Hero Programs
Hero Miles, Hotels for Heroes, and the Family Program
Hero Programs
Our Hero Programs team:
o Tish Stropes
V.P. of S trategi c Initi atives
o Meredith Moore
Hotels for Heroes Administrator
o Nick Popejoy
Hero Miles Administrator
o Seth Coker
Hero Programs Asst.
Our Programs:
o Hero Miles
o Hotels For Heroes
o Warrior Games
o Invictus Games
Our Partners
Program Data
Since Inception
in 2005
2017 2018
Tickets Purchased
73,308 4,826 2,474
Cash Tickets
5,963* 3,185 1,639
Cash
Spent $3,068,536* $1,560,740 $835,588
Savings to Families
$106,790,889 $3,561,466 $1,568,726
* Since 2016
As of 7/31/2018
VA Caregiver Support
Program
* As of 7/31/2018
2017
Total Tickets:
2,176
Cost Savings:
$1,642,762
2018
Total Tickets:
1,078
Cost Savings:
$662,533
The VA Caregiver Support Program has
changed their policy from 2 flights per
year to 1 flight per lifetime due to
increase in enrollment
The VA plans to ultimately phase the
program out
Hero Miles will begin supporting Fisher
Houses more due to these changes
Our Partners
Program Data
Since Inception
in 2011
2017 2018
Families Served
5,481 1,316 589
Nights
of Lodging 16,898 4,103 1,902
Rewards
Points Used 156,702,683 22,156,000 13,458,500
Cash
Spent $1,222,070 $580,021 $289,649
Savings to Families
$2,928,164 $779,823 $414,749
* As of 7/31/2018
Top 5 Frequent Users
VA 2017 Active Duty 2017
Tampa, FL 475 San Diego Naval Medical, CA 261
Bay Pines, FL 468
Camp Pendleton Marine Base, CA
115
South Texas, TX 206 JBLM Madigan Health Care, WA 69
Portland, OR 110 Womack Army Medical, NC 46
Seattle, WA 57 Fort Hood Army Medical, TX 22
VA 2018* Active Duty 2018*
Bay Pines, FL 191
Camp Pendleton Marine Base, CA
133
Seattle, WA 72 San Diego Naval Medical, CA 64
South Texas, TX 66 Womack Army Medical, NC 29
Eastern Colorado, CO 51 JBER Medical, AK 18
Pittsburgh, PA 51 JBLM Madigan Health Care, WA 11
* As of 7/31/2018
Home Base Program
2017 2018
Nights
of Lodging 1789 943
Savings to Families
$447,422 $258,380
*As of 7/31/2018
Fisher House Community
Groups Making an Impact
Ways you can make an impact at your Fisher House:
Ø Provide Fisher House with details regarding your current local hotel
support
Ø Create and sustain relationships with nearby hotels
Boston Hotel
Program stated
in 2014
Boston Hotel
Program started
in 2014
1,055+
families
served
$1M+ savings
to military
families
5,200+ nights
of lodging
How You Can Help
Support Hero Programs!
• Donate miles/points through our
partner airlines and hotels
• Let us know about any current
relationships with local hotels in
your area
Any Questions?
