ACCOUNT NUMBER
Please reference
this number on all
correspondence and
payments to Language
Line Services, Inc.
BALANCE BROUGHT
FORWARD
Your prior balance less
payments received and
any adjustments.
NEW CHARGES
Itemized services
charges for the billing
period. Details shown
on subsequent pages.
NEW BALANCE
Sum total of balance
forward and new
charges.
PAST DUE
BALANCE HISTORY
Account aging by
months.
MISCELLANEOUS
Charges detail
$29,939.52
Thank you for using Language Line Services
This invoice reflects usage for July of 2018.
Please visit us at www.LanguageLine.com
EL CAMINO HEALTHCARE
PURCHASE ORDER NUMBER: 9990000100
ATTN: AP
ACCOUNT NUMBER: 9020201168
2500 GRANT RD
INVOICE DATE: Jul 31, 2018
MAIL STOP ECH131
TERMS: N30
MOUNTAIN VIEW, CA 94040
FOR BILLING INQUIRIES: 800-752-6096 Opt. 2
INVOICE NUMBER: 4361245
OUR TIN: 77-0586710
BALANCE BROUGHT FORWARD
PRIOR BALANCE $15,098.57
PAYMENTS $0.00
ADJUSTMENTS $0.00
BALANCE FORWARD $15,098.57
NEW CHARGES
OVER-THE-PHONE INTERPRETATION $10,388.85
INSIGHT VIDEO INTERPRETATION $4,190.10
ON-SITE INTERPRETATION $0.00
DOCUMENT TRANSLATION $0.00
EQUIPMENT MAINTENANCE $190.50
OTHER $71.50
STATE/LOCAL TAX $0.00
TOTAL NEW CHARGES
$14,840.95
NEW BALANCE
$29,939.52
AMOUNT DUE
$29,939.52
Language Line Services must receive any invoice inquiries or disputes prior to the end of the month. Click on the "Customer Service" tab on our website, then
select "Billing Question" to complete your request.
You may not have noticed... but your account is now past due. Please correct this by paying the amount indicated above. If you have already submitted payment,
please disregard this notice.
PAST DUE BALANCE HISTORY
TOTAL CURRENT 1-30 Days 31-60 Days 61-90 Days 91+ Days
$29,939.52 $14,840.95 $15,098.57 $0.00 $0.00 $0.00
PAYMENT COUPON
PLEASE DETACH AND RETURN THIS PORTION WITH YOUR REMITTANCE FOR PROPER AND TIMELY CREDIT
PLEASE INCLUDE YOUR INVOICE NUMBER, AMOUNT PAID PER INVOICE, AND YOUR ACCOUNT NUMBER WITH YOUR REMITTANCE
ACCOUNT NUMBER 9020201168
INVOICE DATE: Jul 31, 2018
TERMS: N30 AMOUNT DUE:
INVOICE NUMBER: 4361245
MAKE CHECK PAYABLE TO:
EL CAMINO HEALTHCARE Language Line Services
AP PO Box 202564
2500 GRANT RD Dallas, TX 75320-2564
MAIL STOP ECH131
MOUNTAIN VIEW, CA 94040
ORGANIZATION NAME
ATTN: JOHN DOE
1234 MAIN STREET
ANY TOWN, STATE 12345
8092
1234567890
JULY 31, 2018
N30
800-752-6096 OPT. 2
1234567
12-3456789
1234567890
1234567
ORGANIZATION NAME
ATTN: JOHN DOE
1234 MAIN STREET
ANY TOWN, STATE 12345
ITEM DATE CLIENT ID DESCRIPTION QUANTITY CHARGE(+) CREDIT(-)
1 07/31/2018 201168 Equipment Maintenance Fee - 3 6.0
Panasonic KX-TG8232B
$31.50
2 07/31/2018 201168 Equipment Maintenance Fee - 4 LL
Phone Med Pat - Blue/W
$18.00
3 07/31/2018 201168 Equipment Maintenance Fee - 8 LL
Phone - Bei
g
e 2100s
$36.00
4 07/31/2018 201168 Equipment Maintenance Fee - 35
Lan
g
ua
g
e Line Phones
$105.00
$190.50 $0.00
1 07/31/2018 201168 Dial Out Fee - Domestic $30.00
2 07/31/2018 Telecommunication surcharge, taxes and
fees
$41.50
$71.50 $0.00
ACCOUNT NUMBER: 9020201168
INVOICE DATE: Jul 31, 2018
COMMENTS
EQUIPMENT MAINTENANCE
OTHER
5 calls
LanguageLine Solutions
Enabling Communication in Any Situation.
