break during the passenger checkpoint
screening process.
13. Stand continuously for up to 4 hours without a break to search and clear checked baggage.
14. Stand continuously for up to 4 hours without a break to deliver classroom training or conduct
certification testing.
15. Walk for up to 3 miles during a shift.
32
16. In passenger checkpoint, walk back and forth between the x-ray, secondary search
area,
WTMD, and divestiture area to process passengers or carry-on baggage.
17. Assist passengers with disabilities in walking through the WTMD or AIT to secondary
screening
area by providing a hand, arm, or shoulder for support.
18. In checked baggage, walk from one area to another to process and search baggage
(e.g.,
conveyor to EDS, search table, outgoing conveyor).
19. Climb stairs.
20. Climb ladders to work around a bag inline system.
21. After a breach, walk to gate or other areas to conduct full screen/bag search or when
searching
for individuals.
22. Walk to and from exit lane and checkpoint to verify LEO credentials.
23. Sit continuously for up to 4 hours without a break.
24. Sit to operate computer (e.g., data entry or retrieval, OLC).
25. Sit to operate passenger and/or checked baggage screening equipment (e.g. x-ray,
EDS/OSARP).
26. Operate x-ray controls (e.g., push buttons, toggle switches, and console).
27. Operate controls on EDS (e.g., console, mouse, touch screen) to manipulate and clear images
using OSARP.
28. Operate computer to enter or retrieve information (e.g., OLC, emails, time sheet data).
29. Operate the AIT controls to manipulate and clear images.
30. Operate black light and loupe to check IDs.
31. Operate controls on ETD to determine if a sample contains an explosive substance.
32. Feel and manipulate small objects with both hands
33. Open/close zippers, snaps, and buckles on baggage, backpacks, or briefcases.
34. Unpack/repack passenger belongings from suitcases, backpacks, and duffle bags to detect items
identified through x-ray or EDS.
35. Place TSA Notification of Baggage Inspection tag/pamphlet into searched and cleared baggage
to indicate that the baggage has been opened and inspected.
36. Conduct liquid container screening.
37. Record initials/badge number or stamp information on travel documents at TDC.
38. Secure all reports, logs, and other materials in accordance with the guidance for the
protection
of sensitive security information (SSI) and place them in the safe/ lock
box/lock cabinet.
39. Complete daily logs of screening activities (e.g., alarm log, opening/closing log, shift
summary,
hazmat log, cash log, cash log, lost/found log)
33
40. Record entries into equipment maintenance logbooks and calibration forms.
41. Complete reports consisting of fill in the blanks and/or check off boxes (e.g., time and
attendance records, resolution pat down form).
42. Complete performance evaluations.
43. Compose witness statements (who, what, why, where, when) to document an incident.
44. Read travel documents (e.g., airline tickets, boarding passes) to verify the travel date
and time
for current day and selectee status.
45. Review an individual's ID and other paperwork (e.g., birth certificate, marriage license) to verify
personal information (e.g., name, date of birth) and to check for
fraudulent documents.
46. Read ETD alarm results printout, graph, or screen to determine the results of an ETD alarm.
47. Read correspondence/email from TSA regarding news, incidents, and changes or
modifications
in policies and procedures and sign notification list.
48. Read Standard Operating Procedures (SOP) documents (e.g., checkpoint screening,
baggage
screening, travel document check, playbook, specialized screening, etc.).
49. Control/direct the flow of passengers through the screening area, WTMD, or AIT.
50. Resolve and clear WTMD alarms.
51. Determine whether a passenger can re-enter the WTMD after an alarm.
52. Perform operational test on EDS by running IQT case/bag through machine.
53. Perform an ETD operational test (e.g., calibration trap, verification token) to ensure that
equipment is operating properly.
54. Resolve and clear EDS alarms using on-screen alarm resolution protocol (OSARP).
55. Maintain physical control of baggage that contains a weapon, explosive, or incendiary
or sets
off an ETD or EDS alarm until supervisor or LEO arrives.
56. Determine whether firearm in checked baggage, detected by the EDS or an open search, was
properly packaged.
57. Evaluate information provided by passenger and determine course of action (e.g.,
search, call
supervisor).
58. Determine whether passenger items are on the "Prohibited Items" list using detection
equipment and/or physical inspection.
59. Respond to security breaches by declaring a breach (e.g., activate electronic alarm) to
stop
screening procedures.
