North Carolina
Court
Appearance
Project
Findings and Policy Solutions from April 22, 2022
New Hanover, Orange, and Robeson Counties
Table of Contents
Executive Summary.............................................................................................................................. 1
Project Team Members ....................................................................................................................... 2
Background .......................................................................................................................................... 4
Key Findings ......................................................................................................................................... 6
What’s the scale of missed court appearances? ........................................................................... 6
What are the consequences of a missed appearance? ............................................................ 12
Policy Solutions at a Glance ............................................................................................................. 17
Policy Solutions by County .............................................................................................................. 18
New Hanover County ................................................................................................................... 18
Orange County .............................................................................................................................. 23
Robeson County ............................................................................................................................ 31
State-Level Changes ..................................................................................................................... 36
Appendix A: Methodology and References .................................................................................. 38
Appendix B: Supplemental Data Tables ........................................................................................ 42
1
Executive Summary
Diverse teams of justice system stakeholders in New Hanover, Robeson, and Orange Counties
participated in the North Carolina Court Appearance Project. Project teams sought to improve
local court appearance rates and develop better responses to nonappearances. Starting in
August 2021, teams examined local court and jail data, reflected on court practices and
procedures, and crafted policy solutions suited to the needs of their communities and
courtrooms. The project was supported by The Pew Charitable Trusts and the University of
North Carolina School of Government Criminal Justice Innovation Lab.
The tables below summarize the key problems that project teams saw in the North Carolina
data and the range of policy innovations they developed to address those issues within their
own counties.
Measuring the Problem
A lot of people miss court…
About 1 in 6 North Carolina criminal cases had a
missed court appearance.
Mostly for traffic offenses…
Traffic misdemeanors accounted for 82% of
nonappearances statewide.
More often for younger people…
People in their 20s were twice as likely to miss court as
people in their 60s or 70s.
Especially when cases weren’t
resolved quickly…
Nonappearance rates for non-traffic misdemeanors
were twice as high in cases resolved in 6 months
compared to those resolved in 3 months.
With notable differences by
race…
Black people made up 22% of the resident population
but 40% of the criminal cases served and 49% of court
nonappearances.
Significantly hampering people’s
ability to drive…
Failures to appear in court prevented 1 in 10 North
Carolinians from driving.
And causing people to go to jail.
About 1 in 6 jail bookings in project counties occurred
solely because of a failure to appear.
Adopting Policy Solutions
Help people understand and
remember the need to appear
Text message reminders; palm cards to accompany
citations; forms that are easier to read and understand
Address barriers to appearance
Transportation assistance; virtual appearance options
Make court more user-friendly
Hearings scheduled in smaller time blocks; walk-in
hours; services for high-need groups; shorter
disposition times
Build community trust
More diverse court personnel; regular community
engagement
Reduce collateral harms
Fewer unnecessary orders for arrest; license
restoration services; updating state laws
Note: Table reflects statewide data unless otherwise noted.
Project Team Members 2
Project Team Members
New Hanover County
Team Members:
Honorable J. H. Corpening II, Chief District Court Judge, Team Leader
Honorable Phyllis Gorham, Senior Resident Superior Court Judge
Jennifer Harjo, Chief Public Defender
Major Jonathan Hart, Sheriff’s Office
Michelle Taylor, Community Justice Services Adult Enhancement Services Division Manager
Barrett Temple, Assistant District Attorney
Wanna Whitted, Chief Magistrate
Additional Support and Participation:
Max Ashworth, Assistant Public Defender
Tonya Gilley, Trial Court Administrator
Ret. Major Lachlan MacNeish, Sheriff’s Office
Kristi Severo, Assistant District Attorney
Alysha Scheer, Public Defender Investigator
William Van Trigt, Assistant District Attorney
Orange County
Team Members:
Honorable Allen Baddour, Senior Resident Superior Court Judge, Team Leader
Woodrena Baker-Harrell, Chief Public Defender
Sheriff Charles Blackwood, Sheriff’s Office
Honorable Samantha Cabe, Chief District Court Judge
Caitlin Fenhagen, Criminal Justice Resource Director
Mark Kleinschmidt, Clerk of Superior Court
James R. Woodall, Jr., District Attorney
Additional Support and Participation:
Natasha Adams, Assistant Public Defender
Captain David Berry, Sheriff’s Office
Ted Dorsi, Criminal Justice Resource Department Pretrial Services Director
Emma Ferriola-Bruckenstein, Criminal Justice Resource Department Restoration Legal Counsel
Jeff Nieman, Assistant District Attorney
Angela Pendergraft, Deputy Clerk of Superior Court
Jennifer Powell, Assistant Clerk of Superior Court
Project Team Members 3
Robeson County
Team Members:
Honorable James Bell, Senior Resident Superior Court Judge, Team Leader
Major Howard Branch, Sheriff’s Office
Ronald Foxworth, Chief Public Defender
Carlton Mansfield, Immediate Past President, District 20 Bar
Honorable Angelica Chavis McIntyre, Chief District Court Judge
Joseph W. Osman, First Assistant District Attorney
Shelena Smith, Clerk of Superior Court
Harry Warriax, Offender Resource Center Assistant Director
Additional Support and Participation:
Shannon Blackwell, Superior Court Legal Assistant
Johnson Britt, President, District 20 Bar
Major Tammy Deese, Sheriff’s Office
Krystle Melvin, Assistant District Attorney
Jack Moody, Assistant Public Defender
Matt Scott, District Attorney
Background 4
Background
North Carolina courts process more than one million criminal cases each year.
1
While some
cases are handled online, many require people to appear in court one or more times before
their case is resolved. Although most people appear for court, no-shows in even a small
percentage of cases can add up to a large number of rescheduled hearings. This is inefficient
for court personnel, and causes inconvenience for people involved as witnesses, victims, and
anyone else expecting a proceeding. Additionally, common responses to nonappearance
even a single missed court date in a low-level case can land people in jail or prevent them
from driving, causing significant consequences for them, their families, and the community.
Despite this significant impact, practitioners have few resources to improve local appearance
rates. Studies have found that adopting behavioral science tactics, such as sending reminders
before a court hearing or simplifying court date notices, can increase appearance rates,
2
but
little to no research has been done on other court practices. Still, local court leaders across the
country are creating innovative models to rethink court appearance policies and practices.
The Court Appearance Project launched in August of 2021 to support local North Carolina
criminal justice system leaders committed to examining the scale and impact of missed court
appearances in their communities and devising policy solutions to address them. New
Hanover, Orange, and Robeson Counties were selected from a diverse pool of applicants,
based on the collective commitment of local practitioners and their ideas and momentum for
improving policies. Teams were comprised of stakeholders from across the justice system,
including the senior resident superior court judge; chief district court judge; representatives
from the offices of the district attorney, public defender, clerk, and sheriff; and others.
1
Gibson, S., et al., eds. (2022). CSP STAT Criminal. Court Statistics Project. https://www.courtstatistics.org/csp-stat-
nav-cards-first-row/csp-stat-criminal.
2
Cook, B., et al. (2018). Using Behavioral Science to Improve Criminal Justice Outcomes: Preventing Failures to
Appear in Court. University of Chicago Crime Lab & Ideas42. https://www.courthousenews.com/wp-
content/uploads/2018/01/crim-just-report.pdf; Hatton, R. (2020). Research on the Effectiveness of Pretrial Court
Date Reminder Systems. UNC School of Government Criminal Justice Innovation Lab. https://cjil.sog.unc.edu/wp-
content/uploads/sites/19452/2020/03/Court-Date-Notifications-Briefing-Paper.pdf.
Orange
Robeson
Background 5
With technical assistance support from The Pew Charitable Trusts and the University of North
Carolina (UNC) School of Government Criminal Justice Innovation Lab,
3
the teams met over
several months to review findings from court and jail data, evaluate the available research and
examples of innovation, and develop consensus local solutions. Relying on their combined
expertise and the findings from the data, each county team crafted policy solutions that they
believed would deliver a high impact in their courts and communities.
3
To contact project staff, please reach out to Jessica Smith, Director of the Criminal Justice Innovation Lab, at
smithj@sog.unc.edu and Terry Schuster, Manager of Pew’s Public Safety Performance Project, at
tschuster@pewtrust.org.
Key Findings 6
Key Findings
To understand the scale of missed court appearances and
their impact on individuals and justice system resources, the
North Carolina Court Appearance Project teams examined
local data from courts and jails, reviewed existing research
and data on court appearance nationally, and explored the
growing body of innovative and evidence-based policy
solutions designed to improve appearance rates and better
respond to missed court dates.
What’s the scale of missed
court appearances?
Missed court appearances occurred in about 1 in 6 North
Carolina criminal cases. These included people who missed
their very first court hearing and individuals who missed a
hearing after having successfully appeared multiple times.
Collectively, they amounted to almost 250,000 missed
hearings a year, a significant strain on court systems. Missed
appearances require additional resources from court and
law enforcement personnel and generate orders for arrest
and other collateral harms for court users.
Trends in nonappearance data can guide policymakers to targeted solutions. The project
teams saw differences in failure to appear rates by geography, charge type, demographics,
and case length.
Geography
Court appearance rates varied across North Carolina’s 100 counties. Rates of missed
appearances ranged from 7% in Yancey County to 35% in Robeson County (see Figure 1).
Among project counties, Orange and New Hanover Counties both had rates closer to the state
average of 15%. Variation by geography might reflect differing practices, suggesting that
practitioners can learn and benefit from sharing ideas across jurisdictions. It might also be tied
to differences in public transportation access and other court appearance barriers.
ABOUT THE DATA
Unless otherwise cited, the
findings in this report are
from court and jail data
analyzed for the project. The
court data comes from the
UNC School of Government
Criminal Justice Innovation
Lab’s North Carolina
Criminal Information System,
a comprehensive database
of Automated Criminal /
Infractions System (ACIS)
data from 2015 to present.
Sheriffs’ offices in Orange
and New Hanover Counties
provided local jail data,
covering two years of recent
jail bookings. See Appendix
A for more information
about the data and
methodology.
1 in 6 criminal cases in North Carolina had at least
one missed court appearance.