SM
www.LanguageLine.com
© 2018 LanguageLine Solutions
®
/ All rights reserved. / 10.18.18 / www.LanguageLine.com
How to Read Your LanguageLine Invoice
1234567890
1 of 2
LanguageLine Solutions
How to Read Your LanguageLine Invoice
INSIGHT (VIDEO)
INTERPRETATION
CALL DETAIL
ONSITE
INTERPRETATION
CHARGES DETAIL
CALL DETAIL
CALL DETAIL
SUMMARY REPORT
1234567890
MINUTES
7,103
ITEM CLIENT ID DATE TIME(PST) LANGUAGE DURATION
1 201168 7/1/18 12:13 AM Spanish 5
2 201168 7/1/18 12:47 AM Russian 7
3 201168 7/1/18 07:43 AM Japanese 7
4 201168 7/1/18 08:41 AM Spanish 20
5 201168 7/1/18 08:48 AM Hindi 7
6 201168 7/1/18 09:05 AM Spanish 17
7 201168 7/1/18 09:42 AM Spanish 20
8 201168 7/1/18 12:07 PM Japanese 16
9 201168 7/1/18 12:29 PM Spanish 10
10 201168 7/1/18 12:44 PM Spanish 9
11 201168 7/1/18 01:05 PM Spanish 14
12 201168 7/1/18 01:08 PM Spanish 8
13 201168 7/1/18 01:23 PM Spanish 13
14 201168 7/1/18 03:34 PM Mandarin 14
15 201168 7/1/18 03:40 PM Spanish 11
16 201168 7/1/18 04:07 PM Mandarin 7
17 201168 7/1/18 04:23 PM Spanish 9
18 201168 7/1/18 04:50 PM Mandarin 3
19 201168 7/1/18 06:29 PM Spanish 14
20 201168 7/1/18 08:39 PM Spanish 4
21 201168 7/1/18 09:03 PM Hindi 3
22 201168 7/1/18 09:44 PM Mandarin 3
23 201168 7/1/18 09:44 PM Mandarin 7
24 201168 7/1/18 10:33 PM Mandarin 22
25 201168 7/2/18 08:52 AM Spanish 14
26 201168 7/2/18 09:36 AM Vietnamese 58
27 201168 7/2/18 10:04 AM Russian 12
28 201168 7/2/18 10:05 AM Russian 11
29 201168 7/2/18 11:08 AM Portuguese 23
30 201168 7/2/18 11:32 AM Spanish 15
31 201168 7/2/18 12:08 PM Vietnamese 16
32 201168 7/2/18 01:42 PM Mandarin 18
33 201168 7/2/18 02:50 PM Spanish 4
34 201168 7/2/18 02:58 PM Spanish 3
35 201168 7/2/18 03:07 PM Cantonese 11
36 201168 7/2/18 04:25 PM Spanish 4
37 201168 7/2/18 05:33 PM Spanish 5
38 201168 7/2/18 07:46 PM Spanish 15
39 201168 7/2/18 11:12 PM Hindi 2
40 201168 7/3/18 08:06 AM Portuguese 33
41 201168 7/3/18 08:09 AM Russian 5
42 201168 7/3/18 09:13 AM Russian 32
43 201168 7/3/18 10:50 AM Spanish 33
44 201168 7/3/18 11:02 AM Spanish 10
45 201168 7/3/18 11:21 AM Spanish 16
46 201168 7/3/18 12:06 PM Spanish 6
47 201168 7/3/18 12:42 PM Mandarin 4
48 201168 7/3/18 12:50 PM Mandarin 17
49 201168 7/3/18 01:44 PM Mandarin 4
50 201168 7/3/18 01:54 PM Russian 21
51 201168 7/3/18 02:35 PM Spanish
4
52 201168 7/3/18 02:41 PM Russian 4
53 201168 7/3/18 02:44 PM Russian 6
54 201168 7/3/18 03:12 PM Spanish 6
55 201168 7/3/18 03:34 PM Spanish 5
56 201168 7/3/18 04:02 PM Korean 2
57 201168 7/3/18 04:04 PM Korean 7
58 201168 7/3/18 04:24 PM Russian 10
59 201168 7/3/18 08:37 PM Mandarin 3