60. Maintain records at screening checkpoint of each armed LEO entering the sterile area and
traveling, and verify documentation.
34
61. Monitor officers to ensure that all required tasks (e.g., signage, operation tests completed,
staffing, equipment maintenance, logs) are completed before opening or closing a screening
location.
62. Monitor officers for fitness for duty (e.g., fatigue, appropriate dress, illness, hygiene,
alcohol/drug use).
63. Rotate officers through assignments to ensure effective, efficient, vigilant, and courteous
screening.
64. Resolve conflicts or problems among passengers and/or TSO personnel.
65. Verify that all equipment is maintained in accordance with the maintenance schedule.
66. Verify that the appropriate checkpoint and checked baggage procedures are followed if
prohibited items or hazardous materials are discovered during screening.
67. Gather information related to an incident, disciplinary action, or injury to facilitate
completion
of a report.
68. Evaluate passenger flow to determine whether to open or close a lane.
69. Determine whether non-prohibited items are acceptable for transport.
70. Complete a Threat Area Search when the TSO x-ray operator determines that an individual’s
property is or contains a possible threat.
71. Use radio, cell phone, or telephone to communicate with other TSA personnel.
72. Communicate description of an individual based on suspicious behaviors or
appearance.
73. Communicate to passenger the options for handling a prohibited item (e.g., dispose of
item,
return item to car).
74. Make statement to passengers regarding ownership of baggage (e.g., "Whose bag is this?") and
listen for affirmation from passenger.
75. Explain the baggage search procedures to passengers.
76. Answer passenger questions.
77. Direct passengers to place baggage on x-ray conveyor belt and/or place selected items
in
trays/bins.
78. Direct passengers to secondary search area for additional personal screening, baggage check,
referral, or playbook.
79. Explain pat down procedure to passengers and provide the option of private screening.
80. Communicate with passengers with disabilities to determine the best way to conduct a
search
of the passenger.
81. Discuss status of passenger property (e.g., prohibited item, contents of baggage, purse, and
briefcase) with TSA personnel and agree on an outcome.
35
82. Ask passengers questions concerning baggage contents (e.g., sharp objects), baggage
locks,
and/or flight departure times and listen to responses.
83. Request assistance from an available TSO to view x-ray image, conduct pat down, or conduct a
modified/targeted pat down.
84. Verify that appropriate screening actions are taken for selectee.
85. Conduct verbal shift briefings and/or debriefings, and discuss operational concerns with
screening personnel.
86. Correct a TSO if a screening task (e.g., pat down) is not performed effectively.
87. Make a supervisor aware if a TSO is not performing a screening task (e.g., pat down)
properly.
88. Notify an LEO or TSS-E when a criminal or terrorist act is suspected (e.g., explosive, IED).
89. Use ear piece (whisper radio) to hear radio communication from other TSA personnel.
90. Test TSA communication equipment (e.g., cell phone, two-way radio) to determine if it is in
proper working order.
91. Distinguish between audible WTMD alarms that signal presence of metal item(s) or a
USP/quote.
92. Detect audible alarm on the ETD that signals explosive trace materials have been
identified on
the baggage/item.
93. Hear x-ray operator request a baggage check and respond by removing the bag from
conveyor
belt.
94. Ensure that audible alarm works when using the Operation Test Piece (OTP) to calibrate the
WTMD.
95. Overhear and monitor conversations among people in the airport to determine possible
suspicious activity.
96. Detect alarm on liquid container screening device that signals the presence of
prohibited
liquids.
97. Monitor radio communications to verify that correct radio verbiage is being used.
98. Hear audible door alarm signaling a breach.
99. Localize alarm sounds.
100. Inspect passenger garments and other items removed from carry-on OR checked baggage.
101. Recognize prohibited and/or illegal items in carry-on OR checked baggage (e.g.,
guns, knives,
scissors, tools) using detection equipment and/or physical inspection.
102. Physically inspect objects too large to go into the x-ray or EDS machine (e.g., strollers,
wheelchairs, scooters, car seats, food products, 4-wheel carts, 2-wheel carts, stacks of
newspapers).
36
103. Monitor x-rays of baggage and distinguish colors (e.g., blue, green, yellow, orange,
black,
white).
104. Inspect checkpoint, checked baggage, and gate areas for suspicious items.
105. Verify that name on airline ticket or boarding pass matches name on photo
identification.