Key Findings 7
Figure 1
County nonappearance rates range from 7% to 35%.
Nonappearance rates by county for North Carolina criminal cases, 2015 – 2020.
Source: UNC School of Government Criminal Justice Innovation Lab North Carolina Criminal Information System.
Even within counties, location mattered. Analysis of individualszip codes found that certain
areas in each project county had higher nonappearance rates. In some instances, zip codes
farther from the courthouse had higher nonappearance rates, but in others there was not a
clear relationship (see Figure 2). When stakeholders evaluated their own county maps, they
suggested that bus routes, neighborhood density, and income levels could all factor into the
variation.
Orange
15%
Robeson
35%
New Hanover
15%
7%
35%
Key Findings 8
Figure 2
Nonappearance rates vary by zip code.
Nonappearance rates by in-county zip code, criminal cases served in Robeson,
Orange, and New Hanover Counties, 2015-2020.
Source: UNC School of Government Criminal Justice Innovation Lab North Carolina Criminal Information System.
Type of Cases
Court appearance rates varied by type of case. Traffic misdemeanors had the highest
nonappearance rates statewide, with about 1 in 5 individuals missing court at some point
before case resolution. Missed appearances were less likely for other types of misdemeanors,
occurring in about 1 in 10 non-traffic misdemeanor cases. Felonies had the lowest
nonappearance rates at 1 in 20.
4
Traffic misdemeanors make up about two thirds of criminal cases handled in North Carolina
courts. Their sheer volume coupled with the higher rates of nonappearance meant that 82% of
all missed appearances between 2015 and 2020 were for traffic misdemeanors.
4
The data did not distinguish people who were released prior to their court date from those held in jail, so all
cases were included when calculating appearance rates. Felonies likely have lower nonappearance rates in part
because individuals facing felony charges are more often held in jail pretrial, ensuring their appearance in court.
Traffic misdemeanors accounted for 82% of all
nonappearances in North Carolina.
17%
6%
10%
18%
30%
43%
Hillsborough
Wilmington
Lumberton
Fairmont
St. Pauls
Red Springs
Pembroke
Maxton
Key Findings 9
The most common offense for which people missed court was Driving While License Revoked
where the underlying revocation was not for impaired driving.
5
Expired Registration and
Speeding rounded out the top three and together accounted for about half of all
nonappearances statewide (see Figure 3).
Figure 3
Most common nonappearances were for driving-related
offenses.
Nonappearances by offense for North Carolina criminal cases served, 2015-2020.
Rank Top 10 offenses by nonappearance
1 Driving While License Revoked – Not Impaired Revocation
2 Expired Registration Card or Tag
3 Speeding
4 No Operator’s License
5 Operating a Vehicle with No Insurance
6 Fictitious or Altered Title or Registration Car or Tag
7 Misdemeanor Larceny
8 Driving or Allowing Driving with No Registration
9 Cancelled, Revoked, or Suspended Certified Tag
10 Reckless Driving to Endanger
Note: If a case included multiple offenses, the most serious offense was used for analysis.
Source: UNC School of Government Criminal Justice Innovation Lab North Carolina Criminal Information System.
Traffic misdemeanors include a variety of motor vehicle offenses with a broad range of public
safety implications. To better understand this key contributor to nonappearances, project staff
classified traffic misdemeanors into three subgroups:
5
Because a failure to appear can result in license revocation, a missed appearance for Driving While License
Revoked often reflects a situation where a person has some history of failure to appear in court. See analysis on
pages 13 and 14.
Key Findings 10
DWI-related: Offenses related to driving while impaired.
Administrative: Offenses that involve operating a vehicle with improper licensing,
registration, or other paperwork.
Moving: Offenses related to unsafe driving behavior, such as speeding and reckless
driving.
Broken out in this manner, the data showed court nonappearances were primarily for
administrative offenses such as driving with expired tags or with a revoked license unrelated
to impaired driving. Administrative traffic charges accounted for 76% of all nonappearances in
traffic misdemeanor cases, with moving offenses representing 20%, and DWI-related offenses
making up only 4%.
Missed court dates also occurred in non-traffic misdemeanor cases. About 1 in 7 misdemeanor
larceny cases had a missed court date, making that the top non-traffic offense for
nonappearance. Other common non-traffic misdemeanors, like marijuana possession up to ½
ounce, drug paraphernalia charges, and second-degree trespassing, had missed court dates
in about 1 in 8 cases.
Demographics
Even for similar types of cases, nonappearance rates differed by demographics. Younger
people missed court most often, and nonappearance rates steadily declined as people aged.
6
For example, of people charged with traffic misdemeanors, those in their twenties missed court
in 24% of cases, those in their forties missed court in 18% of cases, and those in their sixties
missed court in 11% of cases (see Figure 4). The typical person who misses court is a young
person charged with a traffic misdemeanor. This trend may reflect differences by age group in
ability to take time away from work or in housing stability. Or it may signal a need to reach
younger court users more effectively through different means of communication.
Figure 4
Younger people have higher rates of missing court.
Nonappearance rates by age, all criminal cases in North Carolina, 2015-2020.
Source: UNC School of Government Criminal Justice Innovation Lab North Carolina Criminal Information System.
6
Nonappearance rates began to rise at age 80, but this group made up less than 1% of cases.
Of defendants
in their twenties
2 in 10
missed court.
Of defendants
in their sixties
1 in 10
missed court.
Key Findings 11
Court appearance rates also differed by race and ethnicity, which may suggest that some
groups face more significant barriers to appearance, hold different assumptions about the
consequences of nonappearance, or have different levels of confidence that the court process
will be fair. Black people, for example, made up 22% of the state’s population, 40% of criminal
cases served, and 49% of missed court appearances (see Figure 5). This pattern is more
pronounced in some counties and less in others but persists in most jurisdictions across the
state.
Figure 5
Racial differences exist in both cases served and
nonappearance rates.
North Carolina resident population by race, 2020; North Carolina criminal cases and
nonappearances by race, 2015-2020.
Sources: UNC School of Government Criminal Justice Innovation Lab North Carolina Criminal Information System;
U.S. Census Bureau population data, 2020.
Case Length
It can take months or even years to resolve a case. The case’s complexity may have the biggest
impact on disposition time, but even non-complex cases can experience numerous delays or
continuances before resolution, increasing the opportunities for a person to fail to appear.
The longer a case takes to resolve, the more likely it is that the person charged will miss an
appearance. This trend is particularly pronounced among non-traffic misdemeanors. The
majority of North Carolina’s non-traffic misdemeanor cases moved through the court system in
six months or less, and the nonappearance rate for those cases was 7%. Among the smaller
number of non-traffic misdemeanor cases that took 12 to 18 months to resolve, the
nonappearance rate jumped to just over 20% (see Figure 6).
White Black Hispanic Asian Native American
Key Findings 12
Without greater detail available in the data, it is difficult to distinguish if the nonappearance
was the cause or the effect in this pattern. Did cases take longer to resolve because people
missed court? Or did longer cases require multiple appearances, making it more challenging
for people to attend each required hearing? Based on their experiences, project teams
believed both situations routinely occurred and contributed to the higher nonappearance
rates for cases with longer resolution times.
Figure 6
Cases that take longer to resolve have higher
nonappearance rates.
Nonappearance rate by case length for non-traffic misdemeanors in North Carolina,
2015-2020.
Note: Includes only cases with trial dates within 18 months of service date in district court.
Source: UNC School of Government Criminal Justice Innovation Lab North Carolina Criminal Information System.
What are the consequences of a missed
appearance?
The full impact of a missed court appearance is difficult to quantify. The repercussions depend
on the type of case, the individual's circumstances, local policy, and discretion of local system
actors. A missed appearance could result in a driver’s license suspension, an additional fine,
Number of cases
Months from service until trial
Nonappearance rate
Key Findings 13
an order for arrest, and potential jail time.
7
Any witnesses, victims, or family members who show
up for court when the person charged fails to appear also experience disruption in their lives
and work schedules, which may erode their confidence in the justice system.
There are repercussions for court actors as well. To reschedule a case, issue and serve an order
for arrest, contact a person who missed court, or take other steps to resolve a nonappearance
requires additional time from clerks, lawyers, magistrates, judges, and law enforcement. Clerks
in particular carry additional work in pulling case files and rescheduling hearings following
missed appearances.
Project teams were able to measure two key consequences of failures to appear using state
and local data: driver’s license suspensions and jail admissions.
Driver’s License Suspensions
State law requires the Division of Motor Vehicles to revoke the license of an individual who fails
to appear for a hearing on a motor vehicle offense.
8
The statute imposes the same penalty for
failure to pay certain fines and fees.
9
Most commonly, these nonappearances occur in cases
that are unrelated to dangerous driving, like having an expired registration tag.
Researchers at Duke University School of Law analyzed North Carolina data on license
suspensions and found that more than one million people had active driver’s license
suspensions in the state in 2018. The vast majority of those suspensions, more than 800,000,
were solely for missing court.
Failure to appear alone prevents 1 in 10 driving-age North Carolinians from driving. In Orange
and New Hanover Counties the rate is also 1 in 10, and in Robeson County it is larger, at 1 in 4
(see Figure 7). Robeson County team members shared that because their rural county does
not have a regular bus service, transportation is a major obstacle for getting to court.
7
N.C. Gen. Stat. § 20-24.1; N.C. Gen. Stat. § 15A-305. Note that North Carolina statute refers to license
“revocation” for a missed court appearance, but literature and existing research often refer to license
suspension.The terms are used interchangeably in this report.
8
N.C. Gen. Stat. § 20-24.1; N.C. Gen. Stat. § 20-24.2.
9
N.C. Gen. Stat. § 20-24.1.
More than 800,000 driver’s licenses are suspended in
North Carolina solely for missing court.
Key Findings 14
Figure 7
Failure to appear alone prevented 1 in 10 North Carolinians
from driving.
Active license suspensions for failure to appear cases only as share of driving age
population by county, 2018.
Note: Driver’s license suspensions for failure to appear and failure to comply cases prevent 1 in 7 driving-age North
Carolinians from driving. Source: Driver’s License Suspension in North Carolina,” Wilson Center for Science and
Justice, Duke University School of Law (2019).