60 201168 7/3/18 08:40 PM Spanish 11
61 201168 7/3/18 10:14 PM Russian 8
62 201168 7/3/18 10:57 PM Spanish 6
63 201168 7/4/18 12:15 AM Russian 5
64 201168 7/4/18 01:57 AM Spanish 26
ACCOUNT NUMBER: 9020201168
July 31, 2018
SUMMARY CHARGES
Over-the-phone Interpretation: $10,388.85
Discount: $0.00
Minimum Usage: $0.00
TOTAL CHARGES:
$10,388.85
SORT ON:
CLIENT NAME NUMBER CAMPUS NAME CHARGE OUT ANI
El Camino Hospital 868 Mountain View $6.75 6509887770
El Camino Hospital 60248 $10.75 6509887770
El Camino Hospital 9695 Mountain View $10.75 6509887770
El Camino Hospital 52849 Mountain View $26.25 6509887770
El Camino Hospital 59140 ALKAMINO HOSP $10.75 PCU-TWFA
El Camino Hospital 57234 EL CAMINO $22.35 NICU 2-TWFA
El Camino Hospital 55212 EL CAMINO $26.25 NICU 2-TWFA
El Camino Hospital 16494 MOUNTAIN VIEW $24.25 NICU 1-TWFA
El Camino Hospital 54967 EL CAMINO $13.25 6509887770
El Camino Hospital 19075 MOUNTAIN VIEW $11.95 6509887770
El Camino Hospital 26130 MOUNTAIN VIEW $18.45 6509887770
El Camino Hospital 48359 Mountain View $10.65 6509887770
El Camino Hospital 55605 EL CAMINO MV $17.15 NICU 2-TWFA
El Camino Hospital 58672 Mountain View $21.25 6509887770
El Camino Hospital 57984 Mountain View $14.55 6509887770
El Camino Hospital 58672 Mountain View $10.75 6509887770
El Camino Hospital 50662 Mountain View $11.95 6509887770
El Camino Hospital 2499 MOUNTAIN VIEW $4.75 ED2-TWFA
El Camino Hospital 59569 Mountain View $18.45 6509887770
El Camino Hospital 54868 MOUNTAIN VIEW $5.45 6509887770
El Camino Hospital 59138 1 $4.75 6509887770
El Camino Hospital 59658 1 $4.75 6509887770
El Camino Hospital 52428 1 $10.75 6509887770
El Camino Hospital 169 1 $33.25 6509887770
El Camino Hospital 57160 Los Gatos $18.45 6509887770
El Camino Hospital 5008 Los Gatos $87.25 6509887770
El Camino Hospital 60271 Mountain View $18.25 6509887770
El Camino Hospital 56789 DR. SINGHAL $16.75 6506417861
El Camino Hospital 56501 Los Gatos $34.75 4083786131
El Camino Hospital 22282 Mountain View $19.75 6509407297
El Camino Hospital 57811 Los Gatos $24.25 6509887770
El Camino Hospital 8954 Los Gatos $27.25 6509887770
El Camino Hospital 49548 Los Gatos $5.45 6509887770
El Camino Hospital 40052 Mountain View $4.15 6509625755
El Camino Hospital 18188 MOUNTAIN VIEW $16.75 ED2-TWFA
El Camino Hospital 22055 Mountain View $5.45 6509887770
El Camino Hospital 46643 MOUNTAIN VIEW $6.75 ED2-TWFA
El Camino Hospital 64769 MONTAIN VIEW $19.75 6509887770
El Camino Hospital 59138 1 $3.25 6509887770
El Camino Hospital 56548 Los Gatos $49.75 6509887770
El Camino Hospital 16714 $7.75 6509887770
