Qantas American Express
Ultimate Card
Qantas Club Lounge Invitation
and Qantas Travel Credit
Conditions
Effective from 1 May 2023
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Qantas American Express
Ultimate Card Qantas Club Lounge
Invitation Conditions
Qantas American Express Ultimate Card Qantas Club Lounge
Invitation Terms and Conditions
1. Provided you are a Qantas Frequent Flyer and have registered
your Qantas Frequent Flyer number with your Qantas
American Express Ultimate Card, you are eligible to receive two
Qantas Club Lounge Invitations each anniversary year of your
card membership, after your first spend on selected Qantas
products and services using your Qantas American Express
Ultimate Card during that year.
2. Selected products and services are as follows:
(i) Qantas passenger flights with a QF number, purchased
directly from qantas.com.au using your Qantas American
Express Ultimate Card;
(ii) Qantas Frequent Flyer and Qantas Club membership joining
and annual fees.
Excludes Jetstar, Qantas Holidays, Qantas Freight, Qantas
Cruises, Qantas Box Office, Qantas Wine, Qantas Insurance,
Qantas Shopping, Qantas Merchandise Store or any other
Qantas branded goods and services other than those items
outlined in (i) and (ii) above.
3. Within 2 weeks of processing your first spend on selected
Qantas products and services each anniversary year on your
Card, you will receive an email from Qantas confirming the
Qantas Club Lounge Invitations are available for use. Login to
the Complimentary Invitations Portal using your Frequent Flyer
details to access your invitation, link it with an eligible Qantas
flight booking with a QF or JQ flight number, or find out more
information at qantas.com/freeloungeinvite.
4. Qantas Club Lounge Invitations are valid for a single visit by one
guest to a Qantas Club lounge and must be used prior to their
expiry. Invitations are subject to the Qantas Club terms and
conditions (available at qantas.com/freeloungeinvite) and must
not be sold, they may only be transferred as allowed by Qantas.
Invitations are not valid for access to Qantas International
First Class Lounges, the Qantas Chairman’s Lounge, Qantas
Domestic Business or oneworld® alliance airline partner or
associated lounges.
5. Qantas Club Lounge Invitations benefit cannot be carried
forward to any subsequent year. Invitations may be revoked
or withheld if your Qantas American Express Ultimate Card
account is not in good standing, if the spend on selected
Qantas products and services is refunded in full or if you have
not complied with these Qantas Club Invitation Conditions,
the Credit Card Conditions or the Qantas Club Lounge Access
terms and conditions.
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Qantas American Express Ultimate
Card Qantas Travel Credit Terms
and Conditions
The Qantas American Express Ultimate Card Qantas Travel
Credit Terms and Conditions
1. As a primary Qantas American Express Ultimate Card
Member, you are eligible for one $450 Qantas Travel Credit
each anniversary year. Additional Card Members do not
receive a Qantas Travel Credit.
2. Eligible bookings are a single travel booking of $450 or more
on your eligible Primary Card, for eligible Qantas flight(s) each
anniversary year online at americanexpress.com.au/travel,
where the Travel Credit is selected at checkout.
Eligible Qantas Flights are flights with a QF flight number.
3. Payment of any fees and charges associated with changes or
cancellation (whether charged by us or any travel supplier)
are excluded.
4. The Qantas Travel Credit will expire if you do not use it during
the relevant anniversary year and any unused portion of the
Qantas Travel Credit is non-redeemable and non-refundable.
5 You may only use one Qantas Travel Credit per booking, even
if you hold multiple American Express® Cards with a travel
credit benefit.
6. You must be able to pay for the booking in full on your eligible
Card to access the Qantas Travel Credit benefit. Your Account
must be in good standing and you must have paid the Annual
Fee and minimum payment by the due date. If you cancel your
Card, change your rewards program or Card type, you will no
longer be eligible for the Travel Credit.
7. If your Account is enrolled in the Care or Financial Relief
program and your Card has been temporarily deactivated,
you will not be able to use the Travel Credit until you exit the
relief program and re-activate your Card.
8. Any flight(s) booked using the Qantas Travel Credit are
subject to the Qantas Conditions of Carriage which can be
found at qantas.com/travel/airlines/conditions-carriage/
global/en. Qantas Travel Credit bookings are also subject to
the airline terms and conditions, and may incur change or
cancellation fees from the airline and American Express.
9. If your booking is cancelled and your Travel Credit has already
been used and associated statement credit applied to your
Account, you will forfeit your annual Qantas Travel Credit
benefit and Amex may reverse the statement credits issued in
the relevant anniversary year.
10. Your booking will be charged in full to your Qantas American
Express Ultimate Card and American Express will then credit
$450 to your Account within 3 business days but may take up
to 30 days.
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11. The Qantas Travel Credit must be used in good faith and
cannot be sold or otherwise transferred for value. Credit is
not redeemable for cash of other payment form. The Qantas
Travel Credit may be forfeited if we reasonably determine that
you are seeking payment, compensation or other value for your
Qantas Travel Credit.
12. As a primary Qantas American Express Ultimate Card Member,
if you’re eligible to receive the complimentary Qantas Club
lounge pass benefit, redeeming your Qantas Travel Credit
through americanexpress.com.au/travel will not count towards
your spend on selected Qantas products and services. You will
need to make the eligible Qantas spend directly from
qantas.com.au.
Selected products and services are as follows:
(i) Qantas passenger flights with a QF number, purchased
directly from qantas.com.au using your Qantas
American Express Ultimate Card;
(ii) Qantas Frequent Flyer and Qantas Club membership
joining and annual fees.
AEX4046 05/23
American Express Australia Limited (ABN 92 108 952 085).
Australian Credit Licence and AFS Licence No. 291313.
® Registered Trademark of American Express Company.