A license suspension and the underlying motor vehicle offense incur many potential costs that
can add up to several hundred dollars, some that can be waived by the courts and some that
cannot. Potential costs include: a fine for the underlying traffic offense between $5 and $500,
10
court costs of $176,
11
an insurance premium increase of 30% to 340%,
12
a failure to appear fee
of $200,
13
and license restoration and service fees of $120.
14
Individuals charged with certain
misdemeanors that are ineligible for jail time, including many common traffic offenses, are
typically not provided with court appointed counsel even if indigent, and may therefore find it
difficult to understand these and other consequences of failing to appear.
10
Traffic Offenses for Which Court Appearance May Be Waived,” North Carolina Administrative Office of the
Courts (2020). https://www.nccourts.gov/assets/documents/publications/waiver-list-traffic-waiver-2020.pdf.
11
Court Costs and Fees Chart,” North Carolina Judicial Branch (2020).
https://www.nccourts.gov/assets/documents/publications/2020-criminal-costs-chart.pdf.
12
A Consumer’s Guide to Automobile Insurance,” North Carolina Department of Insurance (2019).
https://files.nc.gov/doi/documents/consumer/publications/consumer-guide-to-automobile-insurance_cau1.pdf
13
N.C. Gen. Stat. § 7A-304(a)(6).
14
Driver License Restoration,” North Carolina Department of Transportation (2021).
https://www.ncdot.gov/dmv/license-id/license-suspension/Pages/driver-license-restoration.aspx.
2%
36%
Robeson
25%
Orange
10%
New Hanover
9%
Key Findings 15
Orders for Arrest
State law allows orders for arrest (OFAs) for anyone who fails to appear at a court hearing in a
criminal case, even if the original charge is ineligible for a jail sentence.
15
To gauge the extent
to which missed court appearances were leading to jail bookings, project staff analyzed jail
data provided by Orange and New Hanover Counties covering bookings from January 1, 2019
through June 30, 2021. While multiple reasons could be associated with a single jail booking
(e.g., a person could be arrested for shoplifting and also have an outstanding OFA for failing
to appear in another case), about 1 in 6 bookings into the New Hanover jail and 1 in 7 bookings
into the Orange County jail were solely attributable to failure to appear (see Figure 8).
Figure 8
Some people were jailed solely for missing court.
Share of jail bookings by reason for booking, New Hanover and Orange Counties,
2019-2021.
Source: New Hanover County and Orange County jail data.
Additionally, bookings solely for failing to appear on a misdemeanor outnumbered all other
reasons or charges associated with jail booking (see Figure 9). Driving while impaired and
probation violations were other common reasons for booking.
15
N.C. Gen. Stat. § 15A-305.
Key Findings 16
Figure 9
Missing misdemeanor court dates was the most common
reason people went to jail.
Jail bookings by reason for admission, New Hanover and Orange Counties, 2019-
2021.
Orange County
Rank Most Common Reasons for Jail Booking
1 OFA for Failing to Appear on a Misdemeanor
2 Assault on a Female
3 Driving While Impaired
New Hanover County
Rank Most Common Reasons for Jail Booking
1 OFA for Failing to Appear on a Misdemeanor
2 Driving While Impaired
3 Probation Violation on a Felony
Note: Multiple reasons may be associated with a single booking. OFA for failure to appear was only counted if it
was the sole reason identified at booking. Source: New Hanover County and Orange County jail data.
Individuals booked solely for failing to appear tended to have shorter lengths of stay compared
to those booked for other reasons. Most people booked only for an OFA for failure to appear
were released within 24 hours and only 1 in 10 stayed in jail longer than a week.
Because of these relatively short lengths of stay, people arrested for failing to appear did not
comprise a large share of the jail population on any given day, but they remained a substantial
contributor to jail bookings, consuming law enforcement time and resources. Research has
found that it can take North Carolina police officers about two to four hours to make an arrest,
a significant drain on resources that pulls police officers away from other patrol and public
safety priorities.
16
16
Reported time is for warrantless arrests in misdemeanor incidents. See Smith, J., Desmarais, S.L., McKinsey, E., &
Rex, E. (2021). The Citation Project: First Report. UNC School of Government Criminal Justice Innovation Lab.
https://cjil.sog.unc.edu/wp-content/uploads/sites/19452/2021/07/Citation-Project-Report-1-Final.pdf.
Policy Solutions at a Glance 17
Policy Solutions at a Glance
Steps to Increase Court Appearance
New
Hanover
Orange Robeson
Improve text message reminders for court
Design law enforcement “palm cards” with helpful
links and information
Offer support with transportation to court
Reduce wait times for hearings with block scheduling
Formalize and expand options for remote or virtual
participation in court
Launch diversity and inclusion initiatives to foster
community trust
Set benchmarks for reducing disposition times and
continuances
Better Response
s to Nonappearance
New
Hanover
Orange Robeson
Implement walk-in hours for people to resolve missed
court appearances
Reduce unnecessary orders for arrest through a
nonappearance bench card
Implement a grace period before issuing some orders
for arrest
Provide driver’s license restoration support
Partner with service providers to help high-needs
populations get to court
State
-Level Recommendations
Joint Recommendation
Stop revoking driving privileges for missed court
dates
Eliminate mandatory bond doubling statute
Expand access to state’s criminal justice database with
nonappearance history and jail custody status
Simplify forms given to people charged with crimes by
law enforcement and courts
Indicates new or improved policies prioritized in the project.
Indicates pre-existing initiatives.
New Hanover Policy Solutions 18
Policy Solutions by County
New Hanover County
New Hanover County is an urban center located on North Carolina’s coast. The county seat,
Wilmington, is the state’s eighth largest city.
17
The county is home to 226,000 people, with 10%
living below the poverty line.
18
Each year, New
Hanover courts process between 25,000 and
30,000 criminal cases, with a nonappearance rate
of 15%, near the statewide average of 16%.
Since 2016, the county’s Criminal Justice
Advisory Group, which consists of stakeholders
from across the local justice system and county
government, has met regularly to take on significant issues affecting the community, such as
gang violence and the opioid epidemic. In 2021, many of these same stakeholders came
together as part of the Court Appearance Project. The project team sought to create more
efficient court calendars and case processing, ensure courts are more accessible and easier to
navigate, and reduce the burden on law enforcement resources to enforce court appearance.
The New Hanover County Clerk’s Office was unable to participate in the Court Appearance
Project because of staffing and workload challenges. The project team will seek to implement
the following solutions, making adjustments as needed in coordination with the clerk’s office
to ensure feasibility for their staff and to address any additional issues identified by that office.
Solution 1: Court Reminders
Increase enrollment in automated text messages reminding people of their
court dates.
Doctors’ offices, hair salons, and other businesses commonly use text or phone call messages
to remind clients of upcoming appointments. In recent years, courts have followed suit, and
reminders have successfully increased appearance rates across many jurisdictions.
19
The New
Hanover County Public Defender’s Office was one of the first public defender’s offices in the
state to pilot software from Uptrust that provides a platform for attorneys to communicate more
efficiently with their clients and sends tailored text message reminders about upcoming court
dates.
20
The North Carolina Administrative Office of the Courts (AOC) launched a text and email
reminder service for all courts in North Carolina in 2018. Since then, enrollment has been
relatively low across the state. Despite the tens of thousands of cases that are handled by New
17
North Carolina Cities by Population,” North Carolina Demographics by Cubit (2022).
https://www.northcarolina-demographics.com/cities_by_population.
18
QuickFacts: New Hanover County, North Carolina,United States Census Bureau (2021).
https://www.census.gov/quickfacts/newhanovercountynorthcarolina.
19
Hatton, R. (2020). Research on the Effectiveness of Pretrial Court Date Reminder Systems. UNC School of
Government Criminal Justice Innovation Lab. https://cjil.sog.unc.edu/wp-
content/uploads/sites/19452/2020/03/Court-Date-Notifications-Briefing-Paper.pdf.
20
See https://uptrust.co/how-it-works/.
New Hanover Policy Solutions 19
Hanover County courts each year, only 1,100 people were enrolled in AOC reminders for New
Hanover County cases by 2021.
21
To increase appearance rates among people not
represented by the Public DefendersOffice, stakeholders will better publicize the AOC text
reminder service using information cards and posters.
How It Works
Justice system practitioners will distribute wallet-sized cards with clear and simple information
about the free AOC text reminder service to individuals charged with crimes and members of
the public and will post signs throughout the courthouse advertising the available service. The
card and poster both feature a QR code to easily allow people to enroll in reminders using
their mobile device (see reminder card below and poster on page 24).
Stakeholders across the local justice system, including defense counsel, jail staff, magistrates,
assistant district attorneys, pretrial services, and law enforcement will be provided with cards
to hand out at court proceedings and elsewhere. The back of the card will remain blank to
allow stakeholders to share additional, individualized information (such as defense counsel’s
name and contact information) with the person if necessary.
Mock-up of Reminder Card
Solution 2: Virtual Court
Use remote appearance for people who have difficulty traveling to the
courthouse.
During the COVID-19 pandemic, virtual court (in which the person charged appears at a
proceeding remotely by video), has become more common in North Carolina.
22
Allowing
individuals to take part in court hearings remotely removes potential barriers to appearance,
such as travel, missed work, or family obligations. Like many practitioners throughout the
country, New Hanover County stakeholders made use of remote appearance as a public health
measure. Now, stakeholders will formalize the use of remote appearance as a tool to expand
access to court for people facing charges who might otherwise have challenges attending
court in-person.
21
Enrollment figures are as of 8/6/2021, provided by the Administrative Office of the Courts.
22
Clarke, S.E.D. & Smith, J. (2021). Virtual Court Proceedings In North Carolina: Adapting to a Global Pandemic.
UNC School of Government Criminal Justice Innovation Lab. https://cjil.sog.unc.edu/wp-
content/uploads/sites/19452/2021/03/Virtual-Courts-Findings-Report-FINAL-3.15.2021docx.pdf.