El Camino Hospital 54959 MOUNTAIN VIEW $48.25 6509887770
El Camino Hospital 18888 Mountain View $43.15 6509887770
El Camino Hospital 55556 Mountain View $13.25 6509887770
El Camino Hospital 25342 MOUNTAIN VIEW $21.05 NICU 2-TWFA
El Camino Hospital 58723 MOUNTAIN VIEW $8.05 6509887770
El Camino Hospital 58247 Mountain View $6.25 6509407211
El Camino Hospital 8255 Mountain View $25.75 6509888275
El Camino Hospital 52423 Mountain View $6.25 6509624908
El Camino Hospital
55022 Mountain View $31.75 6509888338
El Camino Hospital 50536 Mountain View $5.45 6509887770
El Camino Hospital 54704 Mountain View $6.25 6509624444
El Camino Hospital 59244 Mountain View $9.25 6509624444
El Camino Hospital 58100 Mountain View $8.05 6509887770
El Camino Hospital 23128 Mountain View $6.75 6509887770
El Camino Hospital 20567 Mountain View $3.25 6509887770
El Camino Hospital 8858 Mountain View $10.75 6509887770
El Camino Hospital 57924 MOUNTAIN VIEW $15.25 6509887770
El Camino Hospital 56273 1 $4.75 6509887770
El Camino Hospital 23871 1 $14.55 6509887770
El Camino Hospital 19481 1 $12.25 6509887770
El Camino Hospital 20808 1 $8.05 6509887770
El Camino Hospital 18040 MOUNTAIN VIEW $7.75 4A2-TWFA
El Camino Hospital 20808 Mountain View $34.05 6509407055
1234567890
Organization Name
Organization Name
Organization Name
Organization Name
Organization Name
Organization Name
Organization Name
Organization Name
Organization Name
Monterey
Las Vegas
Tacoma
Salinas
Seattle
Seattle
Atlanta
Pittsburgh
Colorado Springs
DATE TIME(PST) LANGUAGE
INTERP
NUMBER DEVICE ID MINUTES CHARGES INSIGHT ONLY - NO OPI
07/01/2018 00:21 SPANISH 55352 3C 3-TWFA 6 $11.10
07/01/2018 10:14 MANDARIN 5180 ED2-TWFA 1 $1.95
07/01/2018 11:39 SPANISH 55765 ED2-TWFA 7 $12.95
07/01/2018 11:52 SPANISH 53496 2C-TWFA 10 $18.50
07/01/2018 14:17 SPANISH 15773 ED2-TWFA 3 $5.55
07/02/2018 11:38 PORTUGUESE 55575 L13REHABLG-TWFA 4 $7.80
07/02/2018 11:46 SPANISH 52783 2C-TWFA 6 $11.10
07/02/2018 13:16 ASL 48662 ptreg-TWFA 1 $2.95
07/02/2018 14:45 SPANISH 52923 ED2-TWFA 6 $11.10
07/02/2018 15:10 SPANISH 53853 ED-TWFA 7 $12.95
07/02/2018 15:55 SPANISH 18211 ED-TWFA 4 $7.40
07/02/2018 21:42 SPANISH 2128 ED2-TWFA 8 $14.80
07/03/2018 00:35 SPANISH 19183 labdel-TWFA 17 $31.45
07/03/2018 01:15 SPANISH 55121 labdel-TWFA 14 $25.90
07/03/2018 02:11 SPANISH 53738 labdel-TWFA 13 $24.05
07/03/2018 08:03 ASL 25154 ptreg-TWFA 33 $97.35
07/03/2018 08:36 ASL 56230 ptreg-TWFA 19 $56.05
07/03/2018 09:23 SPANISH 20562 2C-TWFA 5 $9.25
07/03/2018 16:27 SPANISH 18211 ED2-TWFA 15 $27.75
07/04/2018 05:54 SPANISH 18996 labdel-TWFA 40 $74.00