106. Compare photograph on identification document to passenger facial features.
107. Observe and report description (e.g., hair color, height, clothes and color, facial
features) of
individuals who display suspicious behavior.
108. Monitor exit lane to prevent passenger breach of sterile area.
109. While monitoring one lane at a passenger checkpoint, visually monitor closed lanes to
ensure
that passengers do not enter these lanes.
110. Visually monitor individuals to ensure they do not enter unauthorized or sterile areas.
111. Monitor EDS screen and distinguish colors (e.g., red, blue, green, yellow, orange, black, white)
to identify explosive materials.
112. Monitor the AIT screen and identify anomalies on an image at different body
locations.
113. Monitor Automated Target Recognition (ATR) screens for anomalies on images.
114. Maintain positive control with passengers who set off the WTMD alarm until control
of the
passenger is passed off to an officer conducting secondary screening.
115. Examine WTMD to ensure it is working properly and that colored lights are
illuminated that
indicate a metal object has passed through the detector.
116. Distinguish colors (blue, purple) during colorimetric testing of powders or liquid
testing
stick/strip versus no color.
117. Visually monitor officer job performance and interactions with passengers.
118. Visually monitor officer job performance and interactions with passengers and inform
supervisor of improper performance on tasks or procedures.
119. Conduct a safety check of area to inspect for hazards (e.g., trip hazards).
120. Make decisions effectively in both crisis and routine situations.
121. Maintain focus and awareness during an entire shift.
122. Shift work: Work shifts lasting up to 8 hours and work different shifts (including night shift).
37
SECURITY TRAINING INSTRUCTORS
ESSENTIAL JOB FUNCTIONS
1. Lift and carry passenger checkpoint baggage
weighing up to 50 pounds without assistance,
or more than 50 pounds with assistance, to
and from x-ray belt to Explosive Trace
Detection (ETD) search table.
2. Lift and carry checked baggage weighing up
to 50 pounds without assistance, or more
than 50 pounds with assistance, to or from
the floor, Explosive Detection System (EDS)
conveyor belt, rollers, and/or
search table.
3. Lift and carry oversized checked baggage
(e.g., ski bags, golf bags, boxes, suitcases) weighing up to 50 pounds without assistance or more
than 50 pounds with assistance, to and from the floor, EDS conveyor belt, rollers, or search
table.
4. Lift and carry checked baggage weighing up to 50 pounds without assistance, or more than 50
pounds with assistance, from the search table or floor and reintroduce into conveyor system or
to airline.
5. Use hands to search passenger carry-on or checked baggage to detect prohibited items
identified by x-ray, ETD, or EDS.
6. Push/pull checked baggage and bins across tables to move baggage to another area
(e.g.,
search table to re-entry conveyor belt).
7. Push/pull baggage across rollers to move baggage to another area (e.g., end of x-ray
unit,
search table, EDS).
8. Squat, bend, and stoop to conduct pat-downs.
9. Reach overhead to conduct pat-downs.
10. Stand continuously for up to 4 hours without a break during the passenger checkpoint
screening process.
11. Stand continuously for up to 4 hours without a break to search and clear checked baggage.
12. Stand continuously for up to 4 hours without a break to deliver classroom training or conduct
certification testing.
13. Walk for up to 3 miles during a shift.
14. In passenger checkpoint, walk back and forth between the x-ray, secondary search
area,
WTMD, and divestiture area to process passengers or carry-on baggage.
38
15. Assist passengers with disabilities in walking through the WTMD or AIT to secondary
screening
area by providing a hand, arm, or shoulder for support.
16. In checked baggage, walk from one area to another to process and search baggage
(e.g.,
conveyor to EDS, search table, outgoing conveyor).
17. Climb stairs.
18. Climb ladders to work around a bag inline system.
19. After a breach, walk to gate or other areas to conduct full screen/bag search or when
searching
for individuals.
20. Sit continuously for up to 4 hours without a break.
21. Sit to operate passenger and/or checked baggage screening equipment (e.g. x-ray,
EDS/OSARP).
22. Sit to operate computer (e.g., data entry or retrieval, OLC).
23. Operate x-ray controls (e.g., push buttons, toggle switches, console).
24. Operate controls on EDS (e.g., console, mouse, touch screen) to manipulate and clear images
using OSARP.