New Hanover Policy Solutions 20
How It Works
District and Superior Court will adopt different virtual court policies, tailored to each court’s
cases and procedures. Both policies will ensure that defendant’s Sixth Amendment rights are
protected. In District Court, where the bulk of nonappearance occur, virtual appearance is
allowed via Webex for any matter except pleas, trials, evidentiary hearings, and probation
matters. In Superior Court, where charges are often more serious, individuals charged with
crimes will be allowed to appear virtually via Webex for first appearances, status hearings, and
proceedings relating to problems with attorney-client representation, excluding waivers of
counsel. In all cases, individuals and their attorneys should coordinate with the court to request
a virtual appearance and ensure access to the necessary technology. The courts will accept a
verbal waiver of an individual’s right to appear in person, as long as the court is satisfied that
the waiver is knowing, intelligent, and voluntary.
23
Solution 3: Reduced Time to Disposition
Shorten case resolution time to reduce opportunities for nonappearance.
Resolving cases efficiently creates more manageable caseloads for defense attorneys and
prosecutors and also may reduce the likelihood of nonappearances. The longer a case remains
open in North Carolina, the more likely a person will fail to appear. For non-traffic
misdemeanors, for example, nonappearance rates for cases that took six months to resolve
were twice as high as for cases resolved in three months.
24
Disposing of cases more quickly
could have the added benefit of improving appearance rates.
New Hanover County stakeholders recognize that reducing case disposition times requires a
careful review of state and local procedures, statutory time periods, constitutional protections,
county resources, and other factors, and thus cannot be resolved quickly. County leaders will
continue this work, exploring opportunities in policy and practice to minimize unnecessary
hearings and reach timely case resolutions while protecting constitutional rights.
Solution 4: Walk-In Hours
Provide a time for people who missed court to resolve their nonappearances.
People may fail to appear at court because of conflicts with work, illness, or simply forgetting,
reasons that are unrelated to evading justice.
25
Stakeholders believe that individuals should
have a straightforward opportunity to resolve scheduling conflicts or accidentally missed court
appointments. As an area for future work, the team aims to establish regular and accessible
walk-in hours to provide a set time each week for people to appear voluntarily and address
their case. Staffing shortages in the Clerk’s Office and technological limitations that require the
movement of a physical case file for each individual appearing in court are obstacles to
23
A charged individual must be able to communicate fully and confidentially with counsel (if represented), per
N.C. Gen. Stat. § 7A-49.6(b), and, except as otherwise permitted by law, when the right to confront witnesses or to
be present is implicated, the court may not proceed with the virtual proceeding unless it has obtained a knowing,
voluntary, and intelligent waiver of those rights, per N.C. Gen. Stat. § 7A-49.6(e).
24
See analysis on pages 11 and 12.
25
See Mahoney, B., et al. (2001). Pretrial Services Programs: Responsibilities and Potential. National Institute of
Justice, U.S. Department of Justice. https://www.ojp.gov/pdffiles1/nij/181939.pdf; Bornstein, BH., Tomkins, A.J., &
Neeley, E.M. (2011). Reducing Courts’ Failure to Appear Rate: A Procedural Justice Approach, Report submitted to
the U.S. Department of Justice. https://www.ojp.gov/pdffiles1/nij/grants/234370.pdf.
New Hanover Policy Solutions 21
immediately implementing this policy. However, North Carolina is moving toward electronic
case management through the Odyssey platform,
26
which could make walk-in hours more
feasible to implement in the future.
Solution 5: Fewer Unnecessary Orders for Arrest
Adopt a bench card to standardize when nonappearance should result in
arrest.
Currently, individuals who fail to appear in court often receive an order for arrest (OFA), and
failure to appear is the most common reason for booking into the New Hanover County jail.
Almost 1 in 5 bookings are the result of a court nonappearance.
27
County stakeholders
recognized that not every missed appearance requires such a response.
Stakeholders will implement a structured decision-making tool, called a bench card, to guide
judicial officials in responding to nonappearances. This includes providing recommendations
for distinguishing which instances of nonappearance should justify custodial arrests and
standardizing the use of arrest alternatives, authorized by an administrative order. The changes
will reduce the burden on court clerks issuing OFAs and law enforcement serving them.
How It Works
A nonappearance bench card recommends factors that judges should consider when deciding
whether to issue an OFA for a nonappearance and what conditions of release to impose. If the
person has good cause for missing court, is charged with a misdemeanor and has not
previously failed to appear, or is charged with the lowest level misdemeanor,
28
the bench card
will recommend that the person’s court date be reset without issuance of an OFA. If the court
determines that an OFA is necessary, the judge will set conditions of release in the OFA, in
consultation with defense counsel and the assistant district attorney, to avoid mandatory
operation of the bond doubling statute. Judicial officials retain discretion to override the bench
card’s recommendations.
In recognition that the highest rates of nonappearance are for traffic misdemeanors,
29
New
Hanover County’s bench card will recommend against using an OFA for any case set during
administrative traffic court, which includes the least serious cases. To further reduce collateral
consequences for missed appearances in traffic cases, the bench card will also recommend
resetting the case without entry of a failure to appear (FTA) for a first missed appearance in
administrative traffic court. An FTA on a traffic offense results in a driver’s license suspension,
which can have serious and compounding consequences.
30
26
See “eCourts,” North Carolina Judicial Branch (2022). https://www.nccourts.gov/ecourts.
27
See analysis on pages 15 and 16.
28
Class 3 misdemeanors in North Carolina are minor offenses not likely to result in incarceration, so New Hanover
Countys bench card will recommend against issuance of an OFA for a nonappearance on a Class 3 misdemeanor.
29
See analysis on pages 8 to 10.
30
See analysis on pages 13 and 14.
New Hanover Policy Solutions 22
Solution 6: Driver’s License Restoration
Cancel old unpaid fines and fees to provide relief for thousands of people
with revoked licenses, and proactively assess ability to pay moving forward.
North Carolina law requires the Division of Motor Vehicles to revoke a person’s license when
they have failed to appear for a court hearing on a motor vehicle offense.
31
In New Hanover, 1
in 10 driving-age residents is unable to drive because of a license revocation for failing to
appear in court.
32
Without a valid driver’s license, people may find it even more challenging to
get to court, keep their job, or maintain other family and community responsibilities.
The team identified costly fines and fees as a reason why people fail to appear in court initially
and an obstacle to restoring their driver’s licenses even after their cases are resolved. To
address this barrier, stakeholders will periodically review cases and waive fines and fees for
cases that do not pose a public safety risk but where those monetary obligations are preventing
license restoration. On the front end, stakeholders will implement a process for assessing
ability to pay before fines and fees are imposed, to avoid licensing issues down the line.
How It Works
The district attorney and court will periodically conduct a review of cases with outstanding fines
and fees, including those resulting from failure to appear, that are preventing people from
getting their driver’s licenses restored. The court will waive fines and fees that are past a certain
age, where it is clear that the person does not have an ability to pay and there are no other
public safety concerns. Court leaders also will examine the process for assessing ability to pay
before the imposition of fines and fees in traffic court, partnering with the state’s Equal Access
to Justice Commission for support.
Solution 7: Support for High-Needs Individuals
Partner with service providers to help people who face extra barriers in
getting to court.
While resolving a case can be challenging for anyone, those with additional hardships face an
uphill battle in getting to court. Individuals experiencing homelessness or others without a
permanent physical address may not be aware of the time and location of their court date.
Those with developmental disabilities or mental illness may not understand the importance of
being present in court or how to navigate getting to court.
Local service organizations in New Hanover have built deep roots and relationships with the
county’s vulnerable residents. These organizations are often the best point of contact for high-
needs populations and have a familiarity and level of trust with court-involved individuals not
found elsewhere. Court leaders will hold a series of meetings with established service
organizations to discuss ways to partner in support of high-needs individuals who face criminal
charges, including assisting them with court reminders and transportation to court.
31
N.C. Gen. Stat. § 20-24.1.
32
See analysis on pages 13 and 14.
Orange County Policy Solutions 23
Orange County
Orange County is a medium-sized metropolitan county and home to the University of North
Carolina at Chapel Hill, a large campus of the state’s public university system.
33
The county is
home to 149,000 residents, with 10% living below the poverty line.
34
Each year, Orange County
courts process between 13,000 and 18,000 cases, with a nonappearance rate of 15%, near the
state average (16%).
Orange County’s Justice Advisory
Council meets regularly to address
system needs and had already taken
on several large-scale reform efforts
prior to the Court Appearance Project,
including making changes to bail and
pretrial practices, implementing
coordinated diversion programs, and
establishing access to legal and
financial assistance for charged individuals. Among other motivations, the project team was
driven to improve court appearance policies to make court calendars and case processing
more efficient, improve the experiences of individual court users, and increase perceptions of
the court system as fair, effective, and innovative. Orange County will implement the following
policy solutions.
Solution 1: Court Reminders
Maximize use of automated text messages to prompt defendants about their
court dates.
Research consistently finds that court reminders lead to increases in appearance rates.
35
The
North Carolina Administrative Office of the Courts (AOC) created a statewide automated
reminder system in 2018, giving individuals the opportunity to sign up for text message
reminders about their upcoming court dates. However, the system is underutilized Orange
County criminal courts process thousands of cases each year, but fewer than 600 people had
signed up for reminders in Orange County cases as of 2021.
36
Stakeholders determined that a
lack of public awareness about the service and unwieldy enrollment functionality both
contribute to this low uptake.
To leverage the benefits of text message reminders, the Orange County team will better
publicize the AOC court-date reminder service through palm cards (see page 25) and posters
(see page 24) in the courthouse and on public transportation systems. They will also adopt
33
Census Reporter Profile page for Orange County, NC: American Community Survey 5-Year Estimates,” United
States Census Bureau (2020). http://censusreporter.org/profiles/05000US37135-orange-county-nc/.
34
QuickFacts: Orange County, North Carolina,” United States Census Bureau (2021).
https://www.census.gov/quickfacts/orangecountynorthcarolina.
35
Hatton, R. (2020). Research on the Effectiveness of Pretrial Court Date Reminder Systems. UNC School of
Government Criminal Justice Innovation Lab. https://cjil.sog.unc.edu/wp-
content/uploads/sites/19452/2020/03/Court-Date-Notifications-Briefing-Paper.pdf.