07/04/2018 06:36 SPANISH 56890 labdel-TWFA 6 $11.10
07/04/2018 12:14 SPANISH 53986 ED-TWFA 11 $20.35
07/05/2018 08:25 JAPANESE 19446 labdel-TWFA 13 $25.35
07/05/2018 10:36 JAPANESE 25587 labdel-TWFA 13 $25.35
07/05/2018 12:27 RUSSIAN 47185 2C-TWFA 12 $23.40
07/05/2018 21:33 SPANISH 1663 MBU-TWFA 24 $44.40
07/06/2018 09:11 MANDARIN 10274 4A2-TWFA 8 $15.60
07/06/2018 09:44 RUSSIAN 55004 resp-TWFA 26 $50.70
07/06/2018 09:54 MANDARIN 19098 4A2-TWFA 12 $23.40
07/06/2018 11:55 MANDARIN 16102 4A2-TWFA 28 $54.60
07/06/2018 23:20 SPANISH 55685 ED-TWFA 16 $29.60
07/07/2018 12:34 SPANISH 50233 ED-TWFA 3 $5.55
07/08/2018 06:08 SPANISH 46392 ED-TWFA 10 $18.50
07/08/2018 07:59 RUSSIAN 20236 L13 Rehab - LG-TWFA 26 $50.70
07/08/2018 09:44 SPANISH 54215 nicu-TWFA 8 $14.80
07/08/2018 09:46 SPANISH 52760 ED-TWFA 2 $3.70
07/08/2018 15:56 RUSSIAN 53178 L13 Rehab - LG-TWFA 7 $13.65
07/09/2018 08:53 RUSSIAN 46909 3C 3-TWFA 7 $13.65
07/09/2018 11:55 RUSSIAN 55004 2C-TWFA 3 $5.85
07/09/2018 15:58 RUSSIAN 55004 L13 Rehab - LG-TWFA 13 $25.35
07/10/2018 05:24 VIETNAMESE 55589 ED-TWFA 6 $11.70
07/10/2018 05:38 VIETNAMESE 18912 ED-TWFA 9 $17.55
07/10/2018 08:00 RUSSIAN 3583 L13 Rehab - LG-TWFA 17 $33.15
07/10/2018 08:07 MANDARIN 7713 4A2-TWFA 7 $13.65
07/10/2018 08:18 MANDARIN 4778 4A2-TWFA 2 $3.90
07/10/2018 08:41 MANDARIN 18150 4A2-TWFA 4 $7.80
07/10/2018 08:45 MANDARIN 46785 4A2-TWFA 1 $1.95
07/10/2018 11:18 VIETNAMESE 15080 3b-TWFA 132 $257.40
07/10/2018 14:00 VIETNAMESE 15179 3b-TWFA 7 $13.65
07/10/2018 15:09 RUSSIAN 48719 L13 Rehab - LG-TWFA 15 $29.25
07/10/2018 15:32 VIETNAMESE 20906 3b-TWFA 9 $17.55
07/10/2018 15:42 VIETNAMESE 4839 3b-TWFA 6 $11.70
07/10/2018 16:53 RUSSIAN 7300 L13 Rehab - LG-TWFA 14 $27.30
07/10/2018 17:16 MANDARIN 19923 labdel-TWFA 18 $35.10
07/10/2018 18:31 MANDARIN 19923 labdel-TWFA 29 $56.55
277676 EL CAMINO - INSIGHT
ACCOUNT NUMBER: 9020201168
INVOICE DATE: Jul 31, 2018
277676 YOUR ORGANIZATION NAME - INSIGHT
1234567890
INVOICE DATE: Jul 31, 2018
Language Minutes Calls
Avg Length
of Call % Total
Avg
Interpreter
Connect Time
(Seconds) Charges
SPANISH 2,162 196 11.0 30.4% 7.9 $2,859.60
MANDARIN 1,641 158 10.4 23.1% 15.4 $2,501.00
RUSSIAN 1,618 132 12.3 22.8% 13.8 $2,460.00
JAPANESE 447 38 11.8 6.3% 41.9 $680.00
VIETNAMESE 446 46 9.7 6.3% 19.0 $680.50
CANTONESE 132 21 6.3 1.9% 17.1 $203.25
KOREAN 132 12 11.0 1.9% 4.5 $203.00
NEPALI 113 13 8.7 1.6% 21.8 $172.75
HINDI 95 10 9.5 1.3% 21.1 $145.00
ARABIC 92 10 9.2 1.3% 4.2 $140.50
PORTUGUESE 58 3 19.3 0.8% 0.3 $87.75
PUNJABI 42 4 10.5 0.6% 62.3 $64.00
SERBIAN 39 2 19.5 0.5% 16.5 $59.00
ITALIAN 29 2 14.5 0.4% 119.0 $44.00