25. Operate computer to enter or retrieve information (e.g., OLC, emails, time sheet
data).
26. Operate the AIT controls to manipulate and clear images.
27. Operate media equipment (e.g., projectors, smart board).
28. Operate controls on ETD to determine if a sample contains an explosive substance.
29. Feel and manipulate small objects with both hands
30. Open/close zippers, snaps, and buckles on baggage, backpacks, or briefcases.
31. Unpack/repack passenger belongings from suitcases, backpacks, and duffle bags to detect items
identified through x-ray or EDS.
32. Place TSA Notification of Baggage Inspection tag/pamphlet into searched and cleared baggage
to indicate that the baggage has been opened and inspected.
33. Conduct liquid container screening.
34. Record initials/badge number or stamp information on travel documents at TDC.
35. Secure all reports, logs, and other materials in accordance with the guidance for the
protection
of sensitive security information (SSI) and place them in the safe/ lock
box/lock cabinet.
36. Complete reports consisting of fill in the blanks and/or check off boxes (e.g.,
time and
attendance records, resolution pat down form).
37. Generate OJT guide (e.g., task to perform, number of hours needed) for
supervisors to use
when certifying new TSOs.
38. Prepare training materials and presentations for airport personnel.
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39. Read travel documents (e.g., airline tickets, boarding passes) to verify the travel date
and time
for current day and selectee status.
40. Review an individual's ID and other paperwork (e.g., birth certificate, marriage
license) to verify
personal information (e.g., name, date of birth) and to check for
fraudulent documents.
41. Read training materials (e.g., evolution scenarios, web-based OLC modules) to
address new
policies/procedures and certification.
42. Read instructor and training course materials and briefing materials provided by
TSA to
prepare for training classes and OLC modules.
43. Read correspondence/email from TSA regarding news, incidents, and changes or
modifications
in policies and procedures and sign notification list.
44. Read Standard Operating Procedures (SOP) documents (e.g., checkpoint screening,
baggage
screening, travel document check, playbook, specialized screening, etc.).
45. Control/direct the flow of passengers through the screening area, WTMD, or AIT.
46. Resolve and clear WTMD alarms.
47. Determine whether a passenger can re-enter the WTMD after an alarm.
48. Resolve and clear EDS alarms using on-screen alarm resolution protocol (OSARP).
49. Maintain physical control of baggage that contains a weapon, explosive, or incendiary
or sets
off an ETD or EDS alarm until supervisor or LEO arrives.
50. Determine whether firearm in checked baggage, detected by the EDS or an open search, was
properly packaged.
51. Evaluate information provided by passenger and determine course of action (e.g.,
search, call
supervisor).
52. Participate in online and classroom/on-site training to enhance knowledge and
skills.
53. Determine whether passenger items are on the "Prohibited Items" list using detection
equipment and/or physical inspection.
54. Respond to security breaches by declaring a breach (e.g., activate electronic alarm) to
stop
screening procedures.
55. Monitor new hires to track progress during on-the-job training and to ensure they
follow
proper procedures.
56. Complete a Threat Area Search when the TSO x-ray operator determines that an
individual’s
property is or contains a possible threat.
57. Participate in and successfully complete training or train-the-trainer classes to
qualify to
conduct TSO training or to gain knowledge of equipment
manufacturer's procedures.
58. Coordinate laboratory training and testing activities (e.g., equipment availability,
scheduling
participants, timeline for certification or recertification, role players).
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59. Track officer training status (e.g., equipment certifications, dates for
recertification) by
maintaining and updating database.
60. Train TSA personnel to operate new machines.
61. Administer image tests (e.g., IMT, IMA, OSARP, AIT IAT).
62. Conduct quality assurance assessment to ensure that instructors are teaching
material
correctly.
63. Summarize SOP and management directives into key points for TSA personnel.
64. Conduct remedial training.
65. Ask questions of participants during instructor-led training to confirm learning
retention.
66. Gather and collate materials for training classes.
67. Use radio, cell phone, or telephone to communicate with other TSA personnel.
68. Communicate description of an individual based on suspicious behaviors or
appearance.
69. Communicate to passenger the options for handling a prohibited item (e.g., dispose of
item,
return item to car).
70. Make statement to passengers regarding ownership of baggage (e.g., "Whose bag is this?") and
listen for affirmation from passenger.