36
Enrollment figures are as of 8/6/2021, provided by the Administrative Office of the Courts.
Orange County Policy Solutions 24
Uptrust, a more versatile text reminder and communication service in the public defender’s
office, to support attorney-client communication.
37
Mock-up of Reminder Poster
37
North Carolina Indigent Defense Services is finalizing a contract with Uptrust to provide text-based
communication software to public defender’s offices across the state. The Orange-Chatham judicial district has
been prioritized for the next phase of rolling out the software.
Orange County Policy Solutions 25
Solution 2: User-Friendly Court Communication
Establish a hotline and distribute wallet-sized “palm cards” with easy-to-
understand information about getting to court.
Navigating the court system can be challenging. For example, although the criminal citation
form contains necessary case and appearance information, the form is two pages long and is
densely packed with other information. The North Carolina judicial branch website offers
guidance on how to handle cases, but answers to many common questions depend on the
specifics of each local court and are written at a grade level higher than experts recommend
for a general audience.
38
Research has found that
making information about
appearing in court easier to
understand can help
improve court appearance,
39
and courts are advised to
adopt plain language when
communicating with the
public.
40
To help make the
courts more user-friendly
and ensure that individuals
charged with crimes and
other court users have the
information they need,
Orange County will
implement two strategies:
wallet-sized “palm cards”
with clear, simple, and
concise information about
appearing in court; and a
Help Hotline to give the
public a one-stop resource
to get their questions
answered.
38
See “Traffic Violations,” North Carolina Judicial Branch (2022). www.nccourts.gov/help-topics/traffic-and-
vehicles/traffic-violations. Reading levels determined by OpenAdvocate’s WriteClearly software, see
www.openadvocate.org/writeclearly.
39
Cook, B., et al. (2018). Using Behavioral Science to Improve Criminal Justice Outcomes: Preventing Failures to
Appear in Court. University of Chicago Crime Lab & Ideas42. https://www.courthousenews.com/wp-
content/uploads/2018/01/crim-just-report.pdf.
40
Roberts, A. & Zamora, A. (2019). Plain Language Guide: How to Incorporate Plain Language into Court Forms,
Websites, and Other Materials. National Association for Court Management. https://nacmnet.org/wp-
content/uploads/NACM-Plain-Language-Guide-20190107.pdf.
Mock-up of Palm Card
Orange County Policy Solutions 26
How It Works
Palm cards with the Help Hotline number and other resources will be distributed by law
enforcement when issuing citations and given out as needed by other system practitioners,
such as clerks, magistrates, and jail staff (see palm card on page 25).
The Help Hotline will be staffed during business hours by the Criminal Justice Resource
Department (CJRD).
41
In addition to answering questions, staff will further publicize existing
resources mentioned on the palm card, including text reminders, license restoration services,
transportation support through a CJRD-maintained ride-share account, and information about
how to handle a case online. Accompanying the Help Hotline, CJRD will create a page on their
website to answer frequently asked question about appearing in court and available resources.
Solution 3: Narrower Court Hearing Windows
Use block scheduling to reduce the amount of time people wait for their cases
to be called.
Even though individual hearings are often quite short, people facing charges and those
involved in hearings as witnesses and victims often spend hours waiting for a case to be called,
causing significant disruption to work and family obligations. In order to reduce the burden of
court appearance on both the public and practitioners, Orange County will schedule hearings
in shorter blocks rather than having full morning or afternoon sessions with a long list of cases
to be called one at a time. The implementation of block scheduling will provide more clarity
for people on how much time they should plan to be in court for a hearing and reduce wait
times.
How It Works
Orange County will schedule District Court hearings in 1.5-hour blocks and will group cases
by type of representation. Blocks with private attorneys, public defenders, and unrepresented
people will be staggered for hearings happening concurrently in different courtrooms to
prevent attorneys from being double booked. Court users will receive information about what
time to appear when they receive their hearing notice and will know the process should not
take more than 1.5 hours. This policy will apply to all non-traffic court sessions in District Court,
except for trials and domestic violence court.
Solution 4: Remote Participation in Court
Provide video appearance options for people who have difficulty traveling to
the courthouse.
Following the onset of the COVID-19 pandemic, remote appearance in court has become
more common in North Carolina.
42
Allowing individuals to appear remotely via video removes
potential barriers to attending court, such as travel, missed work, or family obligations. Like
41
CJRD is a branch of the Orange County government that administers a number of programs with the aim of
safely reducing pretrial incarceration, providing jail alternatives and diversion, and improving equity in the
county’s criminal justice system.
42
Clarke, S.E.D. & Smith, J. (2021). Virtual Court Proceedings In North Carolina: Adapting to a Global Pandemic.
UNC School of Government Criminal Justice Innovation Lab. https://cjil.sog.unc.edu/wp-
content/uploads/sites/19452/2021/03/Virtual-Courts-Findings-Report-FINAL-3.15.2021docx.pdf.
Orange County Policy Solutions 27
many practitioners throughout the country, Orange County courts have made use of remote
appearance as a public health measure during the pandemic. Now, stakeholders intend to
formalize the use of remote appearance as a tool to expand access to court for people facing
criminal charges who might otherwise have challenges attending in-person appearances.
43
How It Works
District and Superior Court will adopt different remote court policies, tailored to each court’s
cases and procedures. Both policies will ensure that Sixth Amendment rights are protected. In
District Court, an individual charged with a crime may choose to appear remotely for first
appearances and pleas scheduled on the designated Webex session, currently held once a
month. Once District Court courtrooms are equipped to conduct hybrid hearings, this policy
will be revised to provide more opportunities for remote appearance. In Superior Court, which
is better equipped with videoconferencing technology, charged individuals may choose to
appear remotely in any proceeding allowed by statute.
In all cases, the courts will accept a verbal waiver of an individual’s right to appear in person,
as long as the court is satisfied that the waiver is knowing, intelligent, and voluntary. Orange
County also will explore providing “satellite locations” for people facing charges who do not
have reliable internet access or technology to appear remotely without travelling to court
through the use of remote kiosks in government buildings.
Solution 5: Community Trust Building
Conduct outreach and hold listening sessions with community members to
gather feedback on their experiences with the court system.
Black residents make up a small percentage of the population in Orange County but account
for more than half of nonappearances.
44
Contributing to this racial difference may be differing
levels of community trust and confidence in the justice system. In one Nebraska study, for
example, among individuals who received no court reminders, those surveyed as having low
trust in public institutions had nonappearance rates three times higher than those with high
trust.
45
A survey in North Carolina revealed that Black residents had less confidence in the
fairness of the court system than White residents.
46
To better understand and address racial differences in court system outcomes, the Orange
County team focused on solutions that would invite feedback and build greater trust with
community members. They will coordinate with Black community leaders to host “Justice
Listening Sessions” across the county to listen to community members’ experiences with the
43
A charged individual must be able to communicate fully and confidentially with counsel (if represented), per
N.C. Gen. Stat. § 7A-49.6(b), and, except as otherwise permitted by law, when the right to confront witnesses or to
be present is implicated, the court may not proceed with the virtual proceeding unless it has obtained a knowing,
voluntary, and intelligent waiver of those rights, per N.C. Gen. Stat. § 7A-49.6(e).
44
Black people make up 12% of the resident population in Orange County, but account for 40% of criminal case
filings and 54% of nonappearances.
45
Bornstein, BH., Tomkins, A.J., & Neeley, E.M. (2011). Reducing Courts’ Failure to Appear Rate: A Procedural
Justice Approach, Report submitted to the U.S. Department of Justice.
https://www.ojp.gov/pdffiles1/nij/grants/234370.pdf.
46
1 in 3 Black respondents were “not very confident” or “not at all confident” in the North Carolina state courts,
compared to 1 in 5 White respondents. See North Carolina Commission on the Administration of Law & Justice.
(2015). Public Trust & Confidence in the North Carolina State Courts: October November 2015 Survey Results.
https://www.nccourts.gov/assets/inline-files/public-trust-12-15-15-PTC-Survey-Results.pdf.
Orange County Policy Solutions 28
court system, gather input on measures that would improve court practices, and create a space
for dialogue and understanding.
How It Works
The Justice Listening Sessions will be hosted by a cross-section of court practitioners (judges,
prosecutors, public defenders, and representatives from the Criminal Justice Resource
Department) and will primarily focus on listening to people’s experiences with the court
system, answering their questions, and gathering input on how practices could improve. Some
part of each session also may be informational, with the goal of creating more transparency
about how the courts work and demonstrating the court’s commitment to serving the
community. The project team also may pair this outreach with more formal research on
community experiences with the court system.
The sessions will be developed in partnership with community groups, churches, nonprofits,
and other organizations. They will include focused efforts to engage Black communities.
Additionally, the Orange County team is committed to building trust with all county residents
and may explore holding sessions tailored for students, immigrant populations, and others
who may have unique interactions with and feedback for the courts.
Solution 6: Diversifying Courtroom Staff
Recruit and retain justice system professionals who reflect the racial diversity
of court users.
Stakeholders recognized that coming to court can be intimidating for people who have been
charged with crimes as well as those who have been victimized. Additionally, they reported
that often all or nearly all staff in Orange County courtrooms judges, attorneys, bailiffs, and
clerks are White, while more than half of the community members navigating their cases in
court are people of color.
The Orange County project team members acknowledge that the lack of racial diversity among
courtroom staff can affect the public’s confidence and overall perceptions of fairness in the
court system and could make people of color less confident coming to court. To best serve the
community’s needs and meet the judiciary’s goal of administering impartial and timely justice,
Orange County team members committed to enhancing efforts to reflect the racial and ethnic
diversity of the county’s population in courtroom personnel.
How It Works
Each local agency will identify internal strategies for recruitment and retention of a diverse
workforce and will monitor staff demographic data to measure changes over time. Strategies
for recruiting a diverse workforce include:
Posting open job positions on a wide variety of recruitment websites or job boards,
Building relationships with local community and affiliation groups, especially those
associated with groups underrepresented in court personnel, and
Making workforce demographic data available internally and publicly to foster greater
transparency.