FARSI 16 3 5.3 0.2% 12.7 $24.75
TAGALOG 14 3 4.7 0.2% 8.0 $21.75
THAI 12 2 6.0 0.2% 8.5 $18.50
CZECH 8 1 8.0 0.1% 0.0 $12.25
TELUGU 4 1 4.0 0.1% 11.0 $6.25
KURMANJI 2 1 2.0 0.0% 14.0 $3.25
FRENCH 1 1 1.0 0.0% 1.0 $1.75
TOTAL 7,103 659 10.8 100% 14.9 $10,388.85
ACCOUNT NUMBER: 9020201168
1234567890
ACCOUNT NUMBER: 9020201615
BOOKING NUMBER
CLIENT ID: Consumer Names
REFERENCE NAME: Appointment Details
REQUESTOR Appointment Type
DATE OF SERVICE: Can I have your "restricted"
access code?
CHARGE TYPE
DESCRIPTION RATE AMOUNT CHARGE
Incidentals $0.55 92 Miles $50.14
Onsite Interpretation $127.50 0.75 Hours $95.63
Onsite Interpretation $85.00 1.25 Hours $106.25
BOOKING NUMBER
CLIENT ID: Consumer Names
REFERENCE NAME: Appointment Details
REQUESTOR Appointment Type
DATE OF SERVICE: Can I have your "restricted"
access code?
CHARGE TYPE DESCRIPTION RATE AMOUNT CHARGE
Incidentals $0.55 36 Miles $19.62
Onsite Interpretation $85.00 2 Hours $170.00
BOOKING NUMBER
CLIENT ID: Consumer Names
REFERENCE NAME: Appointment Details
REQUESTOR Appointment Type
DATE OF SERVICE: Can I have your "restricted"
access code?
CHARGE TYPE DESCRIPTION RATE AMOUNT CHARGE
Onsite Interpretation $75.00 1 Hours $75.00
Onsite Interpretation $112.50 1 Hours $112.50
BOOKING NUMBER
CLIENT ID: Consumer Names
REFERENCE NAME: Appointment Details
REQUESTOR Appointment Type
DATE OF SERVICE: Can I have your "restricted"
access code?
CHARGE TYPE DESCRIPTION RATE AMOUNT CHARGE
Incidentals $0.55 12 Miles $6.54
Onsite Interpretation $75.00 1 Hours $75.00
Onsite Interpretation $112.50 1 Hours $112.50
INVOICE DATE: Sep 30, 2018
432344
201615 Emily Wade Delacues 95176630E
Dental Appointment
Jacquelynn Thomas Dental
9/10/2018 1501 / GMC
Mileage (Ref: #432344)
American Sign Language Interpretation
American Sign Language Interpretation
438243
201615 Vivianna V Acevedo
Dental Appointment
Jacquelynn Thomas Dental
9/4/2018 1501 / GMC
Mileage (Ref: #438243)
American Sign Language Interpretation
438733
201615 Nasreen Noori93044391G
Dental Appointment
Jacquelynn Thomas Dental
9/13/2018 1501 / GMC
Dari Interpretation
Dari Interpretation
440026
201615 Mohammed Wshyar Abbas
Dental Appointment
Sherry Kelly Dental
9/5/2018 GMC 1501
Mileage (Ref: #440026)
Arabic Interpretation
Arabic Interpretation
1234567890
July 1, 2018
123456
654321
Jane Doe
John Hancock
8/10/2018
John Doe 23456789A
Doctor Appointment
Physical
1234 / ABC
(Ref: # 654321)
© 2018 LanguageLine Solutions
®
/ All rights reserved. / 10.18.18 / www.LanguageLine.com
Enabling Communication in Any Situation.
SM
www.LanguageLine.com
2 of 2