71. Explain the baggage search procedures to passengers.
72. Answer passenger questions.
73. Direct passengers to place baggage on x-ray conveyor belt and/or place selected items
in
trays/bins.
74. Direct passengers to secondary search area for additional personal screening, baggage check,
referral, or playbook.
75. Explain pat down procedure to passengers and provide the option of private screening.
76. Communicate with passengers with disabilities to determine the best way to conduct a
search
of the passenger.
77. Discuss status of passenger property (e.g., prohibited item, contents of baggage, purse,
briefcase) with TSA personnel and agree on an outcome.
78. Ask passengers questions concerning baggage contents (e.g., sharp objects), baggage
locks,
and/or flight departure times and listen to responses.
79. Request assistance from an available TSO to view x-ray image, conduct pat down, or conduct a
modified/targeted pat down.
80. Make a supervisor aware if a TSO is not performing a screening task (e.g., pat
down) properly.
81. Notify supervisor or Transportation Security Specialist-Explosives (TSS-E) if
explosives or
possible IED components are discovered
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82. Conduct Phase I & II New Hire Training Program (e.g., x-ray, OSARP)
including uniform and
badge training.
83. Conduct cross-over training for dual certification (checkpoint and checked bag).
84. Conduct machine-specific training as new machines are deployed.
85. Conduct remedial training for students who do not pass instructor-led class
assessment or need
additional instruction.
86. Conduct train the trainer (T3) instruction to educate others on the methods and
knowledges
needed to teach classes.
87. Prepare return-to-duty TSOs to take New Hire Training Program and certification
tests.
88. Use ear piece (whisper radio) to hear radio communication from other TSA personnel.
89. Distinguish between audible WTMD alarms that signal presence of metal item(s) or a
USP/quote.
90. Detect audible alarm on the ETD that signals explosive trace materials have been
identified on
the baggage/item.
91. Hear x-ray operator request a baggage check and respond by removing the bag from
conveyor
belt.
92. Overhear and monitor conversations among people in the airport to determine possible
suspicious activity.
93. Detect alarm on liquid container screening device that signals the presence of
prohibited
liquids.
94. Monitor radio communications to verify that correct radio verbiage is being used.
95. Hear audible door alarm signaling a breach.
96. Localize alarm sounds.
97. Perform pat-downs of passengers.
98. Inspect passenger garments and other items removed from carry-on OR checked baggage.
99. Recognize prohibited and/or illegal items in carry-on OR checked baggage (e.g.,
guns, knives,
scissors, tools) using detection equipment and/or physical inspection.
100. Physically inspect objects too large to go into the x-ray or EDS machine (e.g., strollers,
wheelchairs, scooters, car seats, food products, 4-wheel carts, 2-wheel carts, stacks of
newspapers).
101. Monitor x-rays of baggage and distinguish colors (e.g., blue, green, yellow, orange,
black,
white).
102. Inspect checkpoint, checked baggage, and gate areas for suspicious items.
103. Verify that name on airline ticket or boarding pass matches name on photo
identification.
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104. Compare photograph on identification document to passenger facial features.
105. Observe and report description (e.g., hair color, height, clothes and color, facial
features) of
individuals who display suspicious behavior.
106. Monitor exit lane to prevent passenger breach of sterile area.
107. While monitoring one lane at a passenger checkpoint, visually monitor closed lanes to
ensure
that passengers do not enter these lanes.
108. Visually monitor individuals to ensure they do not enter unauthorized or sterile areas.
109. Monitor EDS screen and distinguish colors (e.g., red, blue, green, yellow, orange, black, white)
to identify explosive materials.
110. Monitor the AIT screen and identify anomalies on an image at different body
locations.
111. Monitor Automated Target Recognition (ATR) screens for anomalies on images.
112. Maintain positive control with passengers who set off the WTMD alarm until control
of the
passenger is passed off to an officer conducting secondary screening.
113. Examine WTMD to ensure it is working properly and that colored lights are
illuminated that
indicate a metal object has passed through the detector.
114. Distinguish colors (blue, purple) during colorimetric testing of powders or liquid
testing
stick/strip versus no color.
115. Visually monitor officer job performance and interactions with passengers and
inform
supervisor of improper performance on tasks or procedures.
116. Make decisions effectively in both crisis and routine situations.
117. Maintain focus and awareness during an entire shift.
118. Shift work: Work shifts lasting up to 8 hours and work different shifts (including night shift).