Orange County Policy Solutions 29
Solution 7: Faster Case Resolution
Reduce opportunities for nonappearance with reasonable limits on
continuances.
Resolving cases efficiently creates more manageable caseloads for defense attorneys and
prosecutors and may also reduce the number of required appearances. The longer a case
remains open in North Carolina, the more likely that someone facing charges will fail to appear.
For non-traffic misdemeanors, for example, nonappearance rates for cases that took six months
to resolve were twice as high as for cases resolved in three months.
47
The Orange County team recognized the importance of maintaining reasonable disposition
times and reducing continuances, while allowing people facing charges the time they need to
comply with court programs and conditions. Orange County court leaders will examine their
disposition times and revise local standards for case resolution and continuances by the
summer of 2022.
Solution 8: New Steps Before Ordering an Arrest
Allow a short window of time for a person to correct a missed appearance, and
do not order arrests in cases unlikely to be prosecuted.
Failure to appear in court is the most common reason people go to jail in Orange County.
About 1 in 7 jail bookings are the result of a nonappearance.
48
Stakeholders agreed that not
every missed appearance requires an order for arrest (OFA), and currently use a
nonappearance bench card to determine when an OFA is appropriate. Orange County courts
also currently maintain a weekly “strike court” session, when individuals with outstanding OFAs
may appear without prior scheduling to request that an OFA be removed, either
administratively (if certain conditions are met) or by appearing before a judge. To provide
further opportunities for individuals to quickly resolve a missed appearance even when an OFA
is recommended, Orange County courts will institute a grace period before the OFA is issued.
Additionally, to avoid the issuance of OFAs in cases unlikely to be prosecuted, the district
attorney’s office will institute a rapid review of cases eligible for an OFA and flag those where
it is clear the case will not likely proceed.
How It Works
When a person fails to appear in court and the judicial official determines that an OFA is
necessary using the existing nonappearance bench card, the assistant district attorney will
review the case, determine whether it is likely that their office intends to pursue the matter, and
if not, recommend against issuing an OFA.
If the prosecutor’s office plans to proceed with the case, the judge will indicate to the clerk
whether to issue the OFA immediately or hold processing of the OFA for two business days, to
allow the person a short window of opportunity to appear and rectify the nonappearance.
Judicial officials retain discretion to issue the OFA immediately if warranted by public safety or
other considerations.
47
See analysis on pages 11 and 12.
48
See analysis on pages 15 and 16.
Orange County Policy Solutions 30
Solution 9: Resources for High-Needs Court Users
Offer extra supports for people who face additional barriers to court
appearance.
The Orange County team plans to pursue internal policies and partnerships with local service
providers to increase appearance rates for court users with unique needs, such as people
experiencing homelessness, people with substance use or mental health challenges, people
with intellectual disabilities, and young people. The county will develop and enhance
programs tailored to these higher-needs populations, including diversion, reminders,
transportation, and other supports. They may also consider creating a courthouse navigator
position, someone who can spend time in high-volume courtrooms to answer questions and
connect court users, particularly those with high needs, to resources and services.
Robeson County Policy Solutions 31
Robeson County
Robeson County borders South Carolina and is the state’s largest county by land area.
49
It is
home to 117,000 people, with 27% living below the poverty line. Robeson County is one of the
nearly 10% of U.S. counties with a population that is a majority people of color Black, Hispanic,
and Native American residents make up approximately 70% of the population,
50
including
many from the Lumbee Tribe of North Carolina.
51
Robeson County courts process
between 21,000 and 26,000
criminal court cases annually, with
a nonappearance rate of 35%,
well above the state average
(16%). The most significant
difference in appearance rates in
Robeson County compared with
trends across the state is in traffic
misdemeanor cases. Statewide,
about 1 in 5 traffic misdemeanors involves a failure to appear, but in Robeson County, the
figure is closer to 1 in 2. Robeson County also has one of the highest rates in the state of
residents with a revoked driver’s license because of failure to appear in court or failure to pay
court fines and fees.
Court stakeholders have formed an executive committee that meets regularly to discuss issues
related to criminal justice. The Court Appearance Project team, which has overlapping
membership with the executive committee, identified their county’s large rural area, lack of
public transportation, and high poverty rate as factors that can make it difficult for residents to
get to court. Among other motivations, the project team was driven to improve court
appearance policies to make case processing and court calendars more efficient and courts
more accessible and easier to navigate. They committed to implementing the following policy
solutions.
Solution 1: Court Reminders
Maximize use of automated text messages to prompt people about their court
dates.
Many businesses use text or phone call messages to remind clients of upcoming appointments,
and in the past decade, some courts have followed suit. The North Carolina Administrative
Office of the Courts (AOC) launched a statewide text and email reminder service in 2018. But
despite significant evidence that reminders increase court appearance rates,
52
there is low
49
“About Us,” Robeson County, North Carolina Official Site. https://www.co.robeson.nc.us/.
50
QuickFacts: Robeson County, North Carolina,” United States Census Bureau (2020).
https://www.census.gov/quickfacts/robesoncountynorthcarolina.
51
Tippett, R. (2014). “North Carolina’s American Indian and Alaska Native Population.” Carolina Demography
University of North Carolina at Chapel Hill. https://www.ncdemography.org/2014/11/17/north-carolinas-american-
indian-and-alaska-native-population/.
52
Hatton, R. (2020). Research on the Effectiveness of Pretrial Court Date Reminder Systems. UNC School of
Government Criminal Justice Innovation Lab. https://cjil.sog.unc.edu/wp-
content/uploads/sites/19452/2020/03/Court-Date-Notifications-Briefing-Paper.pdf.
Robeson County Policy Solutions 32
enrollment in Robeson County and across the state. By 2021, approximately 200 people had
enrolled in the service for Robeson County cases, despite the courts processing thousands of
criminal cases a year.
53
To increase enrollment and take advantage of the benefits of text message reminders, the
Robeson County team will work to enroll more individuals in the AOC’s notification system,
while also adopting Uptrust, a more versatile text reminder and communication service in the
public defender’s office, that has been recently piloted in other offices in the state.
54
How It Works
Justice system practitioners will post signs throughout the courthouse advertising the available
service. Information about the text reminder service will also be included on the palm card
handed out by law enforcement and court personnel. The card and poster both feature a QR
code to easily allow people to enroll in reminders using their mobile device (see poster on
page 24 and palm card on page 33).
Solution 2: Share Resources for Getting to Court
Provide simple and clear information about court reminders and
transportation support.
Confusion, forgetting, and lack of transportation are all common reasons for nonappearance.
55
In Robeson County, stakeholders noted that the county’s large and rural area, lack of regular
public transit, and high rates of driver’s license revocation make transportation to court a
particular challenge. In addition, the county’s higher proportion of people living in poverty
makes communication from the court more difficult some people do not have a consistent
permanent address to receive court notices, and many parts of the county do not have reliable
internet. To help make the courts more user-friendly and ensure that people have the
information they need, Robeson County will distribute wallet-sized “palm cards” with clear,
concise information about getting to court and brochures describing how to use the county’s
pick-up and drop-off van service.
How It Works
The palm cards will include information about court appearance and consequences for
nonappearances, a link to sign up for text message reminders, and information on
transportation assistance through the South East Area Transit System (SEATS) program, which
offers rides across the county, including to courthouses or Robeson Community College where
traffic court is held, for $2 each way. Because nonappearances are a particularly acute problem
for traffic misdemeanors, the palm cards will be distributed by law enforcement whenever a
citation is issued. Palm cards and more detailed brochures about the SEATS program will be
53
Enrollment figures are as of 8/6/2021, provided by the Administrative Office of the Courts.
54
North Carolina Indigent Defense Services is finalizing a contract with Uptrust to provide text-based
communication software to public defender’s offices across the state. Robeson County has been prioritized for the
next phase of rolling out the software.
55
See Mahoney, B. et al. (2001). Pretrial Services Programs: Responsibilities and Potential. National Institute of
Justice, U.S. Department of Justice. https://www.ojp.gov/pdffiles1/nij/181939.pdf; Bornstein, BH., Tomkins, A.J., &
Neeley, E.M. (2011). Reducing Courts’ Failure to Appear Rate: A Procedural Justice Approach, Report submitted to
the U.S. Department of Justice. https://www.ojp.gov/pdffiles1/nij/grants/234370.pdf.
Robeson County Policy Solutions 33
provided at a person’s first point of contact with the jail or court. Robeson County also will use
social media to publicize the SEATS program as a means to get to court.
Mock-up of Palm Card
Solution 3: Virtual Court
Allow remote participation for some people with transportation issues or
other barriers to in-person appearance.
Following the onset of the COVID-19 pandemic, virtual court (where the person charged with
a crime appears remotely by video), has become more common in North Carolina.
56
Allowing
individuals charged with crimes to appear remotely removes potential barriers to appearance
56
Clarke, S.E.D. & Smith, J. (2021). Virtual Court Proceedings In North Carolina: Adapting to a Global Pandemic.
UNC School of Government Criminal Justice Innovation Lab. https://cjil.sog.unc.edu/wp-
content/uploads/sites/19452/2021/03/Virtual-Courts-Findings-Report-FINAL-3.15.2021docx.pdf.
Robeson County Policy Solutions 34
such as travel, missed work, or family obligations. Robeson County courts have made use of
remote appearance as a public health measure during the pandemic but have not been able
to use it as widely as some other counties because of technological limitations. Robeson
County intends to formalize the option for people facing charges to use remote appearance in
Superior Court, where there are fewer cases, while working to increase access to virtual court
technology in District Court and improving internet access across the county.
How It Works
Robeson County will allow individuals charged with crimes to appear virtually in Superior Court
proceedings related to first appearances, bond motions, and probation matters and pleas that
will not result in a custodial sentence, unless the court determines that an in-person
appearance is necessary. Robeson County courts also will continue to work with the AOC to
secure more reliable technology and technical support for remote proceedings in District
Court, which deals with many more cases than Superior Court.
57
Solution 4: Grace Period Before an Arrest is
Ordered
Allow a brief window of time for a person to correct a missed appearance.
Robeson County stakeholders acknowledged that many different reasons can lead someone
to miss court and agreed that not every missed court appearance requires an order for arrest
(OFA). People might be unable to take time off work, be taking care of relatives, or as the
project team indicated was a major issue in Robeson they do not have a ride to court. These
individuals still may want to resolve their case, and research has found that a portion of people
will show up at court within a few days of missing court to do so.
58
When the person returns to
court of their own accord, the clerk and law enforcement have spent unnecessary time issuing,
monitoring, and recalling the OFA. To reduce that additional labor and allow people an
opportunity to remedy a missed court appearance, Robeson County will implement a grace
period after someone misses court before an OFA is issued.
How It Works
If the court determines that an OFA is necessary after a nonappearance, the judge will indicate
to the clerk whether to issue the OFA immediately or hold processing of the OFA for two
business days, to allow the person a short window of opportunity to appear and rectify the
nonappearance. Judicial officials retain discretion to issue the OFA immediately if warranted
by public safety or other considerations.
57
A charged individual must be able to communicate fully and confidentially with counsel (if represented), per
N.C. Gen. Stat. § 7A-49.6(b), and, except as otherwise permitted by law, when the right to confront witnesses or to
be present is implicated, the court may not proceed with the virtual proceeding unless it has obtained a knowing,
voluntary, and intelligent waiver of those rights, per N.C. Gen. Stat. § 7A-49.6(e).
58
Jones, M.R., Schnacke, T.R., & Wilderman, D.M. (2012). Increasing Court-Appearance Rates and Other Benefits
of Live-Caller Telephone Court-Date Reminders: The Jefferson County, Colorado, FTA Pilot Project and Resulting
Court Date Notification Program.Court Review: The Journal of the American Judges Association. 393.
https://digitalcommons.unl.edu/cgi/viewcontent.cgi?article=1396&context=ajacourtreview.
Robeson County Policy Solutions 35
Solution 5: Driver’s License Restoration
Cancel old unpaid fines and fees to provide relief for thousands of people
with revoked licenses, and proactively assess ability to pay moving forward.
1 in 4 driving-age residents of Robeson County is unable to drive because of a license
suspension related to failure to appear in court.
59
Project team members acknowledge that
rather than serving as an incentive to appear for scheduled hearings, the policy of suspending
licenses has instead become a large-scale barrier not just to future court appearances, but also
to employment, family responsibilities, and long-term stability. To address this problem,
Robeson County project team members have committed to periodic large-scale fee waivers,
to help remove the primary barrier to license restoration for people with old, unresolved
nonappearances and outstanding fines and costs. They also will implement new practices to
assess ability to pay before fines and fees are ordered in traffic cases.
How It Works
The district attorney and court will periodically conduct a review of cases with outstanding fines
and fees, including those resulting from failure to appear in court, that are preventing people
from getting their driver’s licenses restored. The court will waive fines and fees that are past a
certain age, where it is clear that the person does not have an ability to pay and there are no
other public safety concerns. Court leaders also will examine the process for assessing ability
to pay before the imposition of fines and fees in traffic court, partnering with the state’s Equal
Access to Justice Commission for support. The Commission also will assist the county in
retaining funding for temporary court clerk staff resources needed to implement the license
restoration initiative.
59
See analysis on pages 13 and 14.
State-Level Changes 36
State-Level Changes
While project teams primarily focused on changes to local policy and practices, they also
identified state-level changes that would increase appearance rates and reduce unnecessary
collateral consequences for court users.
Recommendation 1: Stop Revoking Driving
Privileges for Missed Court Dates
End automatic license revocation in state law for court nonappearance and
unpaid debts.
Under existing law, the North Carolina Division of Motor Vehicles must revoke a person’s
driver’s license upon receiving notice that the person was charged with a motor vehicle offense
and failed to appear when the case was called for trial or hearing.
60
As of 2018, there were 1.2
million driver’s license revocations in North Carolina, mostly for court nonappearance.
61
While the project teams believe that license revocation is appropriate for reasons related to
road safety, they recommend ending the practice of revoking driver’s licenses because of
failure to appear and failure to pay fines and fees. They further recommend that this statutory
change be retroactive, with notice to drivers and without requiring the payment of restoration
fees. At the same time, the project teams acknowledge the need for appropriate remedies for
willful non-appearance and non-compliance. The Orange County team further recommends
that the Chief Justice form a workgroup and charge it with developing proposed legislation
and model court practices to accomplish these ends.
Recommendation 2: Restore Discretion to Set
Individualized Bail Following a Failure to Appear
Amend the state law mandating that a financial bond be doubled following a
missed appearance.
Currently, when a judicial official is imposing conditions of pretrial release for someone who
has been arrested for failure to appear, and conditions have not been preset by a judge, the
judicial official must set a secured bond at least double that of the most recent previous
secured or unsecured bond for the charges. If no bond has yet been set in the case, the judicial
official must impose a secured bond of at least $1,000.
62
The project teams support giving judicial officials the discretion to set conditions based on an
individualized determination of the case and circumstances of the nonappearance. Project
teams also believe that magistrates should be required to adhere to conditions set by judges
in orders for arrest (OFAs). They thus recommend that state law be amended to (1) make bond
doubling permissive rather than mandatory, and (2) require that magistrates impose
conditions set by judges in OFAs rather than allowing magistrates to impose more stringent
conditions.
60
N.C. Gen. Stat. § 20-24.1(a).
61
See analysis on pages 13 and 14.
62
N.C. Gen. Stat. § 15A-534(d1).
State-Level Changes 37
Recommendation 3: Expand Access to the
State’s Criminal Justice Database
Give more court practitioners the authority to see a person’s failure to appear
history and their location in other county jails.
The Criminal Justice Law Enforcement Automated Data Services (CJLEADS) is a centralized
database that integrates criminal justice data, such as warrants, jail status, court records, prison
records, probation and parole status, sex offender registration, and Division of Motor Vehicle
records. The information contained in CJLEADS is sensitive and understandably restricted.
However, project teams believe that responsibly expanding access to CJLEADS to other
specific stakeholders will allow for more informed and effective decision-making and reduce
instances of unwarranted orders for arrest.
Formulating the most appropriate responses to missed court dates requires that all relevant
actors have access to all relevant information. The project teams thus recommend that
CJLEADS access be expanded to public defenders and county pretrial services agencies and
that all court users have access to all failure to appear information. This change may require
legislation.
Recommendation 4: Simplify Forms
Make court paperwork more accessible, practical, and easy to read.
Citations, summonses, and conditions of release and release order forms currently provided
to individuals charged with crimes are densely written, with small font and confusing legal
jargon. Research shows that simplifying forms to use clear, concise language, prominently
displaying the relevant date, time, and location for the court proceeding, and identifying
consequences can reduce instances of nonappearance.
63
The project teams recommend that the Administrative Office of the Courts further consider the
simplicity and design of state-level documents, including citations, summonses, and conditions
of release and release order forms, to make them easier to read and understand. In addition
to simplifying forms, project teams recommend, if deemed allowable under current law,
including a space for the cell phone number of the person charged on each form. Being
mindful of appropriate privacy protections, this would significantly improve the court’s ability
to communicate efficiently with charged individuals.
63
Cook, B., et al. (2018). Using Behavioral Science to Improve Criminal Justice Outcomes: Preventing Failures to
Appear in Court. University of Chicago Crime Lab & Ideas42. https://www.courthousenews.com/wp-
content/uploads/2018/01/crim-just-report.pdf.
Appendices 38
Appendix A
Methodology and References
This report primarily references data from North Carolina courts, but also includes analysis of
data pertaining to jail admissions, county resident populations, and driver’s license
suspensions.
Court data
The court data is from the UNC School of Government Criminal Justice Innovation Lab’s North
Carolina Criminal Information System. That database includes data from the Automated
Criminal/Infraction System (ACIS), a computer system maintained by the North Carolina
Administrative Office of the Courts (AOC).
The analyzed dataset includes all criminal cases from courts statewide with process service
dates from January 1, 2015 through December 31, 2020, for individuals 18 and older. Case
information was current through June 30, 2021. Analyses were conducted at the case level,
meaning that there may be more than one charge or offense associated with each case.
Nonappearance
If any offense associated with a case involved a missed court date (as indicated by the ACIS
fields motor vehicle FTA date,called and failed date,and event description”) the case was
identified as having a nonappearance. Nonappearance rates were calculated as the number
of cases involving a missed court date divided by total number of cases (those with and without
a missed court date).
Demographics
The age of a defendant was calculated based on the case’s process service date. Cases in which
the defendant was younger than 18 were dropped from the dataset. The available race
categories in the data included: Asian, Black, Hispanic, American Indian, White, Other,
Unknown, and Non-person. Cases that were identified as Other, Unknown, or Non-person
were excluded from analyses using race (approximately 2% of all cases).
Case length
The data did not include information on each required court appearance for each case.
Instead, the data captures a single date when the case was disposed and a single date of trial
or adjudication. For many cases, these dates were within one week of each other. For case
length analysis in the report, the difference between the trial date and the case process date
was utilized to measure the length of time between when a case was served and resolved.
Most serious offense per case
A single case could include one or more offenses, but the most serious offense was used for
analysis. The most serious offense was identified using the designations in the AOC’s “Court
Appendices 39
Offense Codes and Classes” and the data available for each offense. Each offense was ranked
accordingly from most to least serious:
Felonies Class A, Felonies Class B1, Felonies Class B2, Felonies Class C, Felonies
Class D, Felonies Class E, Felonies Class F, Felonies Class G, Felonies Class H,
Felonies Class I, Felonies with missing class information, Misdemeanors Class A1,
Traffic Misdemeanors Class A1, Misdemeanors Class 1, Traffic Misdemeanors Class 1,
Misdemeanors Class 2, Traffic Misdemeanors Class 2, Misdemeanors Class 3, Traffic
Misdemeanors Class 3, Misdemeanors with missing class information.
Based on this ranking, the most serious offense for each case was identified. If offenses were
tied, the most serious offense was randomly assigned (approximately 13% of cases). The
following offenses were excluded from analysis utilizing offenses since they do not represent
substantive crimes under state law: civil revocation of drivers license; contempt by
probationer; criminal contempt; extradition/fugitive; felony or misdemeanor probation
violation; probation revocation appeal; governor’s warrant; habitual felon; motions; show
cause; and any infraction.
Offense category
Offenses resulting in nonappearance were categorized as a subgroup of traffic misdemeanor
or as “Other offense.” Overall, 95% of nonappearances were categorized. Traffic
misdemeanors were categorized as follows:
DWI-related: Offenses related to driving while impaired, including: Driving while
impaired; driving after consuming when person is younger than 21; driving while
license is revoked, revocation for impaired driving.
Moving: Offenses related to unsafe driving behavior like speeding and reckless
driving, including: Speeding, reckless driving; window tinting violation; allowing
unlicensed person to drive; hit and run, leaving scene; hit and run, failure to stop;
open container after consuming alcohol; fail to report accident; fail to heed light or
siren.
Administrative: Offenses that involve operating a vehicle with improper licensing,
registration, or other paperwork, including: Driving while license is revoked,
revocation not for impaired driving; expired registration card or tag; no operator’s
license; operating vehicle with no insurance; fictious or altered title, registration, or
tag; driving with no registration; cancelled, revoked, or suspended tag; no liability
insurance; possessing altered drivers license; lending license plate to another;
registration plate not displayed; giving fictious information to officer; fail or refuse to
surrender title, card, or tag; permitting operation of vehicle with no insurance; failure
to apply for new title; failure to comply with license restrictions; using foreign license
while driving while license is revoked; no motorcycle endorsement; failure to
surrender license.
Appendices 40
Zip code
Analysis of zip codes only included cases in which the individual’s zip code was in the same
county where the case was filed. Zip codes were mapped using Tableau software. Courts often
have jurisdiction over cases in which the person charged lives in another county or state, so
this analysis does not reflect every criminal case moving through the courts. In New Hanover,
approximately one-third of cases were for individuals with zip codes outside of the county. In
Orange, about half were from out-of-county zip codes, and in Robeson about one-fifth.
Jail data
Sheriff’s offices in New Hanover and Orange Counties each provided data on people booked
into their jail over the past two years. Robeson County was unable to timely provide jail data
for administrative reasons.
The jail data includes bookings from January 1, 2019 through June 30, 2021. It does not
include noncustodial charges (e.g., people given a citation but never taken to jail) or people
released directly from the magistrate’s office (e.g., because they were given a written promise
to appear, unsecured bond, or custody release or where no probable cause was found). It also
does not include people who satisfied their secured bond before being booked into the jail.
Finally, federal detainees were excluded since they are not under the jurisdiction of North
Carolina state courts.
Jail admissions resulting from orders for arrest for a missed court appearance were identified
using the charge description field in the data. That field labeled bookings resulting from
failures to appear on misdemeanors or felonies. Because there may be multiple offenses
associated with each booking, those in which failure to appear was the only reason attributed
were labeled as being solely for failing to appear.
When ranking the most common reasons for booking into jail, failing to appear on a
misdemeanor was only counted if it was the sole reason associated with booking. Other
offenses were counted once for each booking in which they were associated. For example, if a
booking included failing to appear and shoplifting, shoplifting would be counted once and
failing to appear would not be counted. If a booking included shoplifting and impaired driving,
each offense (i.e., reason for booking) would be counted once when identifying the most
common reasons for jail booking.
In the Orange County data, 11% of bookings did not have reliable length of stay information
and were excluded from the length of stay analysis.
Driver’s license suspension data
License suspension data was collected and analyzed by the Duke University School of Law. The
license suspensions reflect active suspensions as of 2018. County-level data is reported in
Appendix B of “Driver’s License Suspensions in North Carolina,” Wilson Center for Science and
Justice, Duke University School of Law (2019).
Appendices 41
Resident population data
The Center for Disease Control and Prevention, in collaboration with the National Center for
Health Statistics, maintains an online database of U.S. Census Bureau population estimates.
This database was utilized for county-level population estimates and is accessible at
https://wonder.cdc.gov/. The county population estimates are for July 1, 2020 and include all
residents within the county.
Appendices 42
Appendix B
Supplemental Data Tables
Table 1: Nonappearance rates by county and offense type, criminal cases served 2015-
2020.
County Felonies
Non-traffic
Misdemeanors
Traffic
Misdemeanors
Total
ALAMANCE 3% 6% 15% 12%
ALEXANDER
3%
4%
11%
8%
ALLEGHANY
3%
8%
13%
10%
ANSON
6%
8%
27%
22%
ASHE 1% 2% 16% 9%
AVERY
6%
7%
13%
11%
BEAUFORT
4%
7%
13%
11%
BERTIE 2% 6% 22% 17%
BLADEN
2%
8%
21%
17%
BRUNSWICK
2%
7%
16%
11%
BUNCOMBE 4% 10% 16% 12%
BURKE
4%
10%
16%
12%
CABARRUS
8%
11%
17%
15%
CALDWELL
4%
8%
22%
16%
CAMDEN 4% 9% 18% 16%
CARTERET
5%
7%
16%
11%
CASWELL
2%
6%
19%
14%
CATAWBA 3% 8% 19% 14%
CHATHAM
4%
7%
13%
11%
CHEROKEE
13%
13%
20%
17%
CHOWAN 3% 4% 16% 10%
CLAY
8%
12%
15%
13%
CLEVELAND
2%
8%
18%
13%
COLUMBUS
2%
8%
22%
17%
CRAVEN 2% 6% 14% 11%
CUMBERLAND
6%
19%
40%
31%
CURRITUCK
3%
5%
14%
11%
DARE 2% 5% 11% 9%
DAVIDSON
6%
8%
17%
13%
DAVIE
3%
4%
12%
10%
DUPLIN 1% 12% 18% 15%
DURHAM
6%
14%
24%
17%
EDGECOMBE
4%
12%
24%
19%
FORSYTH
5%
12%
32%
25%
FRANKLIN 2% 8% 24% 18%
GASTON
5%
12%
20%
15%
GATES
4%
4%
17%
13%
GRAHAM 2% 2% 20% 10%
GRANVILLE
3%
7%
26%
19%
GREENE
3%
7%
16%
13%
Appendices 43
GUILFORD 7% 15% 20% 17%
HALIFAX
3%
8%
25%
17%
HARNETT
4%
9%
28%
21%
HAYWOOD
9%
10%
23%
17%
HENDERSON
6%
14%
19%
16%
HERTFORD
1%
4%
21%
15%
HOKE
7%
12%
33%
24%
HYDE 2% 4% 9% 7%
IREDELL
3%
5%
13%
10%
JACKSON
12%
12%
23%
19%
JOHNSTON 2% 8% 22% 17%
JONES
3%
9%
14%
12%
LEE
4%
9%
20%
15%
LENOIR
2%
11%
15%
12%
LINCOLN
2%
6%
15%
11%
MACON
6%
9%
18%
15%
MADISON
6%
9%
15%
13%
MARTIN 3% 9% 16% 13%
MCDOWELL
6%
25%
19%
19%
MECKLENBURG
3%
9%
22%
16%
MITCHELL 4% 5% 14% 11%
MONTGOMERY
4%
8%
16%
14%
MOORE
3%
7%
17%
14%
NASH
5%
14%
22%
18%
NEW HANOVER
3%
14%
18%
15%
NORTHHAMPTON
1%
6%
22%
14%
ONSLOW
6%
12%
21%
17%
ORANGE 5% 11% 17% 15%
PAMILCO
4%
6%
14%
10%
PASQUOTANK
2%
8%
18%
13%
PENDER 3% 8% 16% 13%
PERQUIMANS
3%
6%
16%
13%
PERSON
2%
4%
20%
13%
PITT
5%
9%
20%
15%
POLK
8%
16%
16%
15%
RANDOLPH
6%
13%
16%
14%
RICHMOND
5%
10%
24%
18%
ROBESON 4% 17% 45% 35%
ROCKINGHAM
4%
10%
18%
15%
ROWAN
3%
8%
17%
13%
RUTHERFORD 4% 16% 5% 9%
SAMPSON
1%
8%
20%
16%
SCOTLAND
6%
14%
30%
22%
STANLY
3%
8%
19%
15%
STOKES
4%
8%
18%
13%
SURRY
7%
13%
23%
18%
SWAIN
11%
14%
31%
25%
TRANSYLVANIA 4% 7% 16% 11%
TYRELL
2%
7%
10%
10%
UNION
5%
8%
19%
16%
VANCE 2% 14% 32% 25%
WAKE
4%
15%
20%
17%
Appendices 44
WARREN 3% 10% 25% 20%
WASHINGTON
2%
4%
14%
10%
WATAUGA
4%
6%
11%
9%
WAYNE
5%
10%
14%
12%
WILKES
4%
9%
19%
15%
WILSON
6%
11%
20%
15%
YADKIN
3%
8%
17%
13%
YANCEY 2% 3% 8% 7%
Grand Total
4%
11%
21%
16%
Table 2: Project counties, resident population by race, 2020; criminal cases and
nonappearances by race, 2015-2020.
County Race
Share of resident
population
Share of criminal
cases
Share of
nonappearances
New Hanover
White 79% 64% 58%
Black 13% 29% 35%
Hispanic 6% 6% 6%
Asian 2% 0% 0%
Native American 0% 1% 1%
Orange
White 71% 46% 34%
Black 12% 40% 54%
Hispanic 9% 10% 10%
Asian 8% 3% 1%
Native American 0% 0% 0%
Robeson
White 25% 17% 15%
Black 24% 29% 27%
Hispanic 9% 9% 9%
Asian 1% 0% 0%
Native American 41% 44% 48%
Note: Percentages are rounded and may not add to 100.
Table 3: Project counties, top 3 most common offenses of nonappearances, 2015-2020.
Offense Share of all nonappearances in county
Robeson
Driving While License Revoked Not Impaired Revocation 23%
No Operator’s License 18%
Expired Registration Card or Tag 10%
Orange
Speeding 21%
Expired Registration Card or Tag 17%
Driving While License Revoked Not Impaired Revocation 16%
New Hanover
Driving While License Revoked Not Impaired Revocation 16%
Expired Registration Card or Tag 14%
Speeding 